Excellent service as well as Mr. Bill Shipley who assisted me for my car service.

Brandon at the service division was professional, gracious and very helpful. My sincere thanks.

The customer service we received at this dealership even after purchasing an almost $30k vehicle from them was horrible. They do not listen, if you call them and leave a voicemail they do not return the calls. We requested to cancel the Protection Plan the offered us. They told at time of purchase it was going to take not even 5 minutes to cancel if we wanted to, and when we wanted to cancel it they first try to refused to do it for us and wanted us to go back during business hours and loose a day at work, then they make us wait almost and hour to cancel it for us, they did it with the wrong amount of miles on it and that cost us to get less money. I told them they wrote more miles of the paperwork and they said it was not going to make a difference. We do not recommend this dealership at all.

Service rep was ready and waiting to provide requested work. which was done within the time period promised.

Nice people

The people at AutoNation are always really friendly as well as professional. But I have always found this with all my Honda dealings.

Bill has always been the most helpful and always listens to my concerns. Because if him I will keep going back for service.

This dealership was top notch! Paul went above and beyond to make sure I purchased the car I was most comfortable with

All good, nothing negative to complain about. All my questions were answered and I was invited to be back in touch with the dealership should I have any concerns.

It went smoothly and they did they’re best to work with my schedule.

I went in for my 70k service (basically just an oil change and multi-point inspection) and was told the wait would be an hour... two hours later, they finally finished, and didn't keep me in the loop until I inquired at the 1h 35 minute mark. That said, they were very friendly and apologetic and ended up giving me a huge discount on the service. Very nice people!

Went for a test drive and bought the car the same day

Bill Ackerman exemplified what quality customer care is like. He is very educated and was able to inform me lots about my car’s maintenance. I feel supported and cared for knowing my car is with trusted professionals. Thank you, AutoNation Honda Renton!

BAD. Not following iinsruction

If you are buying from out of state, do yourself a solid and skip AutoNation, and double-skip AutoNation Honda of Renton WA. Or don’t, just be ready to wait a month or more - after you pay for the car. Their check-list for selling cars to out of state buyers is a hand written note (literally, we have a picture), they use a quasi third-party notary to sign docs (even without a loan, and they auto-select Starbizzle as their location of choice for document execution), and the shipping company - which AutoNation selects, took more than a week and three drivers before they could even pick up the car. However, the worst part about AutoNation Honda of Renton is their heinous customer service. Of the 3 Sales Managers, the GM, and the Sales Associate we talked with to arrange the transaction - yes 5 different people were involved in sale of 1 car… for cash (i.e no finance dept) - not one of them ever reached out to us of their own volition to see how the process was moving or if everything had been done as agreed. The notary a.k.a Maverick (Did your mother not like you?) never, not even once, reached out to us. The shipping company, Metrogistics only contacted us after we reached out to them. Throughout this entire dumpster-fire of a transaction not one person at AutoNation Honda of Renton called and said “Hi this is xxxxxxx, and I just wanted to see if everything was progressing well with your purchase, is there anything we can do to help?” As icing on this manure cake, we’re writing this review at their request. Despite how they treated us, they sent an email asking us to review them Google and Cars.com - oops! Maybe they should’ve turned off that auto-drip on their CRM software… oh wait, that would have taken a proactive approach to customer service, which as we’ve stated, is not their strong suit at AutoNation Honda of Renton. Never again AutoNation, never.

We’re very much satisfied with the service they provide

Had an over all good experience, went in to trade up on my Lease and I did, got the car I wanted at the price I wanted. Only complaint is I was there 4 hours.

Autonation Honda in Renton has Best service in PNW just make sure when you need service you look for Justin Ibanez he is really good will advice you the best thing to do because he knows what to do and he previously work at the shop so he is excellent and when it comes to Mechanic Jason Tran satisfies my taste because i’m looking for a well experienced mechanic that will work on my car specially my cars issue is serious and it got fixed the same day with no hustle! You just need to be patient waiting becuse they no longer have loaner car in Renton Honda.

I purchased my first car which is Accord 2018 from AutoNation Honda. It was a great experience. AutoNation gave me the best price and best service. There associates are very nice and deals with customer in very mannered way. There process was very quick which saved lots of time. Thanks to AutoNation Honda for giving best services.

I had a great experience at this auto dealer with my salesperson( Paul) such an awesome guy. Very professional at his job. I would go there again if I ever need a new vehicle 🚗. Thanks Paul

I knew exactly what car I wanted. They gave me fair trade value for my vehicle. And an INSANE deal on my new car. I don’t know how they even made money. Almost everything was taken care of online/via text with a firm price on what I was going to finance before I even got to the dealership. They even got me a better rate by almost an entire percent and a rebate I went in with 5k in negative equity in a vehicle I didn’t like, and walked out 7k in the positive. I wish I hadn’t wasted time shopping around with other dealerships that tried to screw me at every turn, and I will definitely use them for future purchases and recommend them to anyone looking for a vehicle.

It was fast and awesome and kept me informed about my vehicle.

I usually go to Renton Honda to get my car serviced, because it's closer to where I live, they have a waiting for the customers to help themselves to a hot beverage and watch TV, and also vending machines. They also have the newest Honda models in the warehouse for the customers to look at and check out. They also have restrooms. And complimentary car wash if offered and the customer would like to have their car washed before it's given back to them. Unfortunately I didn't buy my Honda Fit from Renton Honda, at another Honda dealership. This time it's discovered that I have an almost dead battery, that's why I was told I needed to have it towed to the Honda dealership to have it looked at.

The service is always wonderful. Very polite, cheerful and helpful.

I bought my Accord from Renton Honda on the strength of their service reputation and have never regretted the decision.

Our service tech was very friendly and knowledgeable.

Great service all around. Live Honda. I just want the tech servicing my car to reset oil monitoring screen to 100%. I get in and it still reads 15%.

Excellent Customer Service by Mariano Prado. Mariano was very respectful of our time in deciding the color of car of interior and exterior as well.

Just moved to the area and this dealer is one of the closer to me. I Stopped by for a normal oil change with the service centre. The entire process was easy and the staff more than accomodating. They helped me with recommendations on my next service when the inspection came back and even recommended an auto body shop to help repair some dents and scratches on the vehicle. (Without being pushy)

It's easy to get appointments, the service team is really friendly and they keep you updated on car status and any changes to their estimates. Most importantly, they take good care of my car.

Gleddy did a great job helping me out. Got me a good price and was very friendly.

The first intake guy we saw did not write up the request for brake replacement. We got oil change and cabin filter replaced then were told the car was ready to go. Car had to be sent back for brakes which made the waiting time longer. The. Car was not washed after spending $700

Trustworthiness is a rare quality in today’s world, but it is especially rare in the sales representatives at most car dealerships. Honda AutoNation of Renton did not use the high pressure sales tactics or rude power play posturing that we experienced at some of the other (not Honda) dealerships. Our sales representative was helpful, courteous and respectful towards our needs. Smooth and pleasant buying experience.

I am thank you for your great services, and and lucky to own this Cross Tour, it never have no problem due to your CARE.

I had a great experience leasing a new car here. Omar provided excellent customer service!

Good experience working with Paul Diep. He provided excellent customer service.

My experience at the Renton dealership was awesome! Omar provided excellent service!!

They have good service. On time and fast. No need to wait long.

Thanks , I’m feeling happy when I bought the new car. The dealer very well and so nice. I bought the second car at the Honda Renton

Easy. Helpful. Nice waiting room. Since I don't get or buy the newspaper I liked the complimentary USA Today.

great team service .My car has maintenance very good by technical mechanic .

Paul Diep was my dealer at the Autonation dealership in Renton. I bought a 2018 Honda Hatchback Sport stick shift on Aug. 5th, 2018. I must say that he was very professional and kind. I give him a perfect 10 out of 10 because he explained everything very well and kept things moving along nicely and was like a good friend to me and my driver. He also gave us some excellent coffee. Thumbs up!!!!

Dealer contacted me right away with best price of any I had been quoted including Costco. Unfortunately did not have color I wanted. I ordered from factory for slightly more money, but their written quote helped me negotiate.

Car needed a bit of oil the seller told the kid to put more oil & the dude literally added 2 liters more than what it was supposed to have. Also there this parking lights switch and we didn’t know about it and when we told the lady how to turn them off she told us that she was going to check on it but the “mechanic” only took out the fuse so we were without lights on the drive home.

I was not happy with my used car experience, as the vehicle I bought I thought was in decent shape was actually in really bad shape. Overall, the process to repair my vehicle was extremely stressful but service manager, Jake Weaver went above and beyond for me and my family.

The building is clean, the folks in the service department were helpful in explaining what my car needed. Loved the complimentary shuttle service.

The wait time was almost 2 hours. When I first started my car after the oil change, I noticed someone turned on the A/C and changed my A/C setting.

Took my car in. I heard the infamous "clicking" sound but the engine does not turnover. I thought it was the starter. Renton Honda said, "nope". Just a bad battery. Saved me a bunch of money for the old car I was using! I bought a new battery. I appreciate the honesty and timeliness.

Felt well cared for. Got exactly what we wanted in the price range we were looking for!

We have always received great service at Honda, and Honda AutoNation is not an exception. Thanks to Mary on the phone, to the service department, and to Brandon Large for a great experience!

Scheduled simple oil change appointment, but take more than 2 hours to finished.

Timothy Collins’ professional and excellent service was highly commendable.

Emanuel, who is my sales man and he was great!! He explained me many things I didn't know about car and was very respectful to me. I decided to get a car here because of him. Thank you very much, Emanuel!!!

Bill L. Is very knowledgeable and will provide you with the utmost honest recommendations and suggestions. He is a real professional.

Bill Shipley was great to work with and the car seems to be handling well.

The advisor didn't go over my check sheet. When I asked how my battery was, he flipped to the page and said "oh good" I said oh wow it says my front breaks are only at 3%! All he said was "oh ya" first time the advisor didn't go over my work sheet. So disappointed

Have my cars serviced since 2014, very satisfied. Tim is very helpful and professional.

We had a great buying experience at auto nation!

Excellent buying experience and very patient with my dog that travels with us. I am very pleased with this purchase experience. This is my first Honda and am very happy!

The wait is long even though you have an appointment.

Very cordial all from the advisor and the technicians, very clean the place and my car is always up to date in service, a professional service.

James at the Renton Washington Honda dealership has given me the best experience when purchasing a car. He has helped me through every step when purchasing the car. He was respectful and very patient when I was considering the type of cars I wanted. He gave me clear information on the car I was interested in which made it even easier to purchase it through him. Would definitely come back if I was planning a new car for my children.

My experience with Autonation Honda has been challenging to say the least . It started out with being lied to and continues still 7 weeks later . First when considering buying the car one of the sales manager's told me this used car had a 30 day 3,000 warranty. But when signing the paper work they said no it only had a 5 day 250 miles warranty . So I ended up buying an extended warranty for $3500.00 . Well I have called over 30 times about this because the dealer was supposed to give me an ID card and booklet of coverage . I still don't have the booklet . Each time I talk to someone they say they will take care of it . And call me back but it never happens . I have been lied to by Mindi,Kurt,Martine. Now the reel kicker about this . I finally gave up and called direct to Red Shield warranty company . Guess what I am not even in there system . So where did my $3500.00 go ? They said they are looking into it ?Just a note to anyone that buys this warranty . If you read the fine print it says you are not covered for 30 days or 1,000 miles . So if something happens in this time you are S.O.L. .P.S Every time I call A.N.H to try to resolve this issue the person of interest is either off that day in a meeting or with a customer . So I leave a voice mail to no avail they never call back . I also tried leaving email's same thing . I feel like the long lost cousin who is asking for money . But when I was buying the car they treated me great . Until I drove it home . Next when I bought the car it had no owner's manual and only one key . So was told buy Mindi through a sales manager Kurt that they would order me a manual at no cost and I could purchase a spare key from there BMW dealership at there cost $180 . This took 4 weeks to accomplish and 40 more calls and 40 more lies . Even had one sales manager I believe his name was Lamar in one of my 40 calls said I was lying and that there company never does this and if he were the one selling me the car he wouldn't have sold it to me . Listen with this group of people get everything in writing as they have very selective memory loss .I asked Lamar if he was calling me a lair about this . Then he hang up on me . Look I don't think this was an isolated incident . I believe this is there business model . One more thing I was told this car had a fifty point inspection . But after my 5 days a light came on the dash indicating a brake issue . I called Kurt and asked in the fifty point inspection do they check the brakes he said oh yes and we will deal with it . You guessed it that was over 3 weeks ago still no call back from Kurt . There are some other issues with the car also that should have been seen in the inspection . So am really doubting it was done . Look I know from reading some other reviews that someone from ANH will probably respond and say oh we are sorry . See I don't blame the people that have lied to me there is a much bigger problem with this company when these thing's happen it has to come from the top . Probably the general manager or higher up the food chain . So in closing if you are contemplating buying a used car from ANH my advice would be proceed with caution .. P.S. I could say more .

One of the two recalls on the middle row of seats took longer than expected. I consider it par for the course.

The Service Advisor Gledjan Vesho is a pro. After he changed the oil on the Civic then he checked the system and he knew that I got 2 cars with the recall on the Rear Lower Arm Bushing, he then booked my 2 cars for the services. Thanks,

They will not share interior pictures without me giving my contact information. Ha! This place obviously doesn’t want to sell cars!

Prompt and courteous service! Top notch!

Easy process in purchasing our vehicle, salesman was very kind and cared about our buying experience.,

Jame is good and professional dealer, he is honestly and prolite with the customer " me" he is good and nice. i was lucky can deal with him. thank you so much Jame

Compared prices from lot of dealers and got the best deal from AutoNation. Best customer service.

Everyone was very friendly, and helpful. The environment was nice. The salesman was time efficient and was able to answer all of my questions. I will be referring family and friends to come! Great service.

It was very good service! I would be coming back for future car services and I would recommend this service center to my friends and relatives.

Our service advisor, Justin Ibanez was awesome. He was always very accommodating , helpful and full of knowledge when asked about our vehicles problems and concern. We are happy he is there now.

Justin Ibanez was super nice for helping me. And also shout out to Bill Ackerman.

Pleasant buying experience working with Tim. He was very knowledgable and patient working with us while choosing a certified pre-owned Honda CR-V. And Boden was very helpful with the financing.

My salesperson was very helpful as was the finance department. They did mess up on my quote and forgot the correct tax which was not found until signing the paperwork, which was annoying as it added an additional $2,000 to the final price. But, in general it was a good car buying experience.

I called over 26 dealerships and Igor at AutoNation offered the lowest price of all of them as well as supreme customer service! He was amazing at answering all questions promptly. Would definitely buy from him again.

I just bought a 2003 RS6 form Honda Nation and Tenzing was my sales representative. HE went way beyond what any person would do. I live in Bend Oregon and he still worked with me like is was right there. When i flew up to Seattle air port Tenzing was there to pick me up. I would recommend any one who is looking for a car or truck to stop by Honda Nation and talk to Tenzing or any of there helpful people.

I just bought a 2003 RS6 form Honda Nation and Tenzing was my sales representative. HE went way beyond what any person would do. I live in Bend Oregon and he still worked with me like is was right there. When i flew up to Seattle air port Tenzing was there to pick me up. I would recommend any one who is looking for a car or truck to stop by Honda Nation and talk to Tenzing or any of there helpful people.

I love my new used car. Unfortunately the salespeople and the finance people have poor communication and I really feel like I was lied to and bought a car after a bait and switch situation. I would’ve walked out without buying a car but I really liked it. I still feel cheated and hope they improve their sales tactics.

Leasing a brand new car and a few days later realized it has no heat. Not their fault, but it took 3 hours to tell me what the problem was after I went to the counter and asked for either a new car or a loaner car. Not sure how long they would have left me waiting. It has been an inconvenience to say the least and it is truly a VERY BAD START. Things are still up in the air and I have a loaner car. Not too pleased right now.

My experience was, as usual, very easy and thorough. I took my car in for an oil change and a factory recall on a battery sensor and both were done in a timely manner.

The sales process was excellent. They were open to negotiation and it ended up with a good deal and trade in. There are many features on this car that take some education to utilize them properly. Purchasing a car like this I have always received sufficient documentation to provide reference material on the features of the car. In this case I only received a "Quick Guide" and no owners manual or navigation manual. I contacted the sales manager about this and was told they would provide these manuals. I haven't heard back on this a week later but did find an online request for the manuals that would take 5 weeks to provide. I am still learning about the cars features but having complete manuals to help me learn while in the car would be very helpful. What attracted me to this particular car was technology this car features. I just need to learn how to use them.

Justin was very nice and professional he really understood the problem on my car and fixed on a time matter.

Excellent service. I was helped as soon as I arrived and check-in process was smooth and efficient. Repairs were taken care of quickly and pick-up was easy.

They worked tireless to ensure I got the car I wanted and the price I was willing to pay. They were kind and courtesy the entire way, and even now willing to help if I need any assistance with my vehicle. Thank you so much!!!

I spoke with most of the Honda and Chevy dealers before I ended up here. So many had to me they could do something and when I got there they couldn't. This dealership did just what they said and did it with amazing customer service. If you want a Honda don't waste time at other stores. They are worth the drive.

Great customer service, no pressure, and a fantastic price!

I was getting the run around in Bremerton so the short drive to Renton was well worth it. David Slingwine was quite the gentleman , he was curious and helpful throughout my complete buying experience. I left with a brand new 2018 accord! Thank you to the staff at Honda of Renton.

Great Experience buying my new 2018 Honda HR-V EX Omar and Darrin were wonderful to deal with. The whole buying process was great, cab highly recommend this dealership!

The service staff is friendly. The service department damaged my car on the lift. Then damaged it again while repairing the damage. After 5 trips to AutoNation I have my van back but I am still unsatisfied. I would recommend you don't use the service department.

I love Renton Honda. Tim in the service dept is so nice. He is willing to answer any questions I have. It is the first time I have ever felt like I was treated fairly in an auto shop.

What’s the point of setting an appointment. If you get there and still have to wait in line for the next available rep? An appointment time should be honored especially if you plan your days other appointment of certain times. Other than that my pilot came out of service perfect.

It seems this is one of the times when either the dealership is trying to stretch every penny out, or the balance sheets are shot and they need to cut staffing. Every employee in the dealership, aside from the sales person greeting people at the door, was visibly unhappy. Many of them released exhaustion sighs, and it was only 9:30 AM. The facilities were dirty, as in coffee stains on the floors and trash discarded next to waste receptacles. Credit to the staff for treating the customers the best they could, but the long lines, long wait times for service, and morale were all bad. I don't think I'll be coming back here for service.

All was good. We left the shop and when we got back to FW, saw their was a drill in our car. Drove back to the shop to return drill and gave it to the front desk. The person just took the drill and gave us a " oh ok sorry". Not sincere and no "Thank you "for taking an hour out of our sat. to return drill. Disappointed in one person :(

We looked at other vehicles before deciding on the Honda, felt that they were much more interested in working with us than the other dealerships we went to. The salesman was responsive to our requests, however they were short handed in the finance and detailing so had to wait around longer than we thought we should have.

I had one of the best experiences purchasing my first brand new car. I was not sure how it would go, but the representatives and the sales staff made my experience harmless and tried to do it as quick as they could. I cannot believe they got me in a brand new car, no money down and even gave me a good price for my trade in. I will be referring people to Auto Nation Honda in Renton for any car buying needs

I made an appointment on-line (a plus!) to have my oil changed. My 2015 CRV has only 14,000 miles, & other than oil changes, it has not had any other service. They found I needed to replace the engine & cabin filters (every 15,000 miles) & differential fluid. Each time, service advisor, Josh Trichak came to me to clear going ahead with those services. They even completed the service faster than the predicted 1.5 hours since I was only expecting an oil change. I asked Josh about the 15,000 mile service & he said with this service, I had pretty much completed the 15,000 mile service. In my past experience, more than likely they would have made me come in for the 15,000 mile service & I would have paid twice. Being a woman with no mechanical aptitude, I have to be able to trust the service staff. Honda is improving in this area, at least with me. One note, after my service, the very next day my tire oressure warning light popped up, so was my tire pressure really checked on the multi point inspection list? This is my 3rd Honda purchased from this dealership. There was one former service advisor that was dishonest & after my experiences with him, I did not bring my Honda vehicles for service here, not even for an oil change. This was reflected in my reviews of Renton Honda through the Checkbook publication. Thankfully this service advisor is no longer here & is working at another dealership across from the old Grady Way location. I know this because my daughter took her GMC car for repairs at this dealership & I made her leave when I spotted him. AutoNation have kept the "long time" service advisors & they have been pretty reliable, upfront, & aren't gouging you. Even my daughter had a great experience with a potential costly repair to her CRV's heating & cooling system, & was given different options between a $800 repair to $4,000. Service advisor, Bill was very patient & went through some length to explain the different options. Based on the other reviews, & also in their Checkbook reviews, it looks like AutoNation still needs some work, but Josh, Bill, Tim & the other long time service advisors are great!

I brought my newly bought used HRV in to get a second key made. There were problems as the computer kept saying that there was another key in the car! It turns out after extensive searching over a period of a day and a half that the key was under the drivers seat, and the drivers seat had to be removed to get it! (apparently the previous owner had dropped it down there somehow). As it was you did not need the key to start the car....) Tim Collins handled everything well, keeping me informed of what was happening, although he had never heard of this happening before!

Complete scam. I purchased a used car and with the no haggle prices and their saying that you should feel good when you leave the dealership is definitely BS. I did have a good and easy purchasing experience but it's all about the car. They did a "50 point inspection" putting an "OK" next to safety items. I specifically asked if there was any rust or cracks that I should be concerned with, and they told me no as it passed their "safety checks" and standards (which are pretty low). During the first week that I drove the car, i kept hearing a clicking noise. I know that since it was a used older car, that I wanted to get a full inspection done on it, so i did. After coming back from my mechanic (who i completely trust with all of my cars), he told me that I had a cracked and rusted differential and it was better to leave it at the shop as it is not safe to drive. Note, i have little kids and a cracked and rusted differential that could break at anytime is a huge SAFETY liability that was completely overlooked by the dealership. While the car was in the shop, I called the dealership and asked them why wasn't this on the inspection sheet as this is a complete safety issue! They said that they didn't see rust...but then later said that yes there's going to be rust on an older used car.... The manager offered to have me bring in my car so they can inspect it. If they overlooked such an enormous issue, what makes me think that a second go would do the trick and obviously they wanted to cover their tracks for not checking the box on their safety sheet.They should have figured this out before i purchased the car. I told him that my car was in the shop and that there was no way I am going to drive an unsafe car to his shop. He kept saying it was my prerogative. Yes it is my prerogative to keep an unsafe car off the road. I called multiple times, with no calls back. I finally emailed the General Manager, who said he would look into it, but pretty much did nothing. I knew there would be a few expenses to put into this car, but I didn't think i would have to worry about replacing the full front differential. I was asking for compensation to pay for the work done on the differential, something that they should have caught from the start. And they refused to pay as they didn't believe it was cracked. I have pictures to prove this as well. Why would I lie about replacing a huge expense on my car?? it's ridiculous. Overall, I will never purchase another car from this dealership. The Used cars are not fully vetted to any standard except check boxes and just beware of the no haggle price. Its no haggle because you will pay later.

All the people were friendly and helpful .it was a pleasure to have done business with them.they were quick and professional will go back the next time we need a car

Nhat Phan did an amazing job in making the experience of purchasing my first car enjoyable and smooth. He understood my budget and did his best to meet it. We didn’t waste time negotiating prices to be nickeled and dimed over things that didn’t matter. Thank you for a great experience!

The sales guys were courteous and respectful! Followed up politely and worked within my expectations.

My only complaint is the cost of labor, in future I will check around before having service done by Renton Honda. My bill was over $800.00 over $500.00 of that was labor, making more than $100.00 per hour, for me that is way to high. I would recommend a friend, but strongly suggest they shop around for labor prices.

Service by Tim Collins was excellent, as was Mike's.

I visited Honda of Renton in 2014 when I was looking for a used car. At that time, I ended up deciding on a Toyota Prius because I needed a hatchback, but I had such a pleasant experience with Honda of Renton that it was my first stop when I started looking at the HR-V. Although the ownership had changed (it's now AutoNation), the service had not. My experience was actually pleasant, which is not something I found at any other dealership in the greater Seattle area. I hate pushy salespeople and AutoNation let me take my time looking at the HR-Vs in the showroom and on the lot rather than having someone pounce as soon as I walked through the door. When I was ready with questions and for a test-drive, Omar, my salesperson, was great. He showed me all the features then let me put it through the paces on the test-drive. He and Beau, the sales manager, made me a good offer that day but because it was my first stop, I wanted to do some comparison shopping. They were very low pressure, told me to look around, and said they'd be happy to help if I decided on AutoNation. AutoNation didn't have the color I was interested in (but said they could get one in for me), so I called the main Honda dealer in Seattle. I was told over the phone that although they also didn't have that color on the lot, if I came in they would search their network of dealers and could quote me a price. I went one night after work, was handed off to someone I hadn't spoken to previously, and after he made me sit down and go through a long pitch was then told that they couldn't quote me a price on an HR-V they didn't have. The following weekend, I called Honda of Lynnwood. Although the inventory on their website did not show them having an HR-V in the color and trim package I was looking for, the salesperson I spoke with swore they had just gotten one in the day before and that it wasn't showing online yet. I sat in traffic on I-5 for over an hour to get to Lynnwood only to find--of course--they didn't have the entry-level LX, but had the more expensive EX. I, of course, returned to AutoNation of Renton and Omar and Beau who were the only people I encountered who I felt had been honest with me. Although we didn't have a binding quote, they didn't change the terms of what they had first offered and got me into the HR-V I wanted. The process was smooth and it was the only interaction where I didn't feel like somebody's "mark" to be taken financial advantage of. That dealerships would tell a potential customer anything to get them in the door and then expect that same customer to actually buy a car from them knowing they had been misled, is mind-boggling. It doesn't seem like those tactics would be a good business strategy, but of the dealerships I visited, only AutoNation of Renton was honest and up-front with me. I highly recommend them.

Great service. Excellent customer service by service adviser Josh!

Customer service wa very good, however the pricing especially for an oil change is no longer comparable.

We found a used car that we wanted to look at. It was the right price and was what we had been looking for. It was a two hour drive for us to look at the car so we made an appointment with Tim Bartlett for Saturday morning. When we arrived the car was up front, ready to take on a test drive. We liked the car and ended up buying the car from Tim. Tim handled the sale quickly and professionally and we could not have been happier with the service we received. This dealer also goes out of their way to ensure that any questions you have get answered and they follow up with you after the sale. Their customer service is a refreshing change of pace in the car buying experience. I am not in the market for a new or used car at the moment, but when I am I will be sure to visit this dealership again!!

Tim was great, handled all my concerns professionally.

My agent Anil G. was super. He kept me entertained with great conversation while my loan and sales process was being completed.

First time buyer not happy with the service or help.I was told many things that never went through like rock chips will be repaired never happen or even got a call back.missing paper work had to go back to the dealer ship 2 times in a week.But the people was nice some people should I say.

Am very happy with my purchase, love my car and the service was fantastic! Timo was my salesperson and he has been simply stellar!

Timo Did a great job with our sales experience on our recent CR – V purchase. He was able to minimize our time in the dealership, and make the entire experience a pleasant one.

Service is sucks! They scheduled me for change oil at 1:30pm today, and was told it will take 1 1/2hrs to get it done. And it's been 3 hrs now and I'm still here. And I'm about to be late to my work. Was wondering if they will pay my lost time. ��� Bad!!!

This review is for the sales department; I brought my Honda in for some repairs last week and was completely transparent with the service department about the fact that I did not want to invest a lot of money in repairing my car (it's a hybrid and the cost to replace the battery is more than the car is worth). Kudos to Bill Shipley who was very honest about the repairs that would be needed, and when I asked if there was any resale value he said he'd have a salesperson call me back. I spoke with Tenzing Dhakhwa twice that day and he appraised the car and said they could offer me $200 for it and sent me a trade certificate, we emailed several times and made an appointment to bring the car in. The day of our appointment I am told by a different sales manager that they cannot offer me anything for the car, that the $200 was contingent on trading the car in for another car. At no point was this ever communicated, and I was absolutely clear from the start that I was not looking to buy a car at this time (my husband just died and I am keeping his car). Look, I understand that they need to make money and that they decided this car wouldn't make them a lot of money; what infuriates me is that they were deceptive and wasted my time (I took time off work to complete this transaction and also had a colleague take time off to drive me back). A little honesty goes a long way, and you won't find that here. I definitely won't go back to AutoNation Renton Honda.

Highly professional service which helped me in buying my dream Honda CRV at very reasonable price. Thanks to Mr. Goel.

I drive a 2013 CRV. The love of my life! When I went in for an oil change yesterday, I worked with Josh. He was so kind. He showed me on my car where messages were. When they needed to do more than an oil change, he checked with me first every step of the way. I felt I was "in the know" for everything done. My husband was very pleased too when I got home and showed him the paper work. THANKS again Josh!

We were able to work out a decent deal with the staff at AutoNation Honda Renton. I was happy with their friendliness and professionalism. Well done!

Very costomers service everything you need it about the Honda they got it all they explained everything what ever you need this dealer was excellent

Nat was fantastic. He worked with us on the pricing and car that met our exact needs!

My experience at Honda AutoNation of Renton was a very good one .The sales staff was honest and friendly service was quick made my car buying experience with. Honda AutoNation of Renton quite enjoyable and would purchase next vehicle from them .Thank you for the quick service

Repair was scheduled to take an hour and a half, however Josh Trichak went the extra mile, working with his staff to ensure it took only 40 minutes and enabling me to keep other appointments I had scheduled. Thank Josh.

I like their service. I've got car that I wanted. They gave me good price.

I really liked the Service Agent I went through a lot. Good follow up too. However.....two comments (which I did not call back on and won't): 1) My Honda's oil life readout still says 80%, the same as when I brought it in I assume the oil was actually changed and they forgot to reset the oil life indicator (not great) and 2) It may seem like a small thing, but when I've gone to other Honda Dealers or to my Toyota Dealer, they ALWAYS wash the exterior of the car, even when I"m not spending $1,000 on it like I did with Renton Honda Auto Nation this time. It's pretty competitive out there. [Also - I don't like the survey with only Yes or No options. There should be a maybe and/or mostly choice to get an honest answer. "Maybe" I might go back, only because it's close and convenient. They "Mostly" met my expectations.

ou can tell a lot about a dealer, by how they handle their customers when they are not purchasing a vehicle. I purchased a vehicle in July of 2016, and have been jumping through hoops to obtain my residual amount. I have spoken to 3 different sales people and Finance has not answered any of the 10 calls the operator has transferred. The first saleswomen I spoke to told me it would be no issue to get me the amount and told me she would email me, which she never did. The next salesman told me to call finance and the last salesman told me he would text me a number to call (yet he never asked for my number and when I asked if he had it, he said no and then asked after he was about to hang-up), he then gave me a number to a closed office and said "oh yeah, they're only open normal business hours" after I called them back. After he said to come in because he couldn't do anything, or call a different number which just ended up being the same number I've been calling. Terrible experience, will not refer anyone to this Honda.

Had my car’s oil changed with my grandchildren in tow (3 and 5 years old). They did it in a timely matter plus I love this dealers separate toy and TV room for the families. The service manager helped me print the coupon I had on my phone. He went the extra mile in helping me!

5hrs to buy car. Sales Manager not a people person tried to pressure me. Car wasn't ready from service department told it would take about 3 hrs took over 5 hrs and I had to go to service desk to find out it was complete or I would still be sitting there. When car was delivered to me they forgot to fill gas tank. There is more to this story. Good point, the guy at parts was great. There is also a couple great guys that worked the floor.

Best customer service, staff were extremely friendly, highly recommend

We?ve been Renton Honda customers for 21 years, ever since we bought this 1997 Honda Accord new there in November 1996. All work has been done there through the years, and we?ve always dealt with the same service rep, Bill Shipley, every time. We?ve always been satisfied and happy with the outcome of any and all services performed.

Excellent service and the tech or advisor that helped us was very polite and professional.

Kay was awesome in assisting my wife and I in every step of the service process and was very detailed. Great friendly customer service!

My service experience was excellent. My service advisor: Kay kept me updated on the entire process and what was recommended. I would refer her to my friends

We are very thank for sales help us to surfay my personal credit. And found the BECU for car loan. We got a good interest rate for the car. Thanks millions!

Fabulous service at Renton Honda! Omar the salesman was super courteous, I've never had a salesman pull up a car, open all the doors and walk and talk me through every single feature before going on a test drive. I have done numerous car purchases over the years and had tons of not-so-great experiences with salesmen. Omar is hands-down the nicest sales guy ever. Sales and Finance managers were very courteous and fun to chat with while all the paperwork was being readied. Boden the finance manager was also really nice, went over everything in good detail and made signing my life away not so painful. Honda has the best warranty options available anywhere!

Very nice and informative staff . I would definitely reccomend

Hands down best dealership. I bought a car from Lisa and she was the best sales representative I had throughout the whole period of searching for cars. I was able to name my price and get what I wanted. Really a great group of people. Persia (sorry if misspelled) was also awesome at helping with the process! Lisa's boss, Beau, was lots of help. He was the one to give me the price I wanted. Thank you for getting me into my dream car!

It's all good as Mechanic, electricians, did a great jobs....

We purchase a car a few day ago . and the reason why we desire to buy en renton honda was because the salesman tell us the car has 3 months of warranty of money back if something goes wrong . the car broke down few day after the purchase .and we take back the them now they want us charge almos 4000.00 for repair .because they said is not warranty in the car really bad experience. I did not of renton honda sale broken cars ���

They did the work but also without asking first did work we had to pay for. I consider that rude. Even though the work needed doing they should have had the respect to ask. Watch out ladies.

The services are great and accommodation given was awesome. The advisor made it an easy and stress free process as well. Great advisor, Max Ridings.

I highly recommend and rate 10 star to sales representative NHAT NGUYEN @ renton honda nation for helping what car is best for us and introducing new technology on honda cars have. 2 thumbs up for NHAT!!!

Thank you to Mindi Clark and Darrin Giefer for helping me and giving me the best deal for my civic 2017, i am absolutely satisfied with their services and i enjoyed driving now my first brand new car.

I love auto nation, their always kind, respectful, and very helpful and if I have any problems with my car they always fix the problem

Front receptions not helpful. Went to pickup receipt of service and they miss place or lost it. Such a waste of time. They need more training. Need to be more professional. No sense of accountability.

I brought my 1988 Honda CRX to AutoNation after having garaged it for five years. In all that time I kept starting it and running the engine warm every month or two. Not a drop of oil or other fluids on my garage floor. I got the car back from them with an enormous dent in the fender and a steady drip of oil. Got them to fix the fender because they couldn't deny it was their fault, but I won't ever go to them for any reason ever again. Neither should you!

Great customer service. They take time to explain everything in great detail. Max Ridings in service is awesome

Friendly greetings Fast service Nice and clean facilities

I got my second car from Renton Honda and am absolutely satisfied with both sales management and service. I live a bit far from Renton now but wouldn't go to any other Honda dealership just because I had a great experience over last three years with my Accord and now I'm enjoying my new CR-V and even more benefits this time. I would highly recommend Renton Honda and Pablo specifically to work with!

Thank you Tenzing for hanging in there with me and making it happen. Renton Honda was great! this is the 4th time I've bought a car and the FIRST time I honestly feel like they listened to what kind of package I needed with the car and the financing!!. Plan on driving my new CRV for a long time - but I think this is a great place to go if you are looking for a new ride!!

Renton Honda always treats me right! The service was going to be extensive, and they provided me with a service loaner at no charge.

I just bought my 2017 Honda Civic from AutoNation and they were nothing but helpful. I told them what I wanted and they made it happen! Timo Bartlett and his sales manager Darrin were very fun and professional to work with

I originally purchased my 2016 HR-V from a dealership in Tx and it was time to have service they were so helpful and the wait time was not so bad either. But I will say this I am on my 5th or 6th honda and if I knew then what I know now, I would kept my CR-V as for me it was a much more comfortable vehicle to drive long distance.

The BEST Honda service team...EVER!!! Bill Shipley is a true asset!!! I always feel like I am being taken care of and not being taken advantage of! Thank you Bill!!!

Everyone is very courteous and friendly as I entered the service department. Work was done efficiently and even washed my car.

As I drove into Renton Honda service line, Tim met me before I could even get out of my car. He greeted me, then quickly checked mileage, tread depth and walked me into his desk. He verified personal info and type of service I needed. Mechanic recommended tire rotation. I agreed. Then I walked out onto showroom floor. Sales rep immediately greeted me and answered several questions. The service was completed before I was through looking at new models. Over I rate Renton Honda customer service as outstanding.

Never have I been to a business that provides support and services like AutoNation. The customer service was superior: friendly, motivated, clean environment, very responsive team. I am highly satisfied with their services. Thank you team for making my life easy and being first class in all parts of customer service.

Friendly, profession and TRUSTWORTHY staff. Max Ridings took the extra time to locate a credit balance on my account and apply it to the cost of my service. This is what keeps me coming back to Renton Honda versus a closer dealer.

Great service, shuttle, repairs and overall facility!

These guys are always great. They listen to customers saying "babump babump chicka chicka" and explain things we need to know in plain English. They are fast and courteous throughout.

Very friendly. Very helpful. Very informative. Willing to work with customers. Making sure you get a great deal & experience. Great sense of humor. Kevin was very nice and professional, I would 100% recommend.

Great service from the salesman, Nhat Nguyen, before and after purchase.

I went in last week to Renton Honda with my heart set on the new Civic SI coupe. I had pretty much no credit established and really expected to get denied. But my car salesmen among with the manager Travis worked wonders and not only got me approved, but for got me a monthly payment and an APR that was amazing and surprising. They got me a good deal on my trade in, and treated me very well. I give this place 5 stars 5 times over! Thank you guys so much for making me feel like all my hard work and long hours finally paid off by helping me get the car that I'm now in love with! Everyone should check this place out before buying a vehicle! They won't disappoint you!!

Hands off approach which is refreshing when you are starting out but would have appreciated more education regarding all the tricks of the vehicle once we got closer to purchasing.

Took 2 1/2 hours for a 15 min oil change. Appt. was at 11am took it in at 10am cause they took long the last time I had service. They didn't finish till 12:30 pm. Probably won't go here anymore for oil change.

Recently visited autonation for servicing and my initial contact with the service desk was great. Had to adjust the appointment time and they were helpful. Now here is why I rated them 2 stars for customer service. Dropped off my car in the early morning and waited for feedback in case I needed to leave it overnight. Come 6 pm no call, so I had to CALL THEM to see what was going on. Coincidentally the service guy just got done and said it needed to be held over night and that it should be done by 2:30 pm the following day. No problem I made arranagemnts and Ubered to work and the gentleman said he would schedule me a shuttle Pick up over the phone. The next day I call around 4pm to check in and was told that the guy getting the part has not returned yet and that the car needed to be held overnight AGAIN. Big incovience and just bad communication skills. i don't need a play by play on what's going on, but notifying me if it needs a day or two Would be helpful instead of me calling in myself

I bought a car from AutoNation Honda of Renton today, and it was 100% because of the work that Milan did for me. I'd been emailing with the dealerships in the area for a few days, and if not for him I probably would have waited another few weeks to further explore my options. He was communicative over email, phone, and in person; he was extremely transparent about their costs; and he must have walked the length of that gigantic sales floor 20 times to get me the absolute best deal they could offer me. Eventually, he brought Travis (his manager) over to explain that their offer was within $20 of INVOICE PRICE on my new 2017 CR-V. It was smooth, it was friendly, and I ultimately bought their servicing package because they made it clear that they were committed to my satisfaction.

We had a great experience buying our 2016 Toyota 4Runner Limited. Igor was amazing!

Great service always! Fast and friendly! Thank you!

I love these folks! I brought my car in for the usual oil change. And because someone ripped off my front plates along with the plate holder. Oil change done and plate put back on to look almost brand new!!! I love the honesty of my service man. Great job y'all!!!!

I've found the online experience the best of all car buying websites. On my research for autos, Cars.com's links to AutoNation's has as a result over the years, of myself purchasing two certified preowned and one new car(s).

They were really helpful and very kind. They asked questions to ensure we are okay and helped us choose the right car for us.

Mariano was a pleasure to deal with and a great salesman. My wife is going to need a new car next and because of my positive experience here, we will be back.

Bought a pre-owned car from them 2 months ago. They still have not sent the paperwork to the DMV for me to get license plates. I've left messages for the GM, who will not return phone calls. The Finance Manager I worked with told me a couple of weeks ago that it was already sent (the DMV still does not have it)...and will not return phone calls. My second temporary tag expires next week, and I cant get another one. No idea what is going on...but clearly this dealership and its management do not care.

Overall a positive experience the car was ready on time and clean and all of the features on the car was explained to us. Very low pressure sale

After calling to schedule an appointment to get a critical recall part fixed, I was scheduled for an appointment within 48 hours. I was helped by Bill Ackerman on the Green Team, who quickly got me back on the road with a loaner. The work on my car was done earlier than expected, and a vehicle inspection revealed by brakes were in poor condition. Bill called right away and was able to get them immediately fixed before I arrived an hour and a half later to pick my car up. Bill was super friendly and wonderful and I couldn't have had a more pleasant experience.

Great Service - From start to finish this was a fabulous experience, AutoNation is honest, fair and simply has the best customer service. No surprises at this dealership, they are straight forward and honest with their customers. I highly recommend Rafael Vazquez as your sells associate. Igor and Kurt did a great job - 5 Stars Thank you AutoNation, I look forward to working with you in the future.

Very friendly, and fair negotiations. Very straight to the point, not too aggressive with their business tactics.

Bill Ackerman is my go to guy. He is very friendly, funny, courteous and knowledgeable. Can be trusted and he's been taking care of my car for so long now. Other staff are nice too. I can always depend on Bill to fix my car. For sure, I will recommend him to my family & friends.

Pablo Orejuela was wonderful! He catered to my wants and needs when it came to what I was looking for. He made the process a breeze. His demeanor was very welcoming and positive. I would recommend him to all of my friends no questions asked! Thank you Pablo and Auto Nation Honda Renton

Bought a car from them a month ago, and they still have not sent paperwork to the DMV. I call, and no one returns the calls or follows up. What a joke.

Bought a car from them a month ago...and they still have not sent any paperwork to the DMV for licensing. I call to complain, they say they'll look into it, and then no one ever calls back. Horrible customer service.

Great experience with auto nation adjusting offers to meet our needs

I used your web site to self - schedule an oil change. I picked a time that the web site said was open. When I got there, the salesperson said it would be approx 45 minutes. Instead it took 1 hour and 45 minutes. Why should I continue to get oil changes from you when I can get one in 15 minutes for less money at the quickie oile change places ?

Always pleased with the service & friendly employees!!

Both, Omar - the sales person and Tatjana - the CFS - were very helpful and pleasant to deal with and took good care of us - me & my wife - during the buying process.

Good,satisfied,service. Will return for every auto repair needed ?

I am so satisfied at Renton Honda Dealer, especially your rep Milan "Bo" Samargya. The service I got from Bo was impressive. A lot of dealer contacted me regarding my trade-in Odyssey and purchasing new CR-V and all were rejected by me since I wanted to give the business to Bo because of his behavior and attitude for taking care of the customer.

I have purchased 2 cars from here - been going to them since 1993 - friendly employees - great service - would recommend them to anyone

This was the best and easiest car buying experience we have ever had. Generally it seems car salesmen will upsell you but not Bo. He listened to what we wanted and found the exact car we were looking for. We were getting offers from other Honda dealers in the Seattle area and Bo worked hard to get us the best offer. The dealership and Bo got us an offer than beat every other dealership - including a Costco Preferred price from one dealer. He was great at responding via text, phone, email and in person. He was not pushy at all and worked with us rather than pushing us into a car. It was a great experience and we would certainly start here again if we are looking to purchase another Honda.

I needed to have one of my keys, with a remote lock, unlock, panic feature, re-programmed. I called and was offered an appointment immediately. I drove the vehicle in to the dealership and was greeted by Service Manager Bill Shipley. He checked all keys and had the key re-programmed and fully tested. It's always a pleasure to go to the service department of AutoNation Renton.

I brought my 2013 Honda Accord in to Renton Honda to replace a sun visor. I met with Michael Stokes, the Service Advisor. He immediately noticed that the replacement sun visor was still covered, which I didn’t know. He also mentioned that I was overdue for a 30,000 mile service tune up. He explained to me in depth what that entailed. I told him I would have to postpone it because I had to attend a meeting. He offered me a complimentary 2016 Honda Accord rental for the day. I can say enough about the service Michael provided me. Extremely professional, congenial and a pleasure to work with. When I come back again, you can be assured I will be looking for Michael Stokes!! Wayne Gilson

Fast, pleasant service. High quality. I highly recommend them!

Unlike other dealers, the sales team here seems more concerned about making lasting connections with customers who will return to service their cars in the future. As such, everyone was super friendly and they made it clear that any additional packages they offered after I consented to the initial sales conversations were entirely optional

I brought my brother there to purchase a 2017 Honda CR-V and the sales men promises $100.00 for referral and due to the lack of speaking English, my Brother refer to use my E-mail and phone number for communications. after 6 weeks didn't hear anything from the dealer i called them and talk to the sales man and Manager as well they told me that I was eligible for that because it was the same phone number and E-Mail that I use to purchase my own vehicle there before

Service is good and the customer representative is really awesome,this is my second car from honda and i'm keep coming back to this place.Thanks honda!

Brought a relative's car in for airbag recall. The dealer recommended a serpentine belt and alignment. Then took the car to my regular mechanic who said the belt was fine but car needed 2 new front tires. I checked and he was right. The tire store said the alignment was fine. Dealer also recommended a new air filter for something like 60 bucks. Bought one for about 20 and put it in myself in about 1 minute.

I was given superior treatment at Auto Nation. I have been going their for 15 years. I want to specifically thank Customer Service Rep Bill Shipley who went out of his way and spent some time researching to see if my car issue was still under warranty, which thankfully it was. It saved me a great deal of money. I have purchased two vehicles from Honda Auto Nation and and very satisfied.

Pablo Orejuela, the sales associate, was SO helpful and very knowledgeable. Joe, the finance manager, was very nice and patient. I highly recommend them to anyone looking for a car.

Helped me choose my ideal car and accommodated our needs to quickly wrap up so my mother would get to work on time.

The salesman named Pablo is friendly and helped on this deal.

Can't believe it takes four hours to buy a car with no trade in and check to pay for it. If I was financing and they had to make sure that my trade was free and clear I could understand. If it hadn't been the color and style I had been looking for I would have walked out. The sales person Don was great, but all the other bs was just a pain.

When I got ready to trade in my old car, I discovered that I had lost the title. Not only that, I had misplaced the registration I had just gotten 2 months prior. Organization at work, no problem; at home home, not so much. I was pretty much resigned to a trip to the local DMV licensing office to get it straightened out. A long story short here. Travis at AutoNation had let me know that he could help, and help he did when other dealers did not seem able or willing to do so. Thank you, Travis for saving me from the trip to DMV! So I rolled in with my old Civic and rolled out with a new Fit. I do like it. Funny thing, I simultaneously really miss my manual transmission and really love the new paddle shifters. Janet Diaz was there to help me when I arrived at the dealership. I had thought I had to move up to the EXL trim to get the paddle shifters and Janet was quick to point out that if I didn't need leather seats, I could get the paddle shifters on the EX trim. Score a big point for honesty with this dealership. She was there to answer all my questions. Some of which I had to ask twice, (last time I saw push button starting was in old vehicles from the 40's when I was young. Though, most often, that starter button was on the floor, not the dash (You still needed to put the key in the ignition, though). And real perk for me was the coffee machine dispensing complimentary coffee and my favorite, cappuccinos, hmm..that really helped get me through the day.

When I got ready to trade in my old car, I discovered that I had lost the title. Not only that, I had misplaced the registration I had just gotten 2 months prior. Organization at work, no problem; at home home, not so much. I was pretty much resigned to a trip to the local DMV licensing office to get it straightened out. A long story short here. I had been in communication with three dealers and Travis at AutoNation had let me know that he could help, and help he did when other dealers did not seem able or willing to do so. Thank you, Travis for saving me from the trip to DMV! So I rolled in with my old Civic and rolled out with a new Fit. I do love it. Funny thing, I simultaneously really miss my manual transmission and really love the new paddle shifters. Janet Diaz was there to help me when I arrived at the dealership. I had thought I had to move up to the EXL trim to get the paddle shifters and Janet was quick to point out that if I didn't need leather seats, I could get the paddle shifters on the EX trim. Score a big point for honesty with this dealership. She was there to answer all my questions. Some of which I had to ask twice, (last time I saw push button starting was in old vehicles from the 40's when I was young. Though, most often, that starter button was on the floor, not the dash. You still needed to put the key in the ignition, though). And real perk for me was the coffee machine dispensing complimentary coffee and my favorite, cappuccinos, hmm..that really helped get me through the day.

I'm so glad to share an awesome experience in buying my car from Autonation honda in renton. Mariano is a valuable asset that any car company would have. His customer service treatment was a delight that I have enjoyed too much during the whole sale process That's the reason why Autonation is building a great reputation in the car business

I'm so glad to share an awesome experience in buying my car from Autonation honda in renton. Mariano is a valuable asset that any car company would have. His customer service treatment was a delight that I have enjoyed too much during the whole sale process That's the reason why Autonation is building a great reputation in the car business.

I'm so glad to share an awesome experience in buying my car from Autonation honda in renton. Mariano is a valuable asset that any car company would have. His customer service treatment was a delight that I have enjoyed too much during the whole sale process That's the reason why Autonation is building a great reputation in the car business

Financing is deceptive. I went in with a pre-approval letter already. Confirmed twice that I didn't want to go with any other bank,and in the end ended up going with the bank I originally selected; however I received a credit alert that additional inquiries were made to other banks without my permission and not one person at Auto Nation came forward to tell me that they had done so. I find that quite deceptive and especially rude that when I requested a letter stating what Auto Nation had done, to submit to the credit bureau, I have yet to receive a response from Janet Diaz or Joe. I've put a review on Edmundsdotcom and next I will put a review on yelp. Thanks, but no thanks.

Excellent service and believe it or not cheaper then going to a non dealership. Friendly fast service. Got me in and out in no time. Have to change my original review, I was quoted a price and sent an email with that price to get my BMW oil change when we get there its almost 3 times as much as quoted because the rep taking the call didn't know what they were doing, so because of their mishap we have to pay for it. May not be going back after all, don't like dishonest people

I worked with several of the staff throughout the purchase of my "new to me" Honda Fit. Everyone was great about communicating the status of the car and ultimately was happy with my purchase and the process. Thank you Janet Diaz, Pablo Vita, and Travis White for you help with buying my new car. So far the car is working out quite nicely.

I like my new car. Very beautiful and useble. Our dealer Alvin Yang was perfect, very patient. He answeared all my questions. Also he spoke chinese, what was very comfortably for me.

I like my new car. Very beautiful and useble. Our dealer Alvin Yang was perfect, very patient. He answeared all my questions. Also he spoke chinese, what was very comfortably for me.

Our sales person, Pablo, was very friendly and didn't use any pressure at all. It took us a while to buy a car, and I was always the one to initiate conversation with Pablo. He got us the car we wanted in the end. The only reason we didn't score a 5 star rating was because the price of the warranty for extra coverage on our vehicle wasn't shared with us up front. We made our decision sitting in the finance office when we just wanted to get out of there and weren't thinking clearly. Sodo Honda in Seattle will also show you the extended warranty prices up front. If you want to buy in Renton, I would recommend asking to see the extended warranty prices up front then perhaps the finance team will be willing to work with you.

Amazing purchase experience. I am a first-time purchaser and don't know much about the details of vehicle or financing. Pablo is a very helpful, patient, professional and friendly guy with a good sense of humor. He answered all the questions I had. You will feel like you are not talking to a dealer, instead you are purchasing your car with your friend. Pablo will give you his pertinent advice choosing your car and also help you to get a good interest rate based on your credit score. And yes I got a much lower interest rate than I expected! The process is smooth and you will not be feeling pushed to make any decision. Overall, great purchasing experience. Pablo did his job as a sales associate and also did his job as your new friend. I would recommend Pablo! :)

My experiences here have been repeatedly bad recently. I waited for three hours for just a simple oil change once, only to find out later that the car had been ready for a while, nobody just bothered to notify me as the employee who took my order went home after his shift. I got more stories. In short, why can't service people have the same attitude like the sales people? Some of them are really nice, however some do desperately need to learn some customer service skill here.

Mutian our sales person and Travis his manager helped us , patiently answered all our questions, gave us the best rates and ensured that we felt welcome and happy with our purchase.

I'm not happy sales of Renton Honda They trying to sell me some things which I am not asking when I buying my new car They put on the Paperwork make some tricks with that ..!!!👎 It's not good ..!!! They doesn't have first time oil change like all Other dealer does ..!!!!

We were dreading the entire experience of purchasing a new car. We visited 3 local dealerships and decided on a Honda. Nhat, our sales person was GREAT! He listened, he did NOT try and up sell, or pressure us into a 'sign NOW deal', he gave us Honda's bottom line so we could compare and make our decision. Honda delivered the car as promised and have been available and very helpful in answering our many questions. Thank you and we LOVE our new Honda!!

We were really DREADING the entire shopping experience of purchasing a new car. We went to 3 dealerships in our neighborhood (we like to keep our business local whenever possible). Auto Nation Honda was great! Nhat, our sales person, listened to what our needs were, he did NOT try to up sell, pressure, or quick deal us into a car. He new we were comparing 3 different makes at 3 different dealerships and needed their bottom line price to compare and make our decision. When we decided on a Honda they delivered as promised and have been very helpful! We expect this help to continue, time will tell. Thank you Honda for making this experience basically pain free!!

My husband and I just went in to look at an Odyssy van and right as soon as we pulled up a salesman by the name of Mariano greeted us with a big pleasant smile. We told him that we were just stopping in to check out a van. He was a new salesman so he didn't have answers to some of our questions, but he made sure that we had all the answers to the questions that we asked. Like the exact measurement of the van. He was very attentive to our needs and frequently checked in on us. His manager Travis was also very nice and helpful and my husband and I ended up buying our van that very day. I thought that they we going to sell us one of the vans that was outside on the lot, but they ended selling us one off the showroom floor. They didn't pressure us to buy, which was very refreshing. Too make an already long story short, my husband and I left the dealership very satisfied with the awesome customer service they provided. I would recommend going to this dealership. A+ customer service, awesome financing options, and nice atmosphere.

It was a wonderful experience. I can't tank you enough for helping us .I hope we will recommend you as much as we can. Thanks again

It was a wonderful experience. I can't tank you enough for helping us .I hope we will recommend you as much as we can. Thanks again

Very friendly staff. Quick and reliable

Crazy showroom, biggest I've seen.

I went in to buy a 2017 Civic and was approached by Rafael,he had Great Customer Service never did he pressure me and was great at finding everything out I needed to know. Thank You Rafael

Bought three cars from them over the past years, always had great service and great staff there. Never pressured us into a deal we didn't like.

I recommend to buy new Honda in AutoNation Honda dealer they have really nice seller man his name is Camero Taylor and really nice people there to service you, Cars is really reasonable price.

I contacted Autonation over email about a Honda Pilot Touring model I wanted, and they were very prompt in their responses. I walked in a couple of days later and was able to complete the whole purchase process(which included negotiation, test drive and financing) in 3 hours. Omar Lopez was our salesperson, and he worked hard to make this deal work for the both of us. I am happy that i paid less than what i was willing to pay, and there wasn't long delays in the negotiation. I had a loan preapproval when I walked in, and they were able to get a better financing. I also did not want any added accessories or maintenance plans, and the financing person was not pushy about getting them added. All in all, a great experience and I would recommend them.

Igor Jurcevic helped us buy our Honda CR-V. Excellent communication skills. Very relaxed and honest demeanor. Would highly recommend him to friends and family for future purchased.

Great service.

Excellent dealership. Sales staff treated me with respect and I was not pressured by my salesperson during my selection. Pablo was very professional, knowledgeable, and helpful. This was the key to me buying my vehicle from your dealership. He suggested to me that I finance through Honda but I head already arranged financing through my back. He politely suggested that I allow him to at least check on their interest rates. I did, I qualified fur their lowest rates, which saved me lots of money. I would like to nominate Pablo for sales person of the year. I've purchased lots of

After doing my research online, I came to AutoNation to shop for a new car. Upon arrival, I got Igor help me look into the car I wanted and scheduled for my test drive to make sure I like the car before considering buying it at all. Unfortunately, there was no EX-L model at dealership at the time, so I settled with another EX model available at dealership, plus an upgrade with leather seat and got a pretty good deal for it. Igor was great and was willing to help me every step of the way till I was satisfied with my choice of the car. I went to the dealership around 5pm, and finished up everything around almost 9pm and folks there were willing to stay to help finish up all the paperwork, despite they were supposed to close at 7pm. Good thing I already did my homework and knew exactly what features, options, color I wanted.

Auto nation Honda of Renton was amazing. They gave us all the information needed about the vehicle and treated us as family. They even went out of there way to make sure i got the best deal possible.The GM and Omar the sales person was super nice and helpful with answering any questions we had.

Quite good service!

Had no apft. walked in and immediately Igor greeted me and welcomed me to the dealer ship. We started talking about cars and had a deal in less then 30 min. Great customer care and very friendly. A+ on explanation of car and the whole deal.

Got our Hatchback from Pablo yesterday... Very accomodating and nice, he made sure that we get the model and the specs that we want even though they had a limited stock on that model ���

My sales person was Nate Phan and he was very professional and courteous. The dealership inventory is extensive and they had the exact make, model and color I was looking for. I was able to negotiate my trade-in and finish up all of the financing paperwork in less than two hours. Overall a very positive experience.

I just purchased a new Honda civic 2 weeks ago, about a few days into using my vehicle I started hearing a clunking noise so I took it in for an inspection. About 1 1/2 hours later Bill Ackerman called me to let me know the inspection was finished and they didnt find a problem with the vehicle. I was VERY frustrated and afraid that I would be jerked around, Bill was extremely patient and courteous the whole time. He made me feel valued as a customer and really calmed my nerves. Garrison the technician waited for me so we could take my car out for a test drive and sure enough the noise was gone! This is my second Honda, my mom has transferred from owning Toyota' to Honda, and we are continuously referring friends and family. Continue provide such valuable service and quality cars and you will always have our business :) thank you Honda ¿

Fantastic service department. Showroom is incredible!

We went to Honda Renton to inquiry for trade-in options for our vehicle. Basically, we wanted to trade our older car for newer (same type). It took some time till someone was assigned to help us. The guy tool around 1 hour to appraise our car and give us an estimate for the trade-in deal. The numbers didn't look promising and eventually that sales representative engaged his manager to talk to us. Manager that came in was terrible. He was very aggressive to me, tried to make me look fool with his language and mimics. He tried to explain obvious things to me in a way that I will feel stupid. It was terrible experience and we decided not to do business with such a person - regardless of the deal they could offer us. I feel that such behavior from any representative is totally unacceptable, is disgraceful to the dealership and should be kicked out (along with people who behave like this) with no exceptions. People should respect each other. This is always true but even more when it's customer-dealership relationship.

Only come to this dealership if you want it to take two hours for a simply oil change!!

10/10 la atención al cliente fu excelente Pablo orejuela nos atendió excelente y tienen los mejores precios

Nice Dealership Team, Huge amount of cars in display under the roof

Great service and a reliable shuttle.

Nate Phan was so kind and knowledgeable and he answer all of my questions. Thank you again!! My brother loves his new car. 😎

I have been going to Autonation Honda of Renton (formerly Bob Lamphere's) for years through the lives of 2 Hondas. The service staff are all awesome: attentive, helpful and great to work with. Last week it became apparent that it was time to buy another car as my 1998 CR-V needed work that would cost more than the car was probably worth. With almost 240k miles on it I can't complain. Timing was a bummer due to other situations in my life but I decided to make my move. I knew I wanted another CRV so I used the online site and made an inquiry. Within minutes I received a call from Srey who was incredibly accomodating. I went in around 5:30pm and by 8:30pm I was on my way home with my new car. That included looking at the cars, test driving, financing and closing the deal. I bought a Honda Certified previously owned CRV which I am thrilled with! I felt it was fairly priced and yes I even got a nice trade-in credit on my poor old CRV. The showroom is spacious and bright. Srey and team were very accomodating and helpful. Buying a previously owned car was easy and without pressure. It was a great experience all around. I do recommend Autonation Honda of Renton. Cheers!

The vehicle lasted one week and now sits in my garage dead and unable to move. I am very disappointed in a system that allows this type of business practice to continue unabated in our country today.

I had a great experience at AutoNation Honda in Renton. I was in and out within a few hours. No nonsense, got the deal I was looking for straight away without having to go back and forth. I want to thank Rafael for his help with getting my Civic Hatchback and doing his best with getting me a good deal. Also want to thank Paolo for getting me through all the paperwork in a timely manner. I highly recommend this place, very good people.

For some context, this was my first purchase from a dealer. I saw a really good deal online on a very slightly used 2017 Honda Civic and figured I would check it out in person. I went in the first day to just get as much information. Salesman Matt Jones provided all the information I needed on the car, and even went through some rough estimates, without any commitment or making me feel pressured. To not overextend my review, I returned a different day, and in the end, the monthly and APR was better than the range we had initially estimated, and I honestly have to attribute my pleasant experience to the salesman. If you're looking for a new car and would like the most smooth experience, Matthew Jones at AutoNation Honda is seriously your go to guy. Also, did I mention the dude has a magnificent beard?

I bought a vehicle from Nhat recently and he worked with me on the price that I could afford. I never felt pressured to buy. When I purchased the vehicle they gave me a full tank of gas and detailed the car. I also appreciated how Nhat walked me through all of the technology in my car and set up my bluetooth and preferred settings. Great experience!

Mr Phan was very professional and resourceful. I made the deal at the same time I was watching an NFL playoff game in the showroom. I didn't have half the information I needed to complete the deal and my wife was home sick with the flu. He personally came to our home the next day to get my wife's signatures for the title. Done deal.

Staff was very knowledgeable and helpful. Relaxed and comfortable experience, no aggressive sales tactics.

Me gusta como su personal esta al tanto de las personas que llegan y los atienden muy bien

We purchased a late model pre-owned vehicle. The process was very efficient. We set an appointment on-line to test drive, and the salesperson and vehicle were sitting ready to-go (Michael H). It was very comfortable: no pressure at all. When we finally decided to pull-the-trigger, we were transferred to "finance". I can't remember the gentleman's name, but he got us in and out of his office in less than 30 minutes. I can not think of a single reason not to recommend these guys!

Biggest and best Honda dealership in WA State

Autonation Honda is just the best place to buy a vehicle. I had been looking for months and when I found the right one I was not disappointed! Everything was just as described, there were no hidden issues! They even brought it in out of the rain so I didnt get wet! I would recommend Autonation Honda to anyone looking for the right car for the right price. Thank you Michael and Ramon!! I love my Jeep. I smile every day!

Autonation Honda is just the best place to buy a vehicle. I had been looking for months and when I found the right one I was not disappointed! Everything was just as described, there were no hidden issues! They even brought it in out of the rain so I didnt get wet! I would recommend Autonation Honda to anyone looking for the right car for the right price. Thank you Michael and Ramon!! I love my Jeep. I smile every day!

Beautiful dealership, great customer service.

Omar was good

An amazing buying experience. I filled out the inquiry and was contacted by Michael H in internet sales shortly thereafter. We set an appointment to test drive the 2016 Honda Pilot. Upon arrival, we were greeted by Micheal. The entire process was professional, smooth and although we were on the floor past closing, we were treated with respect, courtesy and professionalism. What a great dealership!

An amazing buying experience. I filled out the inquiry and was contacted by Michael H in internet sales shortly thereafter. We set an appointment to test drive the 2016 Honda Pilot. Upon arrival, we were greeted by Micheal. The entire process was professional, smooth and although we were on the floor past closing, we were treated with respect, courtesy and professionalism. What a great dealership!

We got the car fast and the service was great and really nice to us.

If i had to describe AutoNation Renton in one word it would be Incredible. The whole process of purchasing 2017 Honda Civic Sedan was very short and amazing. I couldn't ask for a better Sales Associate than Rafael who helped us purchase our brand new car, and explained everything in the detail. Thanks Rafael for everything !! You've got a great future ahead of you.

My experience at AutoNation Honda Renton was superb!! I loved test driving the car with my salesman, Pablo, he was a great help in choosing the car and explaining all of it's features. I enjoyed talking to Pablo at the dealership and it was great inside of the dealership as well, with a nice espresso machine and great fresh coffee. This visit was on Wednesday of December 28th and it was amazing. Gotta give it to the sales associates at AutoNation Honda Renton and the financial managers, Paolo was a great help and very fast with the paperwork. Seeing them make people happy is a great thing to see. This place is amazing.

Most amazing staff! Worked with Micheal H in sales and Ramon in Finance. These guys are professional, efficient, polite. We were in the office late and despite the afterhours, they were polite, courteous and accommodating. 2nd auto we have purchased from this dealership, they are consistently amazing.

I was basically ignored by the sales staff.

I purchased a Honda Odyssey from AutoNations Honda of Renton and had my best car shopping experience ever here. My salesperson Matt is very friendly, patient and does care customer a lot. I've been to couple of dealers recently, Matt really sets a bar high for great car salespersons, and made AutoNations Honda of Renton stand out of other dealers. Salesperson Alvin (Mutian) also helped me a lot and it was a great experience to work with him as well. I would highly recommend AutoNations Honda of Renton for the people who is looking for the best price as well as the best service!

My 19 year old Daughter bought her first new car from Eddie! We had an amazing experience and will tell everyone about it!! Thank you Honda of Renton we will do business again.

Vantha M. was the most professional, personable and helpful employee! He made sure i knew exactly what i was getting into and 100% cared about making sure i was satisfied and content with my decision, so happy with my time spent and my purchase.

Painless

Got my new Civic Hatchback from there recently. Edward was the one who explained the features and differences in the vehicles while trying to find one that fit me due to my long legs. He was very helpful and patient and had no problem with me driving a good distance to test drive the car I chose. Even when my first choice for insurance failed to register due to technical reasons (Washington has odd driver license #'s) after being stuck on the phone for half an hour, Edward was very patient and offered to get drinks while I waited on the phone. While it took a little while due to my insurance company making a fuss, it was a great experience at this Honda, and I happily drove away with a new car.

I HIGHLY RECOMMEND AUTONATION HONDA IN RENTON IS THE BEST . AFTER COUPLE WEEKS LOOKING FOR CAR .I MET MR: KEVIN NGHIEM. WHO HELP ME TO GET THE CAR THAT I LIKE . THANKYOU KEVIN NGHIEM . YOU ARE THE BEST OF THE BEST, YOU GOT 10 POINTS FOR THE BEST SERVICE

I purchased new honda civic at Renton dealer. Mr. Nhat ia a best saler , he help me out a lot to have a good price. I love my car and service here. Thanks a lot

Very professional place and super helpful staff. Did my research on a car and they were a pleasure to work with until I left with the car that I had my eyes on. Definitely recommend

DON'T GO HERE. CHECK OUT OTHER DEALERS. Unorganised, understaffed, don't clearly communicate, do not initiate calls to us on vehicle status. This is our second visit and both times they didn't have enough people to accommodate the customers in a reasonable amount of time. They took literally all day to do a standard inspection and didn't call me. I had to check with them at about 2 and they still weren't done. Thay had to keep our van for 3 days when it should have been only 2.

We purchased a used Honda CRV. We really liked the "One Price", I think they call it. Lowest price is posted, no dickering. This was a VERY low pressure sale. Rafael was not a typical used car salesman and we appreciate that. We were given a fair trade in value and able to handle all financing through BECU on site.

AutoNation Honda is one of the best car dealers in Renton. I bought my Honda Accord 2004 there with a fair price and I am absolutely satisfied with my car. For everyone who is struggling finding used cars, I highly recommend AutoNation Honda since they have what you need. Moreover, staffs are very friendly, patient and helpful

Very nice service

When Honda screws you over and it takes forever to fix a problem they caused . Go in to fix a recall ; come out with scratches and paint job needed . Told they fixed it; check out the car and it's still scratched . Go back and complain guy says ok wait I gotta talk to my boss ?? Like why say it's fixed in the first place when it's not ?? Annnd I wouldn't be here if they were careful in the first place. Now wasting my morning here . Not the first time I have had problems with this dealership . I can't even trust them to work on my car and it's the dealership where else am I to go ?

I had researched the car I wanted. Found what I wanted at AutoNation Renton. Got a fair trade in value for my car and purchased the car I researched at a fair price. The process was painless and I was treated in a professional manner.

We are really happy with your customer service , Nhat Nguyen is the one help us to get a new car. He is excellent.

We purchased a used vehicle being told we would have no problem because it was certified and had their 10 point inspection drove 10 minutes home and in the morning the check engine light was on. Returned that day

We highly recommend AutoNation Honda of Renton after looking and finding the perfect car for us at the best price. Their "no haggle" policy and low prices make the car buying process much more tolerable than the high pressure up-sell tactics used at other dealerships we visited. Our salesman (Nate), and the used car manager (Stanley) were attentive and responded positively to every issue and concern we raised. The customer financial service representative (Paolo) processed the paperwork in a professional and personable manner and in record time. We have no complaints only praise for AutoNation Honda of Renton.

Great dealership. Friendly and professional staff, i felt at home and not pressured at all, they worked with me and my needs and wants. Srey was an excellent employee and she helped me out with everything and was super nice and professional with me i would recommend her to anyone stopping by this dealership and looking for someone to take care of them, i am glad i made the right choice in purchasing my new vehicle from them and will continue coming back 10/10 A+

Before visiting AutoNation Honda Renton, I only heard bad things from the OLD Honda Renton. This new AutoNation Honda Renton is amazing. First off, the lot is huge. This means that the front has so many cars to look at, used and new. Also, the showroom is the biggest I've seen. My friend visited with me and his mouth was wide open when we first walked in. We later found out there was more space out in the back for more cars, as well as a garage and a large number of mechanic work stations. If you're looking to buy a car, Pablo Orejuela is your man. I loved this guy so much I even memorized his last name. He is so down to earth, he worked so hard to get me the civic I wanted. He gave me updates, letting me know that the Civic I wanted was actually sold. He also let me know that another civic (the one I wanted) rolled into the showroom and he reserved it for me as soon as he saw it. He has the enthusiasm and passion to make sure that you get what you want. Even thought this was my first car buying experience it seemed so simple, with Pablo guiding me every step, making sure he answered any questions I had. He even stayed an hour late to help finalize the sale of the car! On another note, Autonation also has a huge database of cars in their system. If you want a car that's not on their lot, they can get it to you if you want it.

I would recommend this dealer to everyone, these guys are so hard-working and their customer service is great. Love my new car :)

Its my second time that I go to buy a car there! The sales team is amazing and they treat you with manners and don't try to rush you, especially Pablo Orejuela, he helped me to get the better deal possible. The facility was clean and comfortable I highly recommend this dealership

RE: Ms. Srey Him & Mr. Kevin Nghiem Sales, Mr. Bill Shipley Service We had visited several other Honda dealerships in the Pierce and King county area. We knew the price point that the vehicle are selling for. It was just a matter of getting the right price and options at a local dealership Srey had contacted us as a follow up call from a web inquiry. She was polite and helpful. She also answered our emails. Srey & Kevin were responsive to our needs. First, Kevin showed us several pre-owned vehicles. He spent the time and concern answering our questions. When we started looking at the new Honda SRV's, Srey informed us that with our credit score we may qualify for .90% financing with Honda. After some negotiations we agreed on price and the vehicle was ready to drive off the lot within an hour in our 2016 Honda SRV! On Service: We had our 2005 Pilot serviced at Autonation Renton as well. Bill Shipley set up several recall campaign service items and the Pilot serviced the next day. An appointment confirmation was emailed with all the details. He called and informed us when the work was complete. In addition, the Pilot was washed as a courtesy. Autonation of Renton has earned our business! Mark M.

We worked with Rafael Vasquez who was very nice! There was no pressure to buy and there showroom was full of new cars to look at and sit in. They have a huge lounge area with coffee and hot chocolate and two very clean restrooms! We bought 2 Hondas from them and are looking to buy a third one sometime this month. Thank you Rafael and Christian for all your help!!! �

We bought a used Honda Accord and a new Civic from them. Great service, huge showroom, very clean facility!!!

Purchasing experience was relaxed no pressure. They had knowledgeable information about their cars and explained all the features. Pablo is the best. Go buy from them!

The best kindness and deal

Online not so great...unwilling to negociate deal with me. Even after I told them I have been customer there since 1994 buying new Hondas as well as servicing all our Hondas there. The service coordinator Bill took me over to sales area in person when picking up my car that was being serviced at that time. Bill told the Sales guys about my loyality to this dealer & to treat me right as a great customer! Prior to Bill doing that I was planning on heading to Sumner Honda because they were willing to negotiate! Ramon Rodriguez was very personable & helpful to deal with as well!

Muy buen lugar

Rafael helped me find my 2016 Honda Civic EX Sedan and it was a great experience. It was my first car buying experience and it was very laid back and made me feel comfortable! He was also very quick to get back to me as well through e-mail and phone calls if I had any questions. Doing the finance part of my purchase was also good, he was very friendly and fast with all of the signatures that were needed.

We appreciated the help Pablo Pablo Orejuela Vita at AutoNation Honda in Renton gave us to find exactly the vehicle we had been looking for. He listened to us, did a great job explaining things, and didn't try to sell us something that didn't meet our needs. Everyone at AutoNation Honda in Renton was friendly and efficient. We look forward to doing business with Pablo and AutoNation again.

I recently got a new Honda Pilot Touring from AutoNation Honda Renton. Had a great experience working with Srey on my purchase - she was responsive, quick and very professional.

Just bought a 2016 Civic from Nate! Best car buying experience I've had. Perfect in every way. Price was great. Service was great. People were amazing.

We were there for about 4 hours, but the associate did help us out a lot and was very kind.

I had a very pleasant experience here. I had to visit 4 times to come to a decision, and Kevin Nghiem was courteous to me and my father every single time. The 4th time ,we were greeted by Nhat Nguyen who was exemplary in making sure our needs were met.

Buying a vehicle is somewhat stressful as all well know. I went into Renton Honda Nation and was met by the general sales manager, Keith Allbritton. Keith and I discussed price etc. He said he would check the computer for the listing. He was very polite and honest, and then he introduced me to Srey Him the internet salesperson. Srey was super sweet and thorough. Keith told me the price and I agreed then worked with Ossman Jibril the finance manager to close the deal. He was thorough and polite and knew his business. Spending that much money makes you shutter, but I was treated very well by three professionals of high standard. It WAS a good experience.

I used to go to Bellevue Honda, which had consistently terrible service. This got me to try AutoNation (which used to be Renton Honda) which has spectacular service. They are my go-to Honda service center. I recently pulled the front bumper off my Honda Insight (on one of those concrete parking humps that has rebar sticking out of it). This caused part of the bottom of the Insight to scrape against the ground when I was driving. Called Michael Sizemore over at AutoNation and told him I was coming over. He said he'd be waiting for me. I decided as long as the car needed work, I ought to do an oil change as well. Michael got the car looked at with an eye toward putting it back together and had the oil change service done. Unfortunately, the existing part that was scraping against the ground needed to be replaced with a special order part. The crew put the car back together without the part so that it was drive-able, and Michael ordered the new part. This took about five hours, but I was just grateful that I could get the car in on half an hour's notice and make it drive-able. I paid the bill along with the charge for the special order part and went home. The part came in exactly a week. I made an appointment for the next morning and brought the car in. It was ready in under three hours and there was no additional charge for the work.

The place is nice, I just wish it's a competitive price for their service. It's getting pricey.

Got our car with fair deal.nice staff,overall they're awesome.

My wife and I had an excellent experience buying our new 2016 Honda HRV at AutoNation in Renton. I give this review such high ratings largely based on the fact that the sales agent who helped us was very knowledgeable about all the vehicles we test drove as well as going above and beyond to make sure our experience was a good one. We did not feel pressured into buying our car nor did we feel rushed to make a decision after test driving several vehicles. Nhat Nguyen was the sales rep that helped us out. Much appreciated.

From start to finish this was excellent customer service.

Exellent service Pablo was great helping us trough the whole process will definetly recommend to any family or friends.

My experience in purchasing my new Honda was great. The salesman, Omar Lopez was very thorough in explaining and answering all the questions we had and he was quick to get a few little problems fixed. Overall the experience was great and I will pass on the AutoNation Honda Renton name to those I may know interested in Honda cars.

Both Nate and Kevin helped me find my Honda CR-V. They were both so patient and helpful in my first time car buying experience. Thanks guys for being so personable and making my car buying experience so painless!

I had a very best experience buying a car in a long time. Very genuine customer service

Easily the least painful experience I've ever had buying a vehicle. I was in the market for a 2011-2013 F150 with all the bells and whistles. Stumbled upon one at AutoNation on TrueCar and exchanged one or two emails with a salesman by the name of Rafael. I showed up a couple hours later at the dealership without an appointment (it looks appointments are preferred as there is an appointment board/tv screen at the front entrance) but Rafael sprung into action and we were test driving within minutes. Rafael just let me drive and didn't pester me with rehearsed questions or sales tactics, in fact I was the one doing all the question asking of him. When we get back, negotiations were so concise neither one of us needed to even take a seat. I threw out a number, he came back less than a minute later with a number close to my number, I asked to meet in the middle and presto we were done! All of this in under five minutes! He then focused his attention on the truck that I came in with. I was really indifferent on whether I traded it in or sold Private Party as I was buying the new truck with mostly cash. However, they exceeded my expectations again by upping their trade in offer for my truck until I was satisfied. I was off to Finance from there. The finance man, Ossman, was fantastic as well and had me out of there within an hour! If there sister dealership in Bellevue is anything like the Renton experience then they'll have a service customer for as long as I own my new truck! Thanks again for a a painless vehicle buying experience!

I recently purchased a 2008 Dodge Caliber. It's an okay car, but I wish I had taken more time to find a car for my daughter. I had some concerns that make me regret the purchase. Also, I purchased the car a few days ago and it's making really strange noises, started the day of the purchase. I couldn't take it back because I was on the high taking the car to my daughter! It is really horrible on gas! I could go on about my total experience, but I won't take the time! I'm glad I purchased a warranty. I will be taking the car to get checked and hoping that whatever the noise is, will be covered under the warranty! It's sad that dealerships as bid as this one will sell a car with known defects and tell you they won't fix them and you get the car as is! I will not send anyone there, that's for sure.

Purchased a new CR-V over Labor Day weekend at Renton Honda, (WA). Everything went smoothly without arguments. The new facility is great. Plenty of parking, and the wait area is very comfortable with nice chairs, flat screen TV's, and a complementary coffee machine.Boden Bridge was our sales person. Very knowledgeable and very personable. We hope to get to deal with him again in the future.

They were very friendly, especially, Srey, my dealer was very helpful and informative!

Very happy with the car. Our mechanic says it's in perfect condition. A reliable used car dealer!

Our car dealer Nhat was the best! Also his supervisor was very helpful , both of them give excellent service.

My experiance with buying my new Honda HRV was amazing. Keith, Saife, - and Kevin were the associates that worked with me. I was treated with respect the entire process..I love those guys!! Keep up the good work..

It was a very easy process, no pressure sales pitch.

Our sales guy was Boden, and he was courteous, professional and informative on the options we had with what we were looking for. He was also efficient in processing our paperwork. His shift was ending and he handed us off to a coworker, he made sure he introduced us, informed him what we were buying and where we were in the process, this was impressive. I have purchased a Honda from this dealership in the past, as well as my dad, and we have never been disappointed. I would definitely recommend AutoNation Honda of Renton, WA if you are in the market for a New Honda. I would buy from here again! Always a pleasure doing business with the sales team! Regards Robert

Great experience. Would recommend to anyone

I have been coming there for almost 10 years now for service for my both Honda vans. Been really happy until last two services I had. Bad experience. You come for one thing and then they mess up other. You have to come back and forth. They are not customer service oriented like they used to be. Now it's all big corporation. They messed up my car twice now. Also they damage the side of my car during service or car wash. Now they are telling me to come back. Not happening. They have messed up the vehicle since I refuse for the appraisal and not wanting to trade. Nothing gets to done to help customer here.

Great experience at AutoNation Honda Renton! Second time purchasing a car here and they are always really helpful and honest. Srey and Ossman were also really awesome in helping me with my new purchase!! Wouldn't mind coming here again in the future!

We bought a Honda CR-V EX 2016 at AutoNation Hona Renton, dealer isvery nice. We are really very interesting while on ride this new car.

We bought a Honda CR-V EX 2016 at AutoNation Honda Renton, dealer is very nice. We are very interesting while on ride this car.

Had great service and found a great car. Boden B was very helpful and knowledgeable about the car I was looking at. Was very patient with all the questions I had for him. Thanks guys I'll be back to purchase another vehicle from you guys down the road.

I don't see my earlier post - here goes again. I used Edmunds,com - received a call from the Internet Sales person. I made an appointment to test drive a 2016 Honda Accord. I really liked the car and went in to work out the details. The price we agreed on was $25,718 - good price, right? Not so, after all extras and taxes - $30,218. She added $599 for a tracking device(she implied that it was a required feature). I asked if she could remove it. 1. She said it built into the car but she'd see if she could have it not be turned on. 2. I was told I would get a portion of the taxes refunded (Were the knowingly overcharging?) 3. I mentioned that I wanted the windows tinted but I could have it done myself. She spoke with her manager- I assume, to have the $599 for tracking removed, but then added charges for window tinting. She said they guarantee their tinting and she didn't want be to be bothered with an inadequate job done elsewhere. 4. I have excellent credit and asked the interest rate they were asking. I never received an answer. Instead I was asked what did I want my payments to look like? I was polite despite this rip off attempt.I left telling her I would call her if I changed my mind. I thought these practices had been outlawed.

Nice and haggle free

The dealership stayed open until we left with the new Honda Pilot EXL at 10pm on a weeknight!

The salesman in the dealership is very nice and helpful.

I am very satisfied with my recent purchase from Honda Renton. I was shopping for a used vehicle <10k. I found one at this dealership and contacted them by email. The customer service was awesome through the whole buying process. They repaired what was necessary in the car, I even got a tank full of gas in the end. Overall a very good experience. I was assisted by James Salinas and would gladly recommend him to anyone.

Rafael Vazquez helped us secure our desired vehicle quickly and stress free.

Smooth transaction and people are nice and courteous.

Transaction was smooth. Sales and finance guys were nice and courteous.

Convenient and easy service center

The sales team and the overall environment was such a great experience!!!

Great customer service by Pablo

Autonation Honda Renton were instrumental in helping us locate a new car. Once we had narrowed down a vehicle type, they were responsive in helping us locate a particular vehicle as well as getting it at a desirable price. Ramon was courteous and professional, and walked us through the first-time car buying process without any pushiness often seen at dealers. Very pleasant experience.

Brought my car in for an oil change and they kindly squeezed me in, treated me courteously and made my day!

Great place , friendly people , made buying my first financed car a good experience. Bought a 2016 Accord Sport with Honda sensing. James Salinas helped me get exactly what I wanted.

It was very interesting to buy a car in Auto Nation Honda.

When I was looking for a car, I visited multiple dealerships in the area. And, I can confidently say that AutoNation-Renton is the best of all, which is because of the quality of service their Sales team provide. Thank you Pawan and Ramon for making the buying process so smooth and awesome. People, please lookout for these guys whenever you're at AutoNation-Renton. Thanks again!

When I was looking for a car, I visited multiple dealerships in the area. And, I can confidently say that AutoNation-Renton is the best of all, which is because of the quality of service their Sales team provide. Thank you Pawan and Ramon for making the buying process so smooth and awesome. People, please lookout for these guys whenever you're at AutoNation-Renton. Thanks again!

Getting a brand new Civic to lease at this dealership was painless.

I am very happy with my decision to buy car with AutoNation Honda. Ossman Jibril- sale consultant, was very professional, straight forward and patient. He was very detailed and knowledgeable, answered all my questions and followed up with me after my purchase. I stopped by AutoNation Honda after very poor experience with other local Honda dealership. Ossman treated me right away in respectful and polite way and gave me good deal without cheap bargaining and " teeth pulling ". Then, when I was ready to purchase car a few days later, he stayed after his work hours to make sure everything went smooth and quick. Highly recommend this dealership! Thank you very much for making my car buing experience positive and exciting process!!!

Very easy, seamless service. I would recommend automation & especially Michael Habtemariam & Benjamin Graves.

The car we wanted at a great price! Helpful staff, clean facilities, great selection.

Timothy Collins service advisor is very professional.

Great customer service! First time buyer, I was a little nervous but Saif and Ben made it comfortable for me. I am glad I chose AutoNation Honda Renton to buy a car.

The # 1

I just purchased a 2016 Honda CR V EX through Renton Honda 3 days ago and I had a really good experience and excellent customer service since I arrived to AutoNation Honda. All of the AutoNation Honda employees that helped me from the sales man, James Salinas, to the credit manager, Paolo, made my experience quick and easy. All employee’s approach professional approach, good people, and no hassle. Addisu

I just purchased a 2016 Honda CRV EX through Renton Honda 3 days ago and I had a really good experience and excellent customer service since I arrived to AutoNation Honda. All of the AutoNation Honda employees that helped me from the sales man, James Salinas, to the credit manager, Paolo, made my experience quick and easy. All employee?s approach professional approach, good people, and no hassle.

We traveled 250 miles to purchase a Honda Accord EX-L. We communicated via email and were happily welcomed when we arrived. Best car buying experience ever!! Ossman Jibril did an awesome job in introducing us to our very first ever Honda. He was very thorough when going over the features of the vehicle. We are very happy with our purchase and don't regret our decision to choose AutoNation Honda. We recommend to all our friends with their next vehicle purchase.

Gracias a Omar I a Pablo por su buen servicio.

Excellent customer service , number one facility, easy to work. Can't ask for more. We wish them good wish , my wife is very happy with her new car.

They helped me in tyre fixing !! :-D

Our salesman Dwayne was wonderful, he was very kind and helped us get a great deal he stayed late and still happily showed us all the features of our car with out rushing us, we will be back next time when we need another car.

Rude and Arrogant staff Week ago me and my friend went there to shop around. Salesman (Kumar) was very friendly person. We made a deal with him and ended up buy a 2016 accord. After a couple days I went with my other friend to buy CR-V. But unfortunately that time previous salesman wasn’t there. So we thought to come back later but another salesman (Saif Alsultan) come forward and assured us that he going to give us a good deal. But he was super arrogant and rude. We told him that we are returning customers and try to buy another car. But he was talking us like we are stupid and he is the most intelligent person in whole word. He misbehaves us three times during the negotiation. At the end, I calculated some figures in my phone’s calculator and showed him but he said” I have better calculator than your so I don’t want to see your phone. You don’t understand my logic so if you want you can leave”. these are exact words by him. DAMM, is this a language of a professional salesman? Think Again. WOW!!! what a reward I got from them as a returning customer??AutoNation Honda in Renton is a big company so they must think about their staff’s attitude and customer’s values, especially when you know that customer already bought a car from you a week ago. By doing this we didn’t loose a good dealership but you guys definitely loose a good customer and your business because today we got 2016 CR-V from Bellevue Dealership. I am totally impress with Bellevue Honda's service and their staff (Robert). I will give 10 out of 10 to Bellevue and wont go ever to AutoNation Honda Renton and wont recommend anyone. Thanks

We had to the best experience at Renton Honda. Upon getting down there from Seattle, Saif came out to help us look at some Honda CR-V. We appreciated his patience and drove home in a beautiful CR-V. The best way is look on their website for all they have at their location and call Saif to schedule a test drive. Their facility is beautiful, large, and comfortable.

I have been in this Honda dealer in Renton for 4 times for 4 different cars. 3 new cars and 1 used car, It's all about great services and good prices... Will come back in future !

Very nice experience and quite reasonable price

We had actually planned to buy a Ford Transit or other taller van for van camping, which is so popular now. After visiting many websites and about 7 lots, we ended up buying the Honda Pilot AWD. We have a lot of confidence in the Honda brand - we've owned four - but also really appreciated the buying experience we had at AutoNation Honda Renton. Kudo's for: Professionalism: the customer service attitude, training and work ethic of all staff is excellent. The general manager is very friendly and supports the sales staff. Knowledge: Our salesperson (Nhat Nguyen) could talk about any car in the showroom in detail and also had hands-on practical knowledge of the cars, such as how to remove seats (out-boom!). His knowledge of which vehicles were on the lot and their individual add-on features, price, etc. was encyclopedic. This is a high-energy person who does not waste your time! Very nice too. We never felt pressured to make a hasty purchase. Inventory: Autonation Honda in Renton is an extra-large showroom and lot, and is exceptionally clean and well laid out. Buying there is a pleasant experience. Car service: Genuine Honda parts and labor are expensive. Sometimes cost is negotiable and sometimes not. We added on a trailer hitch at a very competitive price and with the same 3-year warranty which covers our new SUV.

I just purchased a 2015 accord sport through Renton Honda a couple of weeks ago and I had a great experience. I wasn't bombarded by sales people while looking through there huge selection of new and used vehicles, like most other dealerships. They made it a very smooth and easy transaction from start to finish. I would highly recommend this dealership to other people who are interested in a new car. First off, Hondas are already great, dependable cars, and then there's the added bonus of awesome customer service!

Thoroughly prepared and knowledgable salesperson (Nhat Nguyen), exceptionally clean, professional, well laid out and xlarge showroom/lot. General manager helpful with good support of salesperson. Very happy. Will need to replace another car in a year or so and will definitely start here.

These guys were great. We worked out a price via phone/email on a Honda Fit for my daughter and we came in and there was no BS or changes. They got us through the process quickly. I would definitely buy from these guys again.

They were very proactive and offered competitive price voluntarily and provide me with excellent service with very clear, straight forward and friendly approach. Ossman is truly committed, first class sales person and has been helping me a lot.

This autodealer makes it easy to pick the car you like and purchase it with their highly professional approach, good people, and no hassle. We enjoyed working with Jibril Ossman very much. Very helpful and pleasant.

I'd been boring my friends for 5 years saying I was going to buy a new car but never got up the nerve. My old CR-V was in for maintenance at Autonation in Renton so I took a stroll around the new models and I felt comfortable with the friendly staff. That was the hump I got over and made my new CR-V purchase the following week.

I went around to 3 different dealers to find the car that I wanted and none of them had it in stock. However, AutoNation Honda put me on hold and within a couple minutes was able to locate the car that I wanted and got it sent to their dealership. I had Ossman Jibril helping and he was wonderful. Very accommodating and made the process very easy and pain free. Even gave us a generous pricing on a trade-in vehicle. He was definitely there to help ME. I would definitely recommend this dealership to a friend!

I went around to multiple Honda dealers to find the car that I wanted, and this one was able to get me my first choice! I had Ossman Jibril helping me and he was great. Made the whole process very easy for me and was really there to help ME. I would definitely recommend this dealership to others!

At 60 years of age I finally had a good experience at a Dealership. Everything went smooth, no hassles and no buyers remorse. I was treated very well, and with respect, by Ossman, my Salesman and Lori, the Business/Finance rep. I definitely recommend...

I love the Honda Accord and I always would buy the new one

This was my first experience with purchasing a new car. Everyone that I communicated with and was in contact with were very helpful and have me a great first experience. They weren't too pushy and understood that the first time I was there it was only to look at cars and then I can back to purchase one. I really had a great experience with AutoNation Renton Honda.

Excellent service and nice new dealership ...

This was my first experience with purchasing a new car. Everyone that I communicated with and was in contact with were very helpful and have me a great first experience. They weren't too pushy and understood that the first time I was there it was only to look at cars and then I can back to purchase one. I really had a great experience with AutoNation Renton Honda.

Ossman was great.

Great service. personable I was blessed to have a wonderful sales person KUDOS to Naht

Very helpful team at Honda Renton. Great experience buying a car there!

Pablo Orejuela was an incredible help to me during my experience buying my first car. He exceeded all of my expectations, answering my questions at every step, often before I could even ask! He was meticulous in both his description of the car and in how he laid out the purchasing process, and was cordial and patient with me throughout. I could not have been more impressed. Not only did he help me find a payment plan that fit my budget, he made me feel like he wanted to help me get the best possible deal set up. That genuine customer service made what could have been a nightmarish experience into one of the best days I've ever had. He even whipped up an awesome cappuccino while we were waiting for the paperwork to finalize. Hats off to you sir-I hope the rest of the car salespeople in this world take the same approach that you have.

My experience was outstanding! Phong (Ken) went above and beyond my expectations in customer service. I am very happy with my experience with Renton Honda and I am enjoying my new Accord!

We purchased a 2016 Accord EX and we are very happy with our experience at Renton Honda. This was the 3rd dealership we had visited and by far the most professional. Wished we had made it our first stop. Can't say enough about being provided good customer services...

Great experience at AutoNation! We went in with my 2013 Civic to see what they could offer as my lease was coming due. They were able to get me into a new 2016 Civic for even less, which was amazing. Michael was knowledgeable and efficient, no pressure at all. Dealership is very clean and inviting, everyone is friendly. We highly recommend them!

Attempted to sell us a $26,000 car for $32,000. Severely low-balled trade-in value, as well. Negotiations during car purchasing are standard, but the "options" AutoNation tried to sell us with this car bordered on the car sales techniques of the 70s and 80s. Very outdated business model, and there's no shortage of Honda dealers in the region who behave in a more modern, transparent, and honest manner. Try one of them, first.

It was an excellent service. Very helpful and attended to all my questions. All the stuff are very friendly! I am satisfied with my purchase.

Just got a car from them. Overall experience is really great. Got to test drive a showroom car that had been sitting in the building for a long time. Some technical problems, but the technician able to fixed everything when delivered to the customer. The sales, Saif, is very supportive. Really recommend to check this place out.

Bought a new Honda Pilot Elite 2016, great staff, super friendly, clean facility but didn't get any discount despite trying which was a little bit disappointing (apparently there is high demand for it) but i went with the deal since i needed a bigger car for my family. Would recommend the place to anyone.

It was great. Awesome car for a great price. Highly recommended.

Muy buen servicio le e comprado dos carro buen servicio gracias Pablo

I got a Civic 2016 EX-L from Autonation Honda Renton last week, It is a really nice car I am very satisfied with it. Especially, Nhat Nguyen is the one who help me. He is extremely nice and informed. He made everything as much simple as he could to save my time. Highly recommended him and the dealership to others.

UPDATE (original review below): We went in on Saturday to the dealership and spoke to a representative who was very nice and helpful. He put in a work order for the next available (which he expected to be on Monday), but was actually able to get us set up with a loaner while we waited that day. I was impressed with the in-person customer service. (Original review) Terrible customer service. We have called in 3 times in the last two weeks to try to get a loaner vehicle until our recalled vehicle can be fixed. I understand that they are busy with a lot of these requests, but we have spent over an hour listening to the phone ring. When we did actually get through to somebody, it was only to be assured that we would receive a call back, which we are yet to receive. I think we got on a list, but I was also assured we would receive an update two days ago and my wife was assured she would receive a call back today after getting punted around for 20 minutes. If you can't help us, at least help connect us with somebody who can. We have a 3 month old child and we need to get this resolved!

Easy, simple and well worth it. I will enjoy my vehicle for the years to come.

Came to Renton Honda with high expectations and they more than lived up to their reputation! Paolo was very warm and welcoming and did what more salesmen out there should do....LISTEN TO THEIR CUSTOMERS. He wanted to know exactly what I was looking for and what I was comfortable with spending. We have always been a Honda family. After moving to Washington from the east coast, we needed to find a dealership out here that we could get into a long-term relationship with. Mission accomplished! Paolo and Carlos worked diligently to earn our business and got us exactly what we were looking for at a mutually beneficial price point. Stan in finance helped seal the deal with the Honda Care coverage we needed. Long story short, we couldn't be happier with our new car and I would 100% recommend friends/family/colleagues to buy their next car at Renton Honda! ***UPDATE 4/18/16**** Went back to Renton Honda (now Autonation) to upgrade to larger vehicle. Ossman was extremely knowledgeable and took his time to explain all new features on 2016 Odyssey. Went in 75% sure I was going to buy, but Ossman made it easy for me to be 100% sure. Negotiation was great, we worked together to come to a price point that we were both comfortable with. I bought a car here <2 years ago and knew I had to go back for their exceptional service even though I live almost 30 miles away. I would recommend this dealer to friends, family and strangers alike!

Went back to Renton Honda (now Autonation) to upgrade to larger vehicle. Ossman was extremely knowledgeable and took his time to explain all new features on 2016 Odyssey. Went in 75% sure I was going to buy, but Ossman made it easy for me to be 100% sure. Negotiation was great, we worked together to come to a price point that we were both comfortable with. I bought a car here <2 years ago and knew I had to go back for their exceptional service even though I live almost 30 miles away. I would recommend this dealer to friends, family and strangers alike!

It was a good experience , I would definitely recommend this dealer to my friend for future purchase

Ossman Jibril was very polite, professional and made us feel valued as a customer. If we want to trade our Honda in for a newer model we will definitely return. Thanks! Jim and Jayne Officer

Thank you Susan (Blue team service advisor) for helping me. I had an appointment at 1:30 but I was unable to make it sharp at 1:30 as I was at the hospital nearby. I called around 12:40 letting the team know about me running a little late and if that was okay but the person who was on the phone (forgot the name) was not really helping and instead just before transferring my call to service advisor she had laughed *at me*...I told this situation to Susan after I arrived at the dealer around 1:50 and she immediately took care of the situation with an apology. Thank you again Susan, honda needs people like you!

We went to Autonation because it was close to home and we stayed because we felt welcome there. The service was great and we came to a great deal, took a beautiful car home; a Honda Civic 2016. We bought it in black with leather seats and all the best technology. The car is luxurious and sporty at the same time. We were very pleased with what we came home with. I don't have much patience in general but the people there did and they treated us with a lot of respect a courtesy. I hadn't bought a new car in a while. The last time was was almost 10 years ago and it was with Chevrolet. All our other cars are Chevys actually, we've had a couple used Hondas and they have been reliable. We knew Honda was a great company and their cars run very well and were great on gas which is important. We were helped by a very friendly person named James Salinas. I have to give a shout out to him because if it had been someone else I don't know if I would have stayed. As I said I don't have much patience and sometimes I may anger people because I can be tough to deal with when it comes to big deals like this. I'd like to hope that if I ever buy a Honda again that James is still there. If I don't buy a Honda I'd hope every salesman is like James.

Pablo was very knowledgeable about the car we purchased. He was also very patient in giving us all car details. :)

Es un buen lugar para comprar un auto como hispano lo recomiendo

We went in to buy a car we found on their website. We knew the one we wanted and hashed our pricing and financing before stepping foot in the showroom. It was a seamless transition but plan to spend a bit more time than you think there getting through the process. We were unaware that we would have to make a trip to our credit union with our sales to get the check that day in order to take the car home but if you are financing with the dealer this would not be an issue. Leo Lim is fantastic:)!

I had the only great car buying experience here! Nate Nguyen was so sweet and funny. He spent hours trying everything he could to find a car we could afford with nothing to trade in and nothe a lot of budget. I love my new car and all the staff at Autonation were helpful and really, really worked hard to make sure we were comfortable, happy, and everything was good. We are coming back here when my husband needs a new car!

I came into the dealership just to look around for a certain car. The sales staff work well and answered all my questions I had. When it is time for a new car for myself (many many years from now) I will come back to the dealership.

Quite good service

To whom it may concern, Last year I went to Renton Honda for recall Honda Airbag. After Renton Honda install the new Airbag in my Honda CRV,before My Honda CRV Cruise control was working. After a few month later my wife told me my car Cruise Control didn't work, so I went to Renton Honda Autonation service adviser told me they don't take responsibility for my Cruise Control problem. Ask me paid for repair (estimate price). I am very disappointed for Renton Honda service. I left the phone detail message to Mr.Pete (Service Dept Manager) 2 times morning and evening on Mar/26/2016. He didn't call me back. I didn't believe it. What is the Renton Honda really care about customer service?

I purchased a 2013 Honda Civic LX, the employees were very friendly and professional and i belive we got a great deal. Thanks Autonation!

I have purchased many new and used cars over the years and have never had a reason to purchase another vehicle from the same dealership. My purchasing experience was great at Autonation Honda Renton and my sales associate, Nate Nguyen, was fantastic to work with. I did not feel pressured into buying any particular vehicle, but he wanted to make sure that I left with a vehicle that I was totally happy with. I would highly recommend purchasing your next vehicle at this dealership and to see Nate Nguyen to discuss which vehicle would best suit your needs.

I bought a used Mazda3 AutoNation Honda and had a great experience. Duane helped me and provided excellent service and got a great deal.

Excellent service from beginning to end. The salesman was super helpful with everything that I needed to know about the car.

Sales man Nhat Nguyen his knowledge , friendly, excellence customers service highly recommended

Experienced sales and finance staff. Beautiful huge new showroom. Easy and fair purchasing process. Would highly recommend this dealership.

I am surprised at so many good reviews this place has gotten. My experience was completely negative. I took an appointment before going there and clearly told them over phone what I am looking for. When my wife and I got there, we were assigned a salesman named Rafael to work with us. Rafael took us to an empty desk, asked us what we are looking for and then he left saying he will be back in few mins. Guess what... he never returned and nor did someone else. About 5 mins later, my wife looked back and saw Rafael sitting in a different cubicle with a different customer. We waited for about 10+ mins and then we got up and started walking around in the showroom to look at cars hoping he would notice us. He passed by us about 2 times and nothing. Not even a word like we were invisible. Approx 15 mins later, a salesman saw us walking around in showroom and came to ask us if we needed help and I told him that I am still waiting for Rafael. Honestly I should have left at this point. This was a good enough sign that these people don't deserve my business. Then another salesman showed up and told us that he will work with us and Rafael's appointment showed up. I was surprised to hear that since I myself had an appointment. Anyways, this salesman took us for a test drive and when we came back, he was very insistent on we buy the car just then. I told him that I haven't really made up my mind yet, so I am not going to and need time to think it over. He asked me what am I confused about and gave me a piece of sheet to write pros and cons of two cars I was actually considering :-). He was like ..just write it and then he left. When he didn't show up for next 5 mins, my wife and I got up to leave and just then a third sales person showed up for his sales pitch. They seem to have this intricate system of selling car I think. When one person doesn't succeed, another one shows up with new tricks up their sleeve. I went to 3 other dealers in Bellevue, Kirkland and Redmond area as well and no one...I mean no one behaved like this. People at other dealerships were courteous and patient and that's why one of them got my business.

We had a great experience ! It was a quick and easy process, the staff was very helpful and informative.

STOP! Avoid going to this dealership, the Bellevue Honda dealership is far better. I had a very bitter experience with the people at this dealership including the General Manager, Finance Manager, and especially the Sales Manager and Salesman (Saif in our case). They make false advertising regarding trade-in value and interest rate. Do NOT find it surprising if you receive call after few days of buying a car and/or closing the deal regarding a big hike in your interest rate regardless of the condition of your credit. They won't even call you when your license plates arrive. Their behavior and attitude radically changes after selling the car and was also very disappointing. You can't return or do anything about it except writing a review :)

I normally hate dealerships. Martin meshed well with my no-bs approach and they leased me a new EX-T which is crazy nice for a Civic. Happy with the dealership and and it's employees.

I recently leased a 2016 Civic LX. The employees that I dealt with were very patient and informative. They helped me get the best deal possible and explained everything along the way. It was a team effort to get a deal that would work for my budget and they made it happen.

2012 civic is wonderful, price was a little high.

It was an enjoyable experience at Renton Honda, I highly recommend Nate Nhat Nguyen. I walked out with a wonderful car and a feeling that I got a good deal. I was so lucky to work with him. he is very knowledgeable, educational, trustworthy, and he was very very attentive and spent a lot of time with me answering my questions, taking test drives and letting me make a decision under no pressure. Walked me through the process, explained things well ( before and after the sale), did an excellent job helping me get the car I wanted for the right fair price. Above and beyond customer service, thank you very much for your great customer service, NATE !

Will not recommend to anyone. they sold me a 2011 accord which had an accident by clearing the history. i only know after 6 months when i refinance the loan.

I'm a long time Honda owner so, honestly, I'm an easy sale. It's clear that customer service is a priority for AutoNation Honda Renton. They were great!

Excellent customer service from JC. The entire purchase experience has been pleasant.

i was skeptical at first coz it was my first time buying a new/used car. but they were very helpful and was offered a lower apr.

Awesome experience. No pressure, great folks to work with. No reason to shop anywhere else !!

They got the best people to help you get a car, thank you Saif & James for all the help..

If you want to feel belittled, called a liar and tricked into their sleazy games, COME HERE! what better way to feel devalued by your local car salesmen?! This place is a joke. They slap on "manager" to everyone's name but they don't give you the highest customer service they say they do. Had an issue with a finance "manager",Carlos and was escalated to the the "GM" Keith left me a message stating how "sorry" he was about my experience in his store. And how he'd like to touch base with me because he's "personally" working on my complaint. I call this guy thinking MAYBE for the first time ever, I'd get some REAL service. NOPE! He called me basically to slander me over the phone saying I had missed several payments on my vehicle, my credit had already been messed up before I came into the store, etc. Hahaha! Funny guy... He must not know that nowadays you can check your own credit. Oh and BTW, KEITH, upon buying a vehicle, HONDAS STAFF gave me copy of my credit report as they should when any entity pulls a consumers credit. And it was NOT low at all! This guy... Really?! Oh and here's the kicker... Since I left a 1 star post on yelp he had the audacity to tell me, "Since I personally worked on your case and researched your account (mind you, he didn't tell me anything that I had already confirmed with Honda Financial CS, actually, he blamed a lot of the information he gave me, on them) and IF you would like me to continue to assist you, I'd appreciate it if you'd take down your post on yelp." He refused to help me if I didnt take down my post first. Shouldn't you be of service to me before i give you good feedback? Its like buying a car... I cant take it home for a month and pay you later, right?! Same concept. What are you, Keith?! A general Manager like you "say" or a Yelp coordinator for your store?! Hahahaha!! This is laughable! These guys are a joke! Why is it that "helping" your customer is all of a sudden a burden? You SHOULD help your customers! Its your JOB! **oh and one more piece: Carlos was the same guy who assisted me with my previous car in 2013. He said I was getting into a "good deal". I came in Dec. 2015 and guess what he says to me? "This is a REALLY bad deal." Just a taste of how "customer service" is portrayed here and what type of "sale" they get you into. If you're a decent person, take your money elsewhere. Be smart. Stay far away from this place! Oh and before y'all go and auto-reply to this, whoever this McKenzie character is; get your facts right before contacting me. Your business is not to be trusted, slandering customers in their stores and over the phone. That's obviously how you do business and fortunately, I know a lot of people around Renton/Seattle that know of my story and will NOT be visiting your store.

Had a great experience, Pablo was the best, great service. Very happy with our purchase and how easy the whole process was!

Unlike the other reviewers on this site, I had a negative experience at Autonation Renton Honda. The difference may be attributable to the fact that I was looking for a used car and most of the reviews on this site are from people who bought new cars; or, perhaps they just hit a desperate patch. Either way, I was not treated well. I went to Renton Honda to test drive a 2013 CRV that was advertised online. I liked the car and offered them $1,000 less than the online price (which had come down several times, as the car had been on the market for a while). After some back and forth involving both the sales associate and the sales manager, they finally understood that I was not there to negotiate, even though I had made it clear from the beginning that it was a take-it-or-leave-it offer. When they agreed to the price, I let them know that I was pressed for time and that I just wanted to make a down payment, sign a purchase agreement, and finish all the paperwork involved in the transaction the next day. They said that they understood and directed me to the finance area, leading me to believe that the the finance manager would get me the purchase agreement and take my down payment. After about 15 minutes, the sales manager called me into his office and started going through the full set of documents very quickly, keeping up a constant stream of friendly chit chat. I indicated again that I needed to be somewhere soon, but he just offered to let me use his phone and kept going through the documents. To speed things along, I agreed to do the financing through the dealership, as the finance manager assured me that, with my credit rating, I would get a good rate. To make a long story short, they pushed through the full set of documents, I missed my appointment, and the interest rate they gave me to finance the car was a full point higher than I would have gotten anywhere else. The last bit of unpleasantness occurred the next day, when I went to pick up the car. I met the finance manager, who had someone bring the car up, and then he told me to wait while he found the original sales associate I had dealt with so he could fill the gas tank ("Because we always fill the tank for Certified Pre-owned Cars"). Ten minutes later the sales associate arrived, and he seemed irritated at having to deal with us, as he was working with another customer. When I told him that we were waiting for the tank to be filled, he looked in at gas gauge and said that the tank was almost half full, which was good for a used car, and then he walked away. We were left on our own to get in the car a drive away.

Unlike many of the reviewers on this site, I had a negative experience at Autonation Renton Honda. The difference may be attributable to the fact that I was looking for a used car and most of the reviews on this site are from people who bought new cars; or, perhaps they just hit a desperate patch. Either way, I was not treated well. I went to Renton Honda to test drive a 2013 CRV that was advertised online. I liked the car and offered them $1,000 less than the online price (which had come down several times, as the car had been on the market for a while). After some back and forth involving both the sales associate and the sales manager, they finally understood that I was not there to negotiate, even though I had made it clear from the beginning that it was a take-it-or-leave-it offer. When they agreed to the price, I let them know that I was pressed for time and that I just wanted to make a down payment, sign a purchase agreement, and finish all the paperwork involved in the transaction the next day. They said that they understood and directed me to the finance area, leading me to believe that the the finance manager would get me the purchase agreement and take my down payment. After about 15 minutes, the sales manager called me into his office and started going through the full set of documents very quickly, keeping up a constant stream of friendly chit chat. I indicated again that I needed to be somewhere soon, but he just offered to let me use his phone and kept going through the documents. To speed things along, I agreed to do the financing through the dealership, as the finance manager assured me that, with my credit rating, I would get a good rate. To make a long story short, they pushed through the full set of documents, I missed my appointment, and the interest rate they gave me to finance the car was a full point higher than I would have gotten anywhere else. The last bit of unpleasantness occurred the next day, when I went to pick up the car. I met the finance manager, who had someone bring the car up, and then he told me to wait while he found the original sales associate I had dealt with so he could fill the gas tank ("Because we always fill the tank for Certified Pre-owned Cars"). Ten minutes later the sales associate arrived, and he seemed irritated at having to deal with us, as he was working with another customer. When I told him that we were waiting for the tank to be filled, he looked in at gas gauge and said that the tank was almost half full, which was good for a used car, and then he walked away. We were left on our own to get in the car a drive away.

Duane the salesperson and my first contact in buying my new car was terrific. On Dec.12, 2016, I stopped by the Nation HONDA in Renton to check out cars. As soon as I walked in, this beautiful 2011 HONDA CV-R caught my attention. I read the description on top of the roof and the 100,000-mile or three years warranty really got me interested besides the affordable price to me. I walked to see if I can see a sales person to inquire about it. There was this big glass window at the sales office and I saw two people talking but did not look at the direction where I was standing at. Luckily, Duane quickly walked out from the same office and asked me if I needed help. That's all it took. The next thing I knew was, I found myself making a deal and signed the paperwork to be processed. Duane was very helpful, courteous and polite. It made my day to start at something good. I bought the 2011 HOND CR-V. Thanks to Duane's friendly smile. I would had walked quickly if not of him and went somewhere else.

My husband and I had the best experience at AutoNation. We did not think we could ever get into a nice, new vehicle, but they made it happen. We submitted all our info, they found us a car, got us approved and we picked up the van a few days later. The customer service from start to finish was incredible. We will never go anywhere else from now on to purchase a vehicle. Thank you all for a fabulous experience. I would recommend you to all my friends and family looking for a vehicle.

Brian, JC, and the whole crew were great at accommodating everything I needed. I got friendly service and a great price for my car. I would definitely buy here again and recommend others to do the same!

Very happy with having our Honda Pilot serviced at Renton Honda Service Center. Bill Ackerman was very friendly and informative with the work needed. I did alot of research and dreaded taking my car anywhere for the timing belt service pkg. They loaned us a beautiful car for the evening and completed the work in a timely mannor. Have not purchased a car there but next time we are in need I will definitely start there. Thank you Bill for a job well done.

Friendly and helpful staff. They even followed me to rental car place so I didn't have to drive back. Process of buying was quick and easy. Great service

I bought a new CRV 2015. The agent is very helpful and patient with us. At first, I only want to look over new cars when I stopped by for oil change. But after I talk with the agent who showed me new cars and help me to choose which car suitable for me. I feel happy and make a decision to buy right away.

We just bought a 2016 Honda CRV LX, and the customer service, was the best we have ever experienced in buying a new car. Loved the clean, huge showroom where you could look at cars without the rain on your head. Special thanks to Lisa Stamnes, Nhat Phan, and Lori in the finance dept. for all your help in putting us in a car that we are loving!!

Buying our new Honda CRV LX was the best experience we have ever had in dealing with a car purchase. The people at Honda AutoNation, were courteous and very helpful. The quickness of getting the paperwork done, and getting our new car was impressive. We will highly recommend this dealership to our friends. A special Thanks to Lisa for all her help.

Their customer service is great, patient & very helpful..

Our recent experience at AutoNation Honda Renton was far and away one of the best auto buying experiences we have ever had. The highlight for us was the lack of the back and forth price haggling that often goes with buying a car. Brian Reder (Sales Manager) ,Will Sandoval (Finance Department), and our Product Specialist Nate Nguyen were all outstanding to work with and we would highly recommend this dealership to others and will consider them again when we need to purchase a vehicle.

It was a nice experience at Renton Honda when we first greeted by JC one of the sales person. He asked what we are looking for in a car. We said we would like to see the 2016 Honda Pilot. JC showed us at their maintenace shop to look for the 2016 Honda Pilot Model. The one that he showed US was not our type. He said there's more coming on the coming weeks. He suggested if we want to see the 2014 Honda Pilot Touring at display room. He describe and showed to us the different features of the Touring. We feel like this is the one that we like to buy because of the reason that almost the same price of the 2016 Honda Pilot w/o the Navigaton, DVD player and etc. So we thought of maybe to to buy the 2014 Honda Pilot Touring. JC introduced to us to James Salinas a very nice gentleman, impressive sales person of Renton Honda. We were very comfortable talking to him because he's a Filipino and talking on Tagalog. James asked us if we really like the 2014 Honda Pilot Touring. We said we considering buying it. With our conversation with James and with his convincing skills as a sales person we desided to buy the car.. To sum up it was a great experience talking to all the people that we met on the process of buying the car at Renton Honda is awesome. We recomend this dealership, this is a 5 star. Thank you JC and James Salinas and to Miguel for the great experience of getting our new car at Auto Nation Renton Honda. You guys Rocked!

Awesome people and services

I got my new Honda CRV from AutoNation. I have been looking for a new CRV for quite some time and have been doing a lot of research. I got best service and deal from AutoNation. They do not push you to buy the car. Instead wait patiently and give you ample time to decide. Ossman Jibril is the person who helped me close the deal. Thanks Ossman. Josh from Finance is very helpful. Thank you AutoNation.