I had a great experience! 10/10. Omar was very informative and friendly. I definitely will recommended AN Honda Renton and Omar to anyone looking to purchase a Honda.

Brought my car in for routine maintenance and bulb change, I was helped by Eric Brown, one of their service advisor, he was great! He went over what I needed done, and actually told me other things that I had checked off weren't necessary when I initially booked my appt online. After my car was taken in, I was in the waiting room, Eric came out halfway through to let me know the progress and that it should be done shortly. Overall, I had a great experience. I've never had any issues with this dealership, and highly recommended them for all your Honda needs.

If I didn't get the phone run around to make my appointment, this would be 5 stars.

My car was purchased here in April 2016. I have had it in for routine service 4 times since then. On 2 of those occasions my service advisor never told me my car was ready despite knowing I was waiting. This time I thought my luck improved -- car checked out great and I was told promptly. Three days later car won't start. I call service at least 5 times -- no one ever called back between 10:15am and 6pm. Honda Roadside Assistance/AAA got it started, says the battery was dead and should be fine. Two hours later it's dead again. Nothing had been left on, battery was in great shape Monday. Now being towed to dealership. I have no faith in this Service Department to offer any actual service. Once this problem is (hopefully) fixed I won't be coming back.

I had a great experience purchasing my 2016 Honda CRV. I got to work with Paul Diep, who is wonderful! He was very knowledgeable, I didn’t feel pressured on anything and he did all he could do to give me a good deal. I feel very fortunate to have worked with such a great person. I feel like this whole experience was very personable. He went out and beyond. My boyfriend and I had been there for hours and he pulled out his own snacks to share with us. If your looking to purchase a new car definitely go see Paul, you will not regret it! Thank you 🙏🏽

Mindi was great and appreciated her honesty with everything... We have never owned a Honda but so glad we do now!!!!!

Got a used Camry from them a few days ago. Overall the experience was pleasant. At times the paperwork took a long time to file and I saw people waiting sometimes for a while but overall it wasn't too bad. Of course, be on your toes about the interest rate on your loan and choosing the best vehicle protection plan for you. I would go in again in the future.

Great sales service, and thanks for timothy collins 👍

Vehicle went in for transmission fluid change and they also conducted a complimentary safety check of the vehicle components in a very timely manner ahead of schedule!

This dealer is excellent, and makes me want to buy more cars. They are organized, friendly, and transparent. I worked with them on a lease deal, and found the entire experience to be pleasant (or even fun). They honor Honda's national deals and are transparent and clear when explaining any differences due to fees or local taxes, etc. Finance department was likewise quick and professional. I highly recommend this dealer if you are shopping for your next vehicle.

Tim was great! Keep up the good work and give this man a raise!

Great sales service and staff 5 stars

The only problem I had was that the TV was turned on to a Jerry Springer type show and I had my grandkids with me. I could not find anyone to change the channel and we had to move out of the room.

Simple battery warranty replacement. Was told 20 min appt. Made the appt several days in advance. Over 2 hrs later was told they didn't have the correct battery my Pilot needed. In stick but I could upgrade at a premium cost to a lifetime battery, but they couldn't honor the warrenty again because I have an affermarket cable end. They offered to replace the positive cable for several hundred dollars. In short they located the correct replacement and did so under warrenty later in he day. Seemed like every attemt was made to upsale me so the warrenty wound cost me something.

Never received a call once the service was complete due to Comcast blocking the Service Center phone number because it comes from out of state. This information came from your service rep, Shawn. If your rep knows you have this issue, then I’m guessing management also knows this call blocking issue exists. If that’s the case then why hasn’t management worked this issue? This is flat out crappy service. I wasted five hours of my day waiting for a call that never came. I had to call your service department to find out. Your service representatives should at least be verifying the contact number is not a Comcast number until you get the issue fixed.

Very polite and helpful

I had a great car shopping experience at Renton because of Kevin. He was genuine, friendly and very professional. I visited other Honda dealerships, but I liked Renton Honda the best because I didn't feel like I was pressured into making a decision right then and there. Kevin was very patient with me and my dad and was very flexible with his time when we visited on multiple occasions.

Good sales people who provide honest information.

Completely ignored us.

I had an excellent interaction with your sales consultant Tenzing. He did an amazing job delivering the price range for our needs of the vehicle that we had purchased. As well as thanks to the management teams/staffs who approve and help make this deal possible. I would rate AutoNation Honda of Renton 10/10 for their service of excellency, you guys truly do care about your customer(s) and meet their needs. Overall an amazing experience!!

Great car and buying process was more informative than high pressure

Took over 2 hours to get my oil change. I had a 10 am appointment. Didn't leave until 12:30pm. The excuse of the customer service guy was that they were 2 workers down. Had to pay for my oil change when I'm under a contract and have prepaid oil changes...Customer service guy was also rude and unprofessional. Needs to take a few training classes. Only reason I'm giving it a 2 star is because I love my car.

I brought my Honda Pilot in for a recall to be performed and while there Gledjan Vesho advised me there was a second, more critical recall that was in need of being performed. What was supposed to take 45 minutes turned into 5.5 hours. Gledjan Vesho was so friendly and courteous to my sister and I. He offered us transportation through a rental car at no cost. It only took about 20 minutes for the car to arrive. The waiting area was spacious, clean and comfortable, they had several kinds of hot drinks available, it was almost a pleasure to wait, lol. Almost! Gledjan was so efficient and knowledgeable. Thank you, sir for treating us so well! You made a difficult day much more manageable. I bought my Pilot from Renton Honda in 2012 then moved out of State for 4 years. Recently moving to Gig Harbor I’m happy I brought the repairs back to you. You treated me like I bought the Pilot from you yesterday! Happy holidays Renton Honda!

Great service at reasonable cost.

Awesome people and services Tim Collins is the best very friendly and any concerns you have there willing to answer and help.

Thank you Honda of Renton and Pablo O. for such an excellent experience, valuing our time and being straight forward with negotiation. We came to purchase a 17 CRV low trim for my father and 1 hour later ended up with top model for the low trim model price - Amazing. Thank you again and we will definitely come back for another Honda. One year later purchased 2018 Accord EX-L 2.0 beast for myself for an amazing price. Looks like we found our favorite dealership 👍👌🏻

1. Justin Abanez, the service advisor, is an expert who has a sound knowledge in his field. He was very nice to me and did an excellent job in taking care of my car. 2. Kevin Nghiem, the salesperson, who helped me choosing parts for my 2019 Honda Pilot and correcting errors on its title. He was very nice and helped me with his whole heart. I was very happy with their services.

Went in today for the 2nd time to get an oil change and tire rotation. The customer service left a lot to be desired and the amount of time it took was excessive. My real concern came with this being the 2nd time I asked for a tire rotation and it didn’t happen. I was charged the first time when it was noted on the paperwork it wasn’t done (because they didn’t have the lug lock which was in my cup holder). After having to argue with the tech they finally credited my account for the next time I came in. I came in today and the same thing was attempted. This issue compounded with the under par customer service I received solidified me not returning for a third time.

Thank you your service we got at your Service Center yesterday. We appreciate the things you have done for us. Thank you Eric for everything you helped us.

This was a recall and they were ready, efficient and finished ahead of anticipated. Great job!

Servicing was a breeze technician was knowledgeable and did not recommend services I did not need and was very friendly and professional!! Servicing was fast and the car was washed too

I take my 2006 Element in and those guys are awesome... Bill Ackerman.. explains everything thing to me and always so helpful ..today in and out he checked my fluids... I keep my car serviced by the book and this car has never let me down... thank you ...for honest and trust worthy service .

They helped me find the car I wanted and didnt ever push me to choose something I didn’t want. I was able to upgrade my car and leave with something I loved and know I can definitely afford

After putting off my device for a while, I got an appointment and service as promised the same day

Pablo was amazing and got me such an amazing deal. I left with a new car and not feeling like I was taken advantage of. This is the 2nd car I have purchased from them. Thank you Pablo..

My experience in buying a new Honda at AutoNation Renton was positive from beginning to end. Sales staff was welcoming, helpful, no pressure, informative, and their LARGE showroom with every possible Honda was comfortably on display. Even the financing part of the buying process was easy and done in a way to fully explain the exact options that were best for me.

TL;DR I wouldn't recommend buying an autonation used car. They seem to not follow their own policies. I recently bought a Chrysler 300c from here, and oh boy, I didn't know their "worry-free" didn't include the two malfunctioning knock sensors that they tried to make me pay for even though it was something that needed to be done before I bought the car. So, their manager Kurt and I worked out a deal and they paid for everything, after I hadbeen waiting for 4 hours at the dealership. Their mechanic Justine was really nice and supportive though. This star is for him. Now the other problem with my car is an electrical issue that I assume I'll have to take to a shop and pay out of pocket for as it makes the car's electricity turn off for a split second. -Adam Wright

TL;DR I wouldn't recommend buying an autonation used car. They seem to not follow their own policies. I recently bought a Chrysler 300c from here, and oh boy, I didn't know their "worry-free" didn't include the two malfunctioning knock sensors that they tried to make me pay for even though it was something that needed to be done before I bought the car. So, their manager Kurt and I worked out a deal and they paid for everything, after I hadbeen waiting for 4 hours at the dealership. Their mechanic Justine was really nice and supportive though. This star is for him. Now the other problem with my car is an electrical issue that I assume I'll have to take to a shop and pay out of pocket for as it makes the car's electricity turn off for a split second.

Great service && customer service as well

Everything went according to plan. Everyone was helpful and good at their jobs. No issues.

Very good dealership and experience associates

Bought my very own first car at AutoNation about 2 weeks ago and it still has that exciting new car smell! Mr. Paul Diep helped my mom and I throughout the process. From initiating a leisurely chat with us, demonstrating all the specs of different vehicles, and doing a few ride alongs while I test drove. We even took a week break to think about the 2018 CRV EX-L. Paul was very patient and informative. He is well trained and personable. After a week my mom and I finally messaged Paul to schedule an appointment and he saw us the same day to seal the deal. Buying a car could have been such a pain and hassle if we didn’t have Paul by our side. I definitely would recommend going to him if you are planning to buy a car! He is an honest man that will give it to you straight if you give him the same respect. Thank you, Paul for all your help! - Reezaly

We had a great experience at AutoNation Renton Honda. The facility was great and the service was even better. From our sales rep (Mindi) to David at finance, we never felt rushed and everyone we dealt with was very cordial.

Purchased a vehicle from Autonation Renton via internet sales. The full payment was wired transferred on October 1. I was told the vehicle would arrive the following week. I was told the truck would be shipped to an Autonation in my area where I would sign the paperwork and leave with my new vehicle. Days later I was told the paperwork would need to be signed before they could schedule the shipment of the vehicle. They had not prepared the paperwork to send to the local dealership. When the paperwork arrived at the local dealership almost a week later, the tax that was paid was not reflected on the bill of sale. To expedite the sale, they agreed overnight a refund for the tax and send the title. It took a few days to get the check, but the title didn’t show up. After numerous broken promises the truck showed up on October 15; over 2 weeks after the payment was sent. The truck was dirty with mud up the side from being driven, one key was not programmed and would not start the vehicle. The key fobs were not programmed either. The 2 rear tires are more than 5 years old which is a safety hazard. The title did not come with the truck and there was not a temporary permit to drive the vehicle. I called multiple times, but no answer or returned call so I used a different cell phone and the picked up on the first ring. I expressed my concerns, but they were unwilling to help. The GM from the local dealership was able to get the temporary driving permit, but Autonation Renton was dismissed by concerns with the keys and tires.

Everyone here at AutoNation of Honda is great in all departments! Customer service is always 100%. I especially want to thank Justin Ibanez in the service department. Justin is the best and I couldn’t thank him enough for his help. He made sure to take of me and my vehicle during a situation. You don’t find many people anymore like him who are kind, respectful, and most of all professional. Thank you Justin and Honda for keeping me a happy customer!

Tim Collins went over and above to help. I cannot praise his devotion and professionalism highly enough. A one in a million. Thank you!

Worst car buying experience. I presented an offer based on cargurus and the floor manager came over said the offer was an "insult" and sounded very agitated. Then the other manager came over and explained that cargurus was inaccurate which I understood and basically told me the lowest he could go was the kbb fair price. I decided to leave since this was my first dealership I visited since deciding to purchase a new vehicle and as I was leaving they pointed, laughed and cheered. A simple "sorry this is the best we can do" would have been sufficient and It's certainly not normal to cheer and stare at a customer who's leaving.

Great customer service, employees are very courteous and making sure that the customer knows what's going on with the car.

General manager Tom is really friendly. He resolved all the issues and made me happy

The Used Car that i bought is just exactly as specified online.

I just recently purchased a BMW from these folks, and they truly blew my expectations out of the water. My salesperson was very friendly and patient, (allowing me to test drive about 5 vehicles) and even with zero down they got me an amazing deal. Low payment and low interest. 10/10 I will be back!!

Justin was awesome he was accommodating and understood my work schedule wasn’t aligning with the hours of operation he was so helpful and gave my car a nice wash. Thanks again Justin!

Amazing customer service! Figured out what was wrong with the Honda Fit that I had right away when nobody else could figure out what was wrong! Got a new car with them and Raj, their salesperson, was very helpful and made sure I got what I needed!

Great customer service

It was great and the person who help me at the service deparment, Mr. Bill Shipley was very accomodating and nice. Excellent customer service.

Excellent service as well as Mr. Bill Shipley who assisted me for my car service.

I bought my car from them 6 months ago and only decided to write a review after seeing on the news that this happened to more people. Everytime I went in to check out cars I was pawned off to a new hire who didn't know what he was doing or talking anout when iticame to cars and i visibly saw other salespeople free not doing anything (I wasn't worth their time apparently). Should have been straight forward. I told them I got approved for a loan from my bank, they were too lazy to check on it and didn't trust me then checked my credit (without my permission). I wasn't really happy with the initial options so I was forwarded to someone in their loan department and he was going to check my loan options (even after I told them I was already approved for a loan) and was assused that there would be no hits to my credit so I told them to proceed because it was to be in house. WRONG. They lied and in the end I was left with at least 5 hard pulls on my credit that will take years to go away. On top of that, one other salesman kept staring at me as if I was up to something every time I went in (a total of 3 time) making things really uncomfortable. My entire experience was terrible with them, they really didn't care about me. Don't let their niceness fool you, they could be doing some serious damage to your credit and your wallet.

Easy to find and get in and out. Although the rear garage area was very tight. They seam to share the area with the neighboring car haulers.

Brandon at the service division was professional, gracious and very helpful. My sincere thanks.

The customer service we received at this dealership even after purchasing an almost $30k vehicle from them was horrible. They do not listen, if you call them and leave a voicemail they do not return the calls. We requested to cancel the Protection Plan the offered us. They told at time of purchase it was going to take not even 5 minutes to cancel if we wanted to, and when we wanted to cancel it they first try to refused to do it for us and wanted us to go back during business hours and loose a day at work, then they make us wait almost and hour to cancel it for us, they did it with the wrong amount of miles on it and that cost us to get less money. I told them they wrote more miles of the paperwork and they said it was not going to make a difference. We do not recommend this dealership at all.

Service rep was ready and waiting to provide requested work. which was done within the time period promised.

Great experience working with Kevin! Everyone was so friendly and gave great customer service. I recommend this dealership to anyone looking for a new car.

Nice people

Awesome customer service! Gledjan Vesho, auto service adviser is the best! He knows what he’s talking about and will give you tips about the car. I learned something new from him and takes good care of the customers. There’s a spacious area for waiting, they offer free WiFi and coffee. The price is the best in King County if you like to shop around and don’t mind driving to the south end. They also offer a shuttle to Southcenter mall. But I think the #1 reason to do business with this Honda Renton is their superb customer service. Thank you!

Great staff and good service.

I've worked with both Linda and Tenzing on my purchase of the new Accord Hybrid, and they were both very helpful in the process. I look forward to making another purchase in the near future for the new Honda Odyssey!

The people at AutoNation are always really friendly as well as professional. But I have always found this with all my Honda dealings.

Service on my car was fast and smooth thanks to Bill Shipley.

Bill has always been the most helpful and always listens to my concerns. Because if him I will keep going back for service.

My husband and I came in to buy a car one year ago and had terrible customer service. The person who took us on a test drive told us we woke him up from a nap and didn’t say anything the whole time. We went to Everette and bought a car a week later purely due to bad customer service. Today, we came in again to get it fixed (we booked an appointment earlier in the week for 9:15am) and waited over an hour before we were told that no one had looked at our car and it was still “next up”. We understand that things happen, but we were treated with very rude customer service. The person “helping us” never apologized, but yelled at my husband that diagnostics take 2 hours, ignoring the real reason we were upset which is that no one had looked at our car and wouldn’t for a while. Please work on customer service. We’re not used to rude customer service, so it’s shocking to have had such a bad experience two out of two times. This is literally my first negative review on Google, but I had to share.

I have only one experience so far, but it was because of it I'll be back. I needed a recalled airbag serviced. Bellevue had assured me the repair that Honda estimated at 1 hour would require that I leave my car with them overnight, and they weren't going to provide a vehicle to me. I don't have a second vehicle, don't trust the word of Bellevue Honda at this point in our interactions, so I called around. I got an appointment within a half hour, and was treated well by both Tim Collins and Bill Shipley. Bill went out of his way to get a part quote for me that the service department had omitted and provided some advice that was much appreciated. The business was clean, no one bothered me to "get into a new model" and there was a second option to CNN while I waited. The whole thing took about an hour and 40 minutes, and I was very impressed they washed my car since they didn't get anything out of me for the Honda recall. I'll be back with a repair I'll need down the road.

This dealership was top notch! Paul went above and beyond to make sure I purchased the car I was most comfortable with

All good, nothing negative to complain about. All my questions were answered and I was invited to be back in touch with the dealership should I have any concerns.

Great customer service and quick results.

During a previous service some months ago, there was a mishap that led to minor damage to my car that was promised to be taken care of at the next service appointment. When I arrived, to my dismay there were no notes substantiating the issue and promises to rectify (and everyone involved no longer worked there). The new service adviser John Harmon, supported by Manager Jake Weaver, listened to me carefully and accepted my situation. They went over and beyond to ensure that the matter was resolved and treated me most fairly--in fact, more than fair. At first, I was frustrated, but left feeling well taken care of and confident my car is in good hands there, with excellent customer service.

Excellent service! Nhat very helpful and made sure that we got the best deal!

It went smoothly and they did they’re best to work with my schedule.

I went in for my 70k service (basically just an oil change and multi-point inspection) and was told the wait would be an hour... two hours later, they finally finished, and didn't keep me in the loop until I inquired at the 1h 35 minute mark. That said, they were very friendly and apologetic and ended up giving me a huge discount on the service. Very nice people!

Tim is awesome. He does a fantastic job of explaining things and is so nice and professional. His smile made my day.

They did warranty recall work on my Honda & were pleasant to work with. The shuttle guy even dropped me off at home while my air-bag inflator was being replaced in the CR-Z, part of that huge Takata debacle. They even let me photograph the part that was replaced for my book on clean technology in transportation! My most recent trip they scheduled me on the fly for an oil change & free car wash. Super fast super polite. G in service department was friendly & helpful!

Went for a test drive and bought the car the same day

Worse customer service

Bill Ackerman exemplified what quality customer care is like. He is very educated and was able to inform me lots about my car’s maintenance. I feel supported and cared for knowing my car is with trusted professionals. Thank you, AutoNation Honda Renton!

BAD. Not following iinsruction

An excellent experience this weekend! Nothing could have been better. Brandon and Jake were simply professional, polite, and friendly, and we were in and out in a timely manner. We're very glad to have so well taken care of.

If you are buying from out of state, do yourself a solid and skip AutoNation, and double-skip AutoNation Honda of Renton WA. Or don’t, just be ready to wait a month or more - after you pay for the car. Their check-list for selling cars to out of state buyers is a hand written note (literally, we have a picture), they use a quasi third-party notary to sign docs (even without a loan, and they auto-select Starbizzle as their location of choice for document execution), and the shipping company - which AutoNation selects, took more than a week and three drivers before they could even pick up the car. However, the worst part about AutoNation Honda of Renton is their heinous customer service. Of the 3 Sales Managers, the GM, and the Sales Associate we talked with to arrange the transaction - yes 5 different people were involved in sale of 1 car… for cash (i.e no finance dept) - not one of them ever reached out to us of their own volition to see how the process was moving or if everything had been done as agreed. The notary a.k.a Maverick (Did your mother not like you?) never, not even once, reached out to us. The shipping company, Metrogistics only contacted us after we reached out to them. Throughout this entire dumpster-fire of a transaction not one person at AutoNation Honda of Renton called and said “Hi this is xxxxxxx, and I just wanted to see if everything was progressing well with your purchase, is there anything we can do to help?” As icing on this manure cake, we’re writing this review at their request. Despite how they treated us, they sent an email asking us to review them Google and Cars.com - oops! Maybe they should’ve turned off that auto-drip on their CRM software… oh wait, that would have taken a proactive approach to customer service, which as we’ve stated, is not their strong suit at AutoNation Honda of Renton. Never again AutoNation, never.

We’re very much satisfied with the service they provide

Excellent services

I had a airbag recall. They did a very good job. I was happy with them.

Great deal, smooth paperwork, helpful staff!

Always friendly ,thorough and timely.

Autonation Honda in Renton has Best service in PNW just make sure when you need service you look for Justin Ibanez he is really good will advice you the best thing to do because he knows what to do and he previously work at the shop so he is excellent and when it comes to Mechanic Jason Tran satisfies my taste because i’m looking for a well experienced mechanic that will work on my car specially my cars issue is serious and it got fixed the same day with no hustle! You just need to be patient waiting becuse they no longer have loaner car in Renton Honda.

I purchased my first car which is Accord 2018 from AutoNation Honda. It was a great experience. AutoNation gave me the best price and best service. There associates are very nice and deals with customer in very mannered way. There process was very quick which saved lots of time. Thanks to AutoNation Honda for giving best services.

After visiting several Honda dealers in Western Washington, I can honestly say that AutoNations Honda in Renton is the very best of what I have seen so far, and frankly, I am not easily impressed. I was handled with care by a small team of people, including the sales manager, Darrin, who took care of me from start to finish which included driving out with a $50k 2019 Honda Pilot Elite. I returned to have some accessories fitted, and, boom - the same care was applied. All in all, an excellent experience.

This is by far the best Honda Service Center in Seattle, They saved my life on multiple accounts and they work magic on whatever you need done. When I replaced my radiator and i could not get all the air out of it I went to these guys and they had the fastest turnaround for a coolant flush in the same day even when they were busy with no appointment. But making an appointment would be best but in emergencies they have you’re back. Also just replaced both rear wheel bearings with aftermarket ones I sourced on the internet and thy didn’t have any problems putting them on for me I wish I could give 10 stars.

I had a great experience at this auto dealer with my salesperson( Paul) such an awesome guy. Very professional at his job. I would go there again if I ever need a new vehicle 🚗. Thanks Paul

Went above and beyond to help me

I knew exactly what car I wanted. They gave me fair trade value for my vehicle. And an INSANE deal on my new car. I don’t know how they even made money. Almost everything was taken care of online/via text with a firm price on what I was going to finance before I even got to the dealership. They even got me a better rate by almost an entire percent and a rebate I went in with 5k in negative equity in a vehicle I didn’t like, and walked out 7k in the positive. I wish I hadn’t wasted time shopping around with other dealerships that tried to screw me at every turn, and I will definitely use them for future purchases and recommend them to anyone looking for a vehicle.

It was fast and awesome and kept me informed about my vehicle.

I usually go to Renton Honda to get my car serviced, because it's closer to where I live, they have a waiting for the customers to help themselves to a hot beverage and watch TV, and also vending machines. They also have the newest Honda models in the warehouse for the customers to look at and check out. They also have restrooms. And complimentary car wash if offered and the customer would like to have their car washed before it's given back to them. Unfortunately I didn't buy my Honda Fit from Renton Honda, at another Honda dealership. This time it's discovered that I have an almost dead battery, that's why I was told I needed to have it towed to the Honda dealership to have it looked at.

The service is always wonderful. Very polite, cheerful and helpful.

I bought my Accord from Renton Honda on the strength of their service reputation and have never regretted the decision.

Our service tech was very friendly and knowledgeable.

Job done as scheduled. Computer at clerk's desk too old; it took a while just to input data.

Great service all around. Live Honda. I just want the tech servicing my car to reset oil monitoring screen to 100%. I get in and it still reads 15%.

Great people, very professional, Nhat was a wonderful person to deal with when buying a new car here

Excellent Customer Service by Mariano Prado. Mariano was very respectful of our time in deciding the color of car of interior and exterior as well.

I was told over and over that I wouldn't have my information sold and put on mailing lists. Now, over a year later I'm getting spam mail all the time and I'm completely unable to get off these mailing lists. Auto Nation told me I wouldn't be put on ANY mailing lists, but now I'm put on many and it's impossible to get off of them. I've called so many times, and gone down to their offices twice but always I'm told my issues will be addressed but they never are. I believe I was lied too. This is just one of the lies I was told buying a car there, so buyer beware!

My wife purchased her Honda 2005 CR-V from AutoNation Honda of Renton) when they were Honda of Renton and it’s been dealer maintained by them ever since! My wife and I have always received Nordstrom’s like VIP customer service, from factory recall repairs to our routine 7k miles preventative or scheduled service maintenance. Each in counter with the service department has always been a pleasant experience. Most important, during check-in or checkout the service manager always reminded us of any service special discounts they were offering, which have saved us a minimum of 10% I have—and will continue to recommend AutoNation Honda of Renton to family and friends because the service department (from ASA certified auto mechanics to the service managers are second to none!

Although the location is convenient for me to get to, the service has been anything but convenient. I received a recall notification and scheduled an appointment to take my car in. When I got there they advised me that they don't have the parts needed but just wanted to check on my car. This is a complete waste of my time. It took me several months to make another appointment after having received additional recall notices. This time they made sure that they have the parts in stock to service the recalled parts for my car. The other complaint is the wait time from walk in to completion. There were times when I waited over 2 hours. It's just frustrating. Then at the end of the service, it's great that they not only inform you that your car is ready but they also washed your car for you. However, the car wash is never clean. My recent visit, my whole back windshield didn't get washed at all. Hmmm. One highlight is that the folks there are friendly and always very apologic for the wait time.

Slow but good

Mariano was amazing - give him a visit if you are looking for a Honda!

The whole experience was terrible. We bought an inexpensive used vehicle and came in with our own financing in hand. The customer service was lacking and we waited for nearly three hours before we could even get to the point where we sat down to close the deal which took another hour. We felt like no one was interested in making the waiting period at least somewhat pleasant. We dealt with at least three people while at the dealership and none of them seem to have communicated with each other as we had to repeat several pieces of important information that should have been conveyed between them. Very disappointing.

Just moved to the area and this dealer is one of the closer to me. I Stopped by for a normal oil change with the service centre. The entire process was easy and the staff more than accomodating. They helped me with recommendations on my next service when the inspection came back and even recommended an auto body shop to help repair some dents and scratches on the vehicle. (Without being pushy)

Our experience with Arthur Davis and Omar Lopez at AutoNation Honda was incredible. I initially contacted the dealership by email, looking to negotiate a specific price for a CR-V. We negotiated a deal and came in to the dealership to purchase - and then we ruined it. My wife and I changed our minds to a different color, that wasn't in stock, after seeing it in person. Despite throwing this curveball, Arthur and Omar went to work and were able to find us a vehicle already en route at the same price! We couldn't be happier with the level of service and no-nonsense professionalism from these two. We're anxiously awaiting the arrival of the car. Highly recommended.

Everything went smoothly until it came to picking up the car, Monday morning they were short staffed and I kept being overlooked, took over 20 minutes to check out, I made it to work just in time.

Gleddy was a huge help and even offered me a free car wash amy time. I am In the area because their carwash was not.working yesterday when I had my service done. It's nice to find a tech who actually cares about your car and your experience.

Had a horrible experience with autonation of renton. I went in to buy a 2018 Honda fit sport, I told them that I would prefer the color black if they had any available. They said that there was one over at their sister store in Spokane and can get it shipped here within 4-7 days. It was not that long of a wait so I agreed. I bought the car July 18th. A week goes by without an update so I call them and they said it will be a few more days. A few more days go by and the car finally arrives and tell me to come pick it up. I head over to get the car then they notify me that they were having issues with the paint and it'll take about a week to two weeks to fix it. Okay, so I wait. Every time I called in for an update about my car they would always say, "Oh it'll be here next week". A month passes by with no sign of my car. I speak to a different manager and says my car won't be ready until the 28th of August. I decided to void the contract since I never took ownership of the car and even that was chaotic. Managers were always unavailable or out of office and when I finally got my down payment back, I went to the bank to deposit the check and they had to call the store to make sure everything was legitimate. And the bank says the check can't go through yet because no one is in office to verify the check. Would not recommend autonation renton at all

Janet Diaz and Arthur Davis worked with my husband and me on finding the perfect car. We chose the Honda CR-V EX and I could not be happier. As a newly expectant mother safety was extremely important to me. They listened to what I was looking for an gave a good break down of the features that came with the CR-V. Let's just say they have a lifetime customer and one happy mama to be.

It's easy to get appointments, the service team is really friendly and they keep you updated on car status and any changes to their estimates. Most importantly, they take good care of my car.

Gleddy did a great job helping me out. Got me a good price and was very friendly.

didn't have what we wanted but nice place

The first intake guy we saw did not write up the request for brake replacement. We got oil change and cabin filter replaced then were told the car was ready to go. Car had to be sent back for brakes which made the waiting time longer. The. Car was not washed after spending $700

Trustworthiness is a rare quality in today’s world, but it is especially rare in the sales representatives at most car dealerships. Honda AutoNation of Renton did not use the high pressure sales tactics or rude power play posturing that we experienced at some of the other (not Honda) dealerships. Our sales representative was helpful, courteous and respectful towards our needs. Smooth and pleasant buying experience.

My salesperson Omar was amazing! He was polite, knowledgeable, and so willing to help us to get a car we wanted. I forgot the sales manager's name, but he was awesome too. We thought about visiting other places before the big decision, but he convinced us that it's best to seal the deal today. And he was right!

I am thank you for your great services, and and lucky to own this Cross Tour, it never have no problem due to your CARE.

I will not return to this service center, didn't like how now one called to informed that the car was not going to be done tat the time that was estimated.

Said on there site they help bad credit, no credit but it's just a false advertise. Brought in a vehicle to trade and 3k down but the ran my credit and wanted my vehicle plus 10k down for a 20k vehicle. What a joke.

I had a great experience leasing a new car here. Omar provided excellent customer service!

Good experience working with Paul Diep. He provided excellent customer service.

My experience at the Renton dealership was awesome! Omar provided excellent service!!

They have good service. On time and fast. No need to wait long.

Very good service and the staff cared about me as a person.

Thanks , I’m feeling happy when I bought the new car. The dealer very well and so nice. I bought the second car at the Honda Renton

Honestly I should give them 1 start , but I change my mine because a reason. Here is the reason: I came in the dealer a day before and I tell them what is the price another dealer is offer me,if they can matching that price , the man is name Mariano Prado is the sale man and he keep asking me to wait because the managements still make a decision, so I am waiting 2 and haft hours and we decided to get a lunch and come back, during 1 and haft hours I didn't hear any thing from him, so I call him back and then he telling me the managements can't go with that price because . -And here why I change my feedback: Next day I call them back to give them the feedback and the guy is name Nhan Nguyen pick up the phone, so I explain to him the issue and he asking me if he can ask the managements the price is was lower then the price I am asking a day before $450 difference. so he call me back and confirm they OK to sale me with the lower price. So I came in to pick up the car and I meet the Guy name Phong X Nghiem I thinks he is the best sale man I met, nice,honest and very positive person, I was recognize you should meet this guy if you want to buy a car. Again Thanks to taking care the issue

They always provide excellent customer care and pressure/hassle free service. Tim C. is always on top of things and goes above and beyond to make sure that it’s worth your visit.

I had an excellent experience buying my car from Autonation. It was my first time financing a vehicle and my sales associate Omar Lopez was super helpful in guiding me through the process and answering my questions. I would highly reccomend this dealership to others.

Easy. Helpful. Nice waiting room. Since I don't get or buy the newspaper I liked the complimentary USA Today.

Superior service delivered in a timely manner. Advisor, Bill Shipley, is a star. He has lots of technical knowledge and superb customer service skills. Thanks!

great team service .My car has maintenance very good by technical mechanic .

Showed up for a week ahead of time scheduled test drive, waited an hour with zero contact from any employees. I'll be taking my money to a dealership that actually wants it.

Paul Diep was my dealer at the Autonation dealership in Renton. I bought a 2018 Honda Hatchback Sport stick shift on Aug. 5th, 2018. I must say that he was very professional and kind. I give him a perfect 10 out of 10 because he explained everything very well and kept things moving along nicely and was like a good friend to me and my driver. He also gave us some excellent coffee. Thumbs up!!!!

Beware of service department: Bought my car here the sales experience was great. However the "first Service" apointment I took the car in for at this place was disappointing and seemed more like a gimmick for them to get me in there so they could get more money... I contacted them regaurding an air condtioner Issue I noticed with the car, was told sure we can take a look at that while your in on your first service visit. I also asked how long the service would take was told about 30 minutes. I showed up to the service apointment and the gentlemen told me I had to drop my vehicle off it would take them at least 3-4 hours just to check the ac system. That's the first red flag...(I had my truck ac system checked and completely vacuumed out and recharged At another place, it took them less than 2 hours) Due to my vehicle not meeting the recomended oil change interval yet no oil change was done. The service consisted of them telling me they checked the fluids and driving it through there car wash. I got no paperwork stating they checked or did any kind of inspections on my vehicle and they did not say anything about it not needing an oil change or that they didn't do it. I did ask if there was paperwork, the guy said no. That's a second red flag...I found out by looking at my vehicle after and noticing it wasn't done. The day after the service I got a call from them asking if I made it to my first service apointment or if I needed to reschedule. Third red flag... not a place I'll be taking my vehicles for service.

Dealer contacted me right away with best price of any I had been quoted including Costco. Unfortunately did not have color I wanted. I ordered from factory for slightly more money, but their written quote helped me negotiate.

Very helpful staff. Nice attitude, very friendly.

I had an amazing experience buying a car here. My salesperson, Kevin, was very helpful, showed me all the features of the car I was looking at and did not pressure me at all to buy the car. Overall the experience was very stress free. I love their haggle free prices, you know exactly what you're spending on the car and don't have to waste time trying to get a fair deal. I would definitely come back to this dealership in the future to buy other cars and would refer this place to all my friends.

Amazing service!

Roadside assistance unwilling to offer services even after consistently paying their preferred vehicle care package. Their insurance is a scam

Car needed a bit of oil the seller told the kid to put more oil & the dude literally added 2 liters more than what it was supposed to have. Also there this parking lights switch and we didn’t know about it and when we told the lady how to turn them off she told us that she was going to check on it but the “mechanic” only took out the fuse so we were without lights on the drive home.

My car was serviced immediately with very minimal wait considering I stopped in without an appointment. Very helpful and prompt service from Gledjan!

Extremely pleased. Service was quick and affordably priced. Justin was quite professional and very helpful. One of the best experiences I've ever had at a dealership.

I've been bringing "Alice" my CR-V here since I bought her brand new. Great customer service!

I was not happy with my used car experience, as the vehicle I bought I thought was in decent shape was actually in really bad shape. Overall, the process to repair my vehicle was extremely stressful but service manager, Jake Weaver went above and beyond for me and my family.

The building is clean, the folks in the service department were helpful in explaining what my car needed. Loved the complimentary shuttle service.

I had a very enjoyable experience buying a Honda CRV here. As English is not my native language, I don't like negotiation with sales person. AutoNation of Renton emails us a quote, which is best deal we can find. We go there, James is very nice go through all paper work, not pressure at all. My wife is very happy, she got new car she want, at best price and best experience.

Pablo was really helpful and explained everything in depth. I did not feel pressured at all to rush into anything. Also i left with the vehicle that i loved and was more than content with my purchase.

The wait time was almost 2 hours. When I first started my car after the oil change, I noticed someone turned on the A/C and changed my A/C setting.

Took my car in. I heard the infamous "clicking" sound but the engine does not turnover. I thought it was the starter. Renton Honda said, "nope". Just a bad battery. Saved me a bunch of money for the old car I was using! I bought a new battery. I appreciate the honesty and timeliness.

Felt well cared for. Got exactly what we wanted in the price range we were looking for!

We visited several local Honda stores as we worked our way through the make, model, trim and color decision tree. The folks at AutoNation Honda of Renton were very helpful and low pressure. They gave us an aggressive discount off MSRP and a generous trade-in on our 15-year-old CR-V. The buying experience was pleasant and relaxed, without seriously pushing optional items and extended warranties. Thank you Nhat and Janet!

Great customer service, from Mary on the phone to schedule a quick appointment for my car, to Brandon Large and Service Department. Thanks!

I'm soooo happy I went with AutoNation Honda Renton!!!! I purchased a great car at a great price!!! Paul Diep was my Sales Consultant and he is the best!!!! Paul was very helpful and friendly... he calmed me down and took away the stress of purchasing a new vehicle. I highly recommend Paul and will definitely be purchasing my future vehicles with him. Thank you Paul!!!!!

We have always received great service at Honda, and Honda AutoNation is not an exception. Thanks to Mary on the phone, to the service department, and to Brandon Large for a great experience!

Horrible horrible shopping experience! Stray away if you can. I worked with both Pablo and the General manager of sales for over 4 hours to be told “there is nothing we can do”. I was looking to pay full price for a car that was used and was asked if I would be willing to charge it to my credit card? I’m not sure what kind of salesman are here but not many people are looking to charge $7000 to a credit card. Please trust me and take your business else where they are way above market value and not here for customer service. Find someone who wants to sell you a car

Very nice facility Extremely friendly service team My car was quickly and efficiently taken care of

Scheduled simple oil change appointment, but take more than 2 hours to finished.

It was great not having to negotiate price. Linda in sales was great!

I had a very enjoyable experience buying a car here. I was not pressured into closing, the salesman was very friendly and simply asked me what I was looking for, showed me everything I needed, gave me some time to myself to look in and around the vehicles, and after my test drive, he simply asked how it went and if anything was wrong with it. He didn't so much as try and steer me towards a purchase; he completely let me make the decision to buy it. And they aren't lying about their no-haggle policy. They show you the price, which is the one on the website, and that's the one you pay. I got a great car, and I know I got a good deal on it. Would definitely recommend them to anyone looking for a simple, pleasant car-buying experience.

Good place to go! Staff is nice and friendly.

Great service and honest. I trust the service manager I use and his team

When I bought my 2018 Honda Accord 2.0T in December, I felt like my sales rep Nhat was trying push a sale on me. I also selected blue illuminated footwell lightingbut got white instead. From point of sale the options were blue or red so I selected blue. But later claim they don't make blue for 2018 Honda Accord without trying to make amends for it. I went back to their shop multiple times, spoke to two service department reps, parts reps, 2 managers, and my sales rep regarding issue without a solution. I did got an offer to get half the money back after 7months (June) and I get to keep the footwell but I haven't heard back from the manager since then. Also they try to make you do oil changes at 3000 miles or 4 months when in owner manual says 15% oil. When I leave voicemail to service department because the intake came loose(it was not tighten fully by manufacturer), they called me 2 days later about the voicemail then hanged up on me right away after I told Debby that the service was completed. I find the service I've received from this dealership rude and unprofessional. Attached is a copy of the loose intake.

As usual, AutoNation Honda is a wonderful business to purchase a car or to have it serviced here. Employees are personable and professional. I enjoy the amenities offered while waiting to have my car serviced. The waiting area is clean and comfortable! Kudos to Bill Ackerman and to Michael Stokes, who sadly is no longer a Service Advisor here! I’ve known both since I purchased my Passport 15 years ago.

Timothy Collins’ professional and excellent service was highly commendable.

The Service Department was very courteous and explained all the work to be done in my car. The customer waiting area is excellent with a separated room for kids , TV and very good coffee machine. I browsed the showroom and it is quite big.

Emanuel, who is my sales man and he was great!! He explained me many things I didn't know about car and was very respectful to me. I decided to get a car here because of him. Thank you very much, Emanuel!!!

Bill L. Is very knowledgeable and will provide you with the utmost honest recommendations and suggestions. He is a real professional.

Bill Shipley was great to work with and the car seems to be handling well.

Bought a 2018 Honda Fit from these guys and of course they push all the warranty’s they can on you. “Theft protection package and apperance package” Be extremely weary of those warranty’s do not buy a car from them if they refuse to sell you the car without these “warranty’s” they are non refundable and do not cover anything your regular car insurance doesn’t already cover. I just wanted them to clean up a little make up smudge on a sun visor when calling the 3rd party they send you off too Honda doesn’t actually honor these warranty’s by the way they are selling them for someone else. So besides that the 3rd party actually said they don’t cover 99% of the things I was really told they would cover, go figure. They told me for 500$ they will clean off bird poop and your dirty seats and only if they are leather. If your cloth interior gets dirty your SOL. Beware do not buy a car if these warranty’s are pushed on to you, you can buy them without the warranty, it’s only sold because the sales guy gets a large commission of that sale. I cannot stress enough your appearance package does nothing to keep your car looking new, it’s just another sham to squeeze every dollar they can.

Told Peter on the phone what we had to pay. He said come on in and we can negotiate. He would only negotiate the price down $300 but wanted us to come up $1,300 over what we said we had. We walked!! No gonna trust salesman from Renton Honda because of this lie.

The advisor didn't go over my check sheet. When I asked how my battery was, he flipped to the page and said "oh good" I said oh wow it says my front breaks are only at 3%! All he said was "oh ya" first time the advisor didn't go over my work sheet. So disappointed

Quick friendly Service. Dropped the car off in the morning it was ready by noon. Full synthetic oil change cheaper than jiffy lube too.

Have my cars serviced since 2014, very satisfied. Tim is very helpful and professional.

Kudos Justin Ibanez did a good job in customer service

Clean, friendly, free coffee and wifi. Not pushy with recommended service or maintenance.

They had the used car, just as described in their on line posting. It was immaculate and the best price we had seen. (Other places were higher, or had already sold the one posted in an ad) we even tried cars listed by owners. AutoNation was the best deal by far. Plus we didn't need to carry cash they took our credit card. They were friendly, efficient and as advertised, no hassle.

The sales staff was great but the process was the slowest I have ever experienced to pay cash for a car with a $200 trade-in. It took almost 5 hours before I was driving off the lot. If you go here be sure to plan for plenty of time. I sat for almost 2 hours without anyone speaking to me.

We had a great buying experience at auto nation!

Excellent buying experience and very patient with my dog that travels with us. I am very pleased with this purchase experience. This is my first Honda and am very happy!

Good waiting area.

Went to look at used CRVs, they had two we liked from online research but decided to buy a new one. They were helpful throughout and charged us less than another dealer under a Costco Auto Program.

The wait is long even though you have an appointment.

Tim Collins was my service advisor when I had an appointment for a service repair. He was very enthusiastic and welcoming. He made the process very easy as I checked in, signed paperwork, and waited until everything was done. Thank you for the great service!

Very slow service! Great car but no go to them

Serviced my car here recently and my Service Adviser was Justin I. He was amazing! Very funny! He told me which services I needed and what I did not need. Never pressured me on purchasing any other services. His knowledge as a tech was also fascinating. He explained he has only been doing this for 4 months and yet it feels like he has been there forever. Service could be a bit quicker but, my stay was not bad at all. They got comfortable chairs and a coffee machine. They have desks if you want to do some work and vending machines if you get hungry. Kudos to him and Renton Honda for having this guy up to the front. He goes beyond to get what you need.

I had Tim as my advisor for the day and it was an awesome experience. Professional, courteous, and took the time to explain everything to me. I was very pleased with the service I received. Thank you for everything!!

Very cordial all from the advisor and the technicians, very clean the place and my car is always up to date in service, a professional service.

James at the Renton Washington Honda dealership has given me the best experience when purchasing a car. He has helped me through every step when purchasing the car. He was respectful and very patient when I was considering the type of cars I wanted. He gave me clear information on the car I was interested in which made it even easier to purchase it through him. Would definitely come back if I was planning a new car for my children.

My experience with Autonation Honda has been challenging to say the least . It started out with being lied to and continues still 7 weeks later . First when considering buying the car one of the sales manager's told me this used car had a 30 day 3,000 warranty. But when signing the paper work they said no it only had a 5 day 250 miles warranty . So I ended up buying an extended warranty for $3500.00 . Well I have called over 30 times about this because the dealer was supposed to give me an ID card and booklet of coverage . I still don't have the booklet . Each time I talk to someone they say they will take care of it . And call me back but it never happens . I have been lied to by Mindi,Kurt,Martine. Now the reel kicker about this . I finally gave up and called direct to Red Shield warranty company . Guess what I am not even in there system . So where did my $3500.00 go ? They said they are looking into it ?Just a note to anyone that buys this warranty . If you read the fine print it says you are not covered for 30 days or 1,000 miles . So if something happens in this time you are S.O.L. .P.S Every time I call A.N.H to try to resolve this issue the person of interest is either off that day in a meeting or with a customer . So I leave a voice mail to no avail they never call back . I also tried leaving email's same thing . I feel like the long lost cousin who is asking for money . But when I was buying the car they treated me great . Until I drove it home . Next when I bought the car it had no owner's manual and only one key . So was told buy Mindi through a sales manager Kurt that they would order me a manual at no cost and I could purchase a spare key from there BMW dealership at there cost $180 . This took 4 weeks to accomplish and 40 more calls and 40 more lies . Even had one sales manager I believe his name was Lamar in one of my 40 calls said I was lying and that there company never does this and if he were the one selling me the car he wouldn't have sold it to me . Listen with this group of people get everything in writing as they have very selective memory loss .I asked Lamar if he was calling me a lair about this . Then he hang up on me . Look I don't think this was an isolated incident . I believe this is there business model . One more thing I was told this car had a fifty point inspection . But after my 5 days a light came on the dash indicating a brake issue . I called Kurt and asked in the fifty point inspection do they check the brakes he said oh yes and we will deal with it . You guessed it that was over 3 weeks ago still no call back from Kurt . There are some other issues with the car also that should have been seen in the inspection . So am really doubting it was done . Look I know from reading some other reviews that someone from ANH will probably respond and say oh we are sorry . See I don't blame the people that have lied to me there is a much bigger problem with this company when these thing's happen it has to come from the top . Probably the general manager or higher up the food chain . So in closing if you are contemplating buying a used car from ANH my advice would be proceed with caution .. P.S. I could say more .

First time going to this location and it was perfect! Billy, in the Service Department, is amazing! He took care of both of our cars within the hour. Payment process was amazing and he made sure to recap with us any issues or concerns with our vehicles. He was quick, efficient, and has made me reconsider where I will be going for my oil changes in the future. Thanks Billy!

One of the two recalls on the middle row of seats took longer than expected. I consider it par for the course.

This is the 2rd time within 2 yrs, my sister-in-law has come back from getting her oil changed and been told her civic has major problems and driving her car is dangerous. 1st time, she needed a completely new engine, $2450 estimate. Afraid to drive the car it sat for 6 months in her garage. Until I was up for Christmas to look at it. All that was wrong was the oil pan had a leak. 5000 miles later. She once again goes in for an oil change. 2nd time was told her car has major problems. A blown head gasket. Smh, BS. I live closer to her now, so I told her I'd look at it. The next day, I tested for a blown head gasket. Checked the oil, no milky white oil. Took the valve cover off, nothing there either. Checked the coolant in the radiator, no oil in there either. So I took out my block tester, yep you guessed it, no blown head gasket. So how do oil get into the radiator reservoir, my guess is someone put it there. I informed her that everything was fine, And to never ever, go back to this Honda stealership. If you do go there, go get a 2nd opinion. It will probably save you thousands of your hard earned dollars.

Didn't seem very busy, casual environment. Was there to help a friend learn about a new CRV EXL, costs, color, availability and get some familiarization with the model. Most of showroom cars were locked. I saw about 5 vehs before I stopped a salesman for assistance. He was also busy. But got me some info, I in turn, gave him the customer's trade in type and desires. The receptionist may as well go home, no life there. ...no hello as I came in the front door. The buyer wants o.blue, on the next truck and is a pmt, buyer. Mariano was the rep. This buyer just about has always owned a domestic vehicle. PS: the white pickup has a key spot on the floor, the hidden bed box is dirty. .really, it's the newest model.

Customer Service and value has declined through the years at this Honda dealership ever since it got sold to the new owner. I was a regular customer back in the early 2000s and always had peace of mind when I picked up my car after getting serviced. In the last 2 years, I've taken my car here for oil change and maintenance. Starting in 2015, I noticed they would call my phone number to promote their products, which annoyed me but was not enough reason to stop going. I told them to remove me from their promotion list. They told me they will. The most recent visits were bad experiences. I took my car in for the 130K maintenance and asked them to check my brakes. They did all the usual maintenance and told me the brakes are fine. A week and a half later, I was having serious issues with my brakes. I brought my car back in and told them about the issues. This time they told me I needed new brakes! I dished out another $500 for new brakes and asked is they would honor their 15% discount that they have on their website. The man who was helping me said he can only give me a 10% discount. I asked if I can get the 15% discount if I show him the website offer. He was firm in stating that the job only qualified for a 10% discount. After 3 weeks, I started hearing another concerning sound when I stepped on the accelerator. Before calling their service department, I decided to check the Renton Autonation website to see if it's true that I can only get a 10% discount for the new brakes replacement service. The website information showed that any job over $400 qualifies for the 15% discount. I called to talk to their service manager to find out if they offer the 15% discount for service, without telling them about the new problem. He said "yes" so then I asked why I was not given the full discount when I brought my car in for new brakes. He told me he will check back with the person who took care of my service. He called me the next day to tell me this was an error and that he has adjusted my credit card account charges to give me my refund. I decided to stop taking my car to Renton Honda because I no longer feel that they are the same company that took care of my car back in the early 2000s.

Showed up Thursday for my appointment only to learn it wasn't entered into the system on Monday am when I called and made the reservation. Bill didn't blink, just entered me into the system for my 10:45 am appointment and got my car serviced on time! He was friendly and professional. Came out to a serviced and washed car!

Fast and comfortable place to wait!

Autonation Renton is the best dealer among these area. The Service Advisor was excellent and he did care for his customers. That is why I keep coming back to this location for the service even though it is about 20 miles from where I live and even if there is another Honda dealer that is much closer. When it comes to "AutoNation", you know you will receive exception service that you are looking for. I will for sure do all the car maintenance here as long as I have the same car (regardless of the distance I need to travel) because when it comes to the car maintenance, I want to be confident that the service location can make my car work and I will be safe driving the car. In the future if I am getting a new car I am for sure willing to do business with AutoNation. This is a very trustworthy brand and you can trust them without a second thought. They are sincere and professional, helpful and understandable. They are always working to achieve extra miles to make their clients happy, not just to get the work done. There are some other good dealers in this area but they are just not as GREAT as AutoNation Honda Renton. My service advisor Gledjan Vesho was awesome. He did everything he could to make my service experience from bad to a totally happy ending. He was very professional and super helpful. On top of that, he cared about how his customers felt in an unexpected (yet not pleasant) situation and was able to turn it around to a total different result (which was great). I would definitely recommend Gledjan Vesho as he always looks through your car's maintenance history in the system (if you have a profile in their system) and then provide you with services suggestion. He will not suggest you to do any unnecessary maintenance and will provide you with a quote that could hardly be beaten by any other dealers in the area. He is very knowledge and can answer most of your questions that you may think of. I truly trust this company (AutoNation Renton Honda) that is why I am writing so many words here (and I do not usually do such things). I would be happy to see this company getting more and more business and achieve its financial goal because I know as a customer that we will also benefit from this (getting exceptional service and great deal).

Unhappy with the air-conditioning inspection service. We brought the car in to inspect driver's side vents due to warm air blowing with air-conditioning on (air-conditioning for passenger vents were blowing cold air - still working), and after inspection (~$170), all vents are now blowing warm air. We had the air-conditioning serviced a couple of years ago (~$200), but ended with the driver's side vents blowing warm air. Last week's inspection indicated hose/condenser need to be replaced (estimated @ $1.3K), wondering why hose and condenser replacements were not recommended a couple of years ago given the issues we have had. We have been a loyal customer (bought 2 cars from when the dealer was family owned). In this particular case, we feel like we have been taken advantage of.

Thank you Pablo for the great deal!

We bought a certified pre-owned car here, a CR-V. The price was very fair, especially for a CPO car that carries some warranty. However, their salesperson quoted me one value for my trade-in but their finance person cut it down and then jerked me around when I tried to negotiate back up to the value the salesperson had given me. Even though this was supposed to be a clean, fully inspected and "premier" used car, it was still dirty inside when we bought it and the wiper blades hadn't been replaced. Friendly enough staff, but a little pushy for the extras that I didn't want.

The Service Advisor Gledjan Vesho is a pro. After he changed the oil on the Civic then he checked the system and he knew that I got 2 cars with the recall on the Rear Lower Arm Bushing, he then booked my 2 cars for the services. Thanks,

On 27MAY18 my wife and I had a 2:30 appointment with Mariano to see a black 2012 Audi A6. We purposely arrived at 1:45 and was able to look around at the Odysseys in the the showroom. We checked in at the front desk and waited in the entry for 30 minutes before someone came to out to greet us only to tell you us someone else would be taking care of us. So we waited... Another 15 minutes and we felt like we were simply bothering everyone who we would've needed to speak in order to purchase the car. We were called by the GM approximately 3 hours ago later to see how our appointment went. We tried to reopen the dialouge to purchase the car and were immediately shut down. Let me say I purchased a different Audi from a private party and couldn't be happier. The black 2012 A is still on the their lot today, I can't imagine why. As for calling the GM in order to discuss the situation, he has already called us once twice but can't seem to care to remember.

I was told car washed...it was pretty dirty still...front window if done???...since the film put on at purchase 3yr protector... it's getting harder to see.

Arrived a little early which didn’t turn out to be a problem. Tim was very helpful and nice. Explained everything in detail and the waiting area was large, comfortable and very clean. Prompt service for such a busy place.

A hassle-free buying experience. I did not expect to buy car like this. A Salesman named Tim had an appointment scheduled for us and had the car pulled up to the front door when we arrived. The whole process was quick and easy, I never expected this kind of customer service. Tim made sure we were well taken care of. We are very satisfied with the level of service provided by Nation Auto Honda. I would definitely recommend a friend or consider buying a car from them in the future.

Very satisfied with my experience buying a used car here. Both Tenzing in Sales and Persia in Finance were personable and professional and at no time did either of them attempt any hard-sell techniques. They went the extra mile to make sure I was satisfied in what was for them a fairly minor transaction. I would recommend them to anyone considering the purchase of a vehicle.

Wait for service can be long on thy weekends

They will not share interior pictures without me giving my contact information. Ha! This place obviously doesn’t want to sell cars!

Prompt and courteous service! Top notch!

Easy process in purchasing our vehicle, salesman was very kind and cared about our buying experience.,

Jame is good and professional dealer, he is honestly and prolite with the customer " me" he is good and nice. i was lucky can deal with him. thank you so much Jame

I have been taking my car there for the last 10+years.Great service, very helpful, and knowledgeable staff, they let you know what it needs to be done your vehicle and answer all your questions.Since the move With the new building,waiting has made it even comfortable.So if you have a Honda take there for a service.Thank you so much.

The price and estimated time to complete service were exactly as quoted. Staff is very nice and personable.

Excellent sales staff, worth a visit

Great place to buy a car! Customer service is amazing. Tim was so helpful and made the whole car buying experience a breeze. Thank you.

Thanks for Igor i got th best Honda deal. Excellent service.Compared prices from lot of dealers and got the best deal from AutoNation. Best customer service.

Compared prices from lot of dealers and got the best deal from AutoNation. Best customer service.

Great customer services! great advices

I really didn't want to buy a car due to all the hassle and headaches that comes with it, but I needed one. This was the first place on my list we went to. We walked around the parking lot looking for the cars on my list and found them. During that time a sales rep asked if we needed help and we said yes. After that it went all down hill and this person made it so easy for us. She was so nice and up front about all of our questions that my daughter wanted to buy one that day too. It only took us 4 hours from test driving to signing all the papers. I was really happy that I didn't receive a headache and my son was happy with his new Cheve Malibu. Thank you Khadijah Islam from AutoNation Honda of Renton.

Got there at 7AM to beat the rush. Was greeted with a happy smile ready to help me. I prefer the mornings to get things done fast. Thanks again Honda for doing a great job. Even my car went through the car wash.

Everyone was very friendly, and helpful. The environment was nice. The salesman was time efficient and was able to answer all of my questions. I will be referring family and friends to come! Great service.

This may sound odd, but I actually had a kickass experience here. We went in to get another key made and to see what was wrong with the existing key. Here's where it gets amazing - they didn't immediately jump to charging me more money and assume I needed something without first verifying. Damon, the service rep, actually went out to test the car with the key. I've been to SEVERAL dealerships in the past where I felt like they literally just wanted to find ways to part me with my money. These guys actually cared. Weird, right?! Literally the only dealership I've ever been to that wanted to do the right thing. Can't say enough good things about these guys.

It was very good service! I would be coming back for future car services and I would recommend this service center to my friends and relatives.

Just walked in for a test drive and manager was awesome. No pressure. Told him I wasn't buying today but just comparing cars. In-drive-out in 20 min!

Went to look at a specific used car, we were not told it had sold the day before - even though we had spoken on the phone with the dealership multiple times after it had sold, which was misleading. We were shown other cars, one with mud and grass on the back and sticky material inside the car, and then were pressured to look at cars above what we gave as a hard upper limit for price range. Felt as though we weren't really being listened to or taken seriously on what we were looking for. They were friendly enough, but the visit just didn't work for us.

Good service. They do good work, and they make suggestions without being pushy.

Our service advisor, Justin Ibanez was awesome. He was always very accommodating , helpful and full of knowledge when asked about our vehicles problems and concern. We are happy he is there now.

Justin Ibanez was super nice for helping me. And also shout out to Bill Ackerman.

Pleasant buying experience working with Tim. He was very knowledgable and patient working with us while choosing a certified pre-owned Honda CR-V. And Boden was very helpful with the financing.

My salesperson was very helpful as was the finance department. They did mess up on my quote and forgot the correct tax which was not found until signing the paperwork, which was annoying as it added an additional $2,000 to the final price. But, in general it was a good car buying experience.

I called over 26 dealerships and Igor at AutoNation offered the lowest price of all of them as well as supreme customer service! He was amazing at answering all questions promptly. Would definitely buy from him again.

I just bought a 2003 RS6 form Honda Nation and Tenzing was my sales representative. HE went way beyond what any person would do. I live in Bend Oregon and he still worked with me like is was right there. When i flew up to Seattle air port Tenzing was there to pick me up. I would recommend any one who is looking for a car or truck to stop by Honda Nation and talk to Tenzing or any of there helpful people.

I just bought a 2003 RS6 form Honda Nation and Tenzing was my sales representative. HE went way beyond what any person would do. I live in Bend Oregon and he still worked with me like is was right there. When i flew up to Seattle air port Tenzing was there to pick me up. I would recommend any one who is looking for a car or truck to stop by Honda Nation and talk to Tenzing or any of there helpful people.

I love my new used car. Unfortunately the salespeople and the finance people have poor communication and I really feel like I was lied to and bought a car after a bait and switch situation. I would’ve walked out without buying a car but I really liked it. I still feel cheated and hope they improve their sales tactics.

Leasing a brand new car and a few days later realized it has no heat. Not their fault, but it took 3 hours to tell me what the problem was after I went to the counter and asked for either a new car or a loaner car. Not sure how long they would have left me waiting. It has been an inconvenience to say the least and it is truly a VERY BAD START. Things are still up in the air and I have a loaner car. Not too pleased right now.

My experience was, as usual, very easy and thorough. I took my car in for an oil change and a factory recall on a battery sensor and both were done in a timely manner.

The sales process was excellent. They were open to negotiation and it ended up with a good deal and trade in. There are many features on this car that take some education to utilize them properly. Purchasing a car like this I have always received sufficient documentation to provide reference material on the features of the car. In this case I only received a "Quick Guide" and no owners manual or navigation manual. I contacted the sales manager about this and was told they would provide these manuals. I haven't heard back on this a week later but did find an online request for the manuals that would take 5 weeks to provide. I am still learning about the cars features but having complete manuals to help me learn while in the car would be very helpful. What attracted me to this particular car was technology this car features. I just need to learn how to use them.

Justin was very nice and professional he really understood the problem on my car and fixed on a time matter.

Excellent service. I was helped as soon as I arrived and check-in process was smooth and efficient. Repairs were taken care of quickly and pick-up was easy.

They worked tireless to ensure I got the car I wanted and the price I was willing to pay. They were kind and courtesy the entire way, and even now willing to help if I need any assistance with my vehicle. Thank you so much!!!

I spoke with most of the Honda and Chevy dealers before I ended up here. So many had to me they could do something and when I got there they couldn't. This dealership did just what they said and did it with amazing customer service. If you want a Honda don't waste time at other stores. They are worth the drive.

Great customer service, no pressure, and a fantastic price!

I was getting the run around in Bremerton so the short drive to Renton was well worth it. David Slingwine was quite the gentleman , he was curious and helpful throughout my complete buying experience. I left with a brand new 2018 accord! Thank you to the staff at Honda of Renton.

Great Experience buying my new 2018 Honda HR-V EX Omar and Darrin were wonderful to deal with. The whole buying process was great, cab highly recommend this dealership!

The service staff is friendly. The service department damaged my car on the lift. Then damaged it again while repairing the damage. After 5 trips to AutoNation I have my van back but I am still unsatisfied. I would recommend you don't use the service department.

I love Renton Honda. Tim in the service dept is so nice. He is willing to answer any questions I have. It is the first time I have ever felt like I was treated fairly in an auto shop.

What’s the point of setting an appointment. If you get there and still have to wait in line for the next available rep? An appointment time should be honored especially if you plan your days other appointment of certain times. Other than that my pilot came out of service perfect.

It seems this is one of the times when either the dealership is trying to stretch every penny out, or the balance sheets are shot and they need to cut staffing. Every employee in the dealership, aside from the sales person greeting people at the door, was visibly unhappy. Many of them released exhaustion sighs, and it was only 9:30 AM. The facilities were dirty, as in coffee stains on the floors and trash discarded next to waste receptacles. Credit to the staff for treating the customers the best they could, but the long lines, long wait times for service, and morale were all bad. I don't think I'll be coming back here for service.

All was good. We left the shop and when we got back to FW, saw their was a drill in our car. Drove back to the shop to return drill and gave it to the front desk. The person just took the drill and gave us a " oh ok sorry". Not sincere and no "Thank you "for taking an hour out of our sat. to return drill. Disappointed in one person :(

We looked at other vehicles before deciding on the Honda, felt that they were much more interested in working with us than the other dealerships we went to. The salesman was responsive to our requests, however they were short handed in the finance and detailing so had to wait around longer than we thought we should have.

I had one of the best experiences purchasing my first brand new car. I was not sure how it would go, but the representatives and the sales staff made my experience harmless and tried to do it as quick as they could. I cannot believe they got me in a brand new car, no money down and even gave me a good price for my trade in. I will be referring people to Auto Nation Honda in Renton for any car buying needs

I made an appointment on-line (a plus!) to have my oil changed. My 2015 CRV has only 14,000 miles, & other than oil changes, it has not had any other service. They found I needed to replace the engine & cabin filters (every 15,000 miles) & differential fluid. Each time, service advisor, Josh Trichak came to me to clear going ahead with those services. They even completed the service faster than the predicted 1.5 hours since I was only expecting an oil change. I asked Josh about the 15,000 mile service & he said with this service, I had pretty much completed the 15,000 mile service. In my past experience, more than likely they would have made me come in for the 15,000 mile service & I would have paid twice. Being a woman with no mechanical aptitude, I have to be able to trust the service staff. Honda is improving in this area, at least with me. One note, after my service, the very next day my tire oressure warning light popped up, so was my tire pressure really checked on the multi point inspection list? This is my 3rd Honda purchased from this dealership. There was one former service advisor that was dishonest & after my experiences with him, I did not bring my Honda vehicles for service here, not even for an oil change. This was reflected in my reviews of Renton Honda through the Checkbook publication. Thankfully this service advisor is no longer here & is working at another dealership across from the old Grady Way location. I know this because my daughter took her GMC car for repairs at this dealership & I made her leave when I spotted him. AutoNation have kept the "long time" service advisors & they have been pretty reliable, upfront, & aren't gouging you. Even my daughter had a great experience with a potential costly repair to her CRV's heating & cooling system, & was given different options between a $800 repair to $4,000. Service advisor, Bill was very patient & went through some length to explain the different options. Based on the other reviews, & also in their Checkbook reviews, it looks like AutoNation still needs some work, but Josh, Bill, Tim & the other long time service advisors are great!

I brought my newly bought used HRV in to get a second key made. There were problems as the computer kept saying that there was another key in the car! It turns out after extensive searching over a period of a day and a half that the key was under the drivers seat, and the drivers seat had to be removed to get it! (apparently the previous owner had dropped it down there somehow). As it was you did not need the key to start the car....) Tim Collins handled everything well, keeping me informed of what was happening, although he had never heard of this happening before!

Complete scam. I purchased a used car and with the no haggle prices and their saying that you should feel good when you leave the dealership is definitely BS. I did have a good and easy purchasing experience but it's all about the car. They did a "50 point inspection" putting an "OK" next to safety items. I specifically asked if there was any rust or cracks that I should be concerned with, and they told me no as it passed their "safety checks" and standards (which are pretty low). During the first week that I drove the car, i kept hearing a clicking noise. I know that since it was a used older car, that I wanted to get a full inspection done on it, so i did. After coming back from my mechanic (who i completely trust with all of my cars), he told me that I had a cracked and rusted differential and it was better to leave it at the shop as it is not safe to drive. Note, i have little kids and a cracked and rusted differential that could break at anytime is a huge SAFETY liability that was completely overlooked by the dealership. While the car was in the shop, I called the dealership and asked them why wasn't this on the inspection sheet as this is a complete safety issue! They said that they didn't see rust...but then later said that yes there's going to be rust on an older used car.... The manager offered to have me bring in my car so they can inspect it. If they overlooked such an enormous issue, what makes me think that a second go would do the trick and obviously they wanted to cover their tracks for not checking the box on their safety sheet.They should have figured this out before i purchased the car. I told him that my car was in the shop and that there was no way I am going to drive an unsafe car to his shop. He kept saying it was my prerogative. Yes it is my prerogative to keep an unsafe car off the road. I called multiple times, with no calls back. I finally emailed the General Manager, who said he would look into it, but pretty much did nothing. I knew there would be a few expenses to put into this car, but I didn't think i would have to worry about replacing the full front differential. I was asking for compensation to pay for the work done on the differential, something that they should have caught from the start. And they refused to pay as they didn't believe it was cracked. I have pictures to prove this as well. Why would I lie about replacing a huge expense on my car?? it's ridiculous. Overall, I will never purchase another car from this dealership. The Used cars are not fully vetted to any standard except check boxes and just beware of the no haggle price. Its no haggle because you will pay later.

All the people were friendly and helpful .it was a pleasure to have done business with them.they were quick and professional will go back the next time we need a car

Nhat Phan did an amazing job in making the experience of purchasing my first car enjoyable and smooth. He understood my budget and did his best to meet it. We didn’t waste time negotiating prices to be nickeled and dimed over things that didn’t matter. Thank you for a great experience!

The sales guys were courteous and respectful! Followed up politely and worked within my expectations.

My only complaint is the cost of labor, in future I will check around before having service done by Renton Honda. My bill was over $800.00 over $500.00 of that was labor, making more than $100.00 per hour, for me that is way to high. I would recommend a friend, but strongly suggest they shop around for labor prices.

Service by Tim Collins was excellent, as was Mike's.

I visited Honda of Renton in 2014 when I was looking for a used car. At that time, I ended up deciding on a Toyota Prius because I needed a hatchback, but I had such a pleasant experience with Honda of Renton that it was my first stop when I started looking at the HR-V. Although the ownership had changed (it's now AutoNation), the service had not. My experience was actually pleasant, which is not something I found at any other dealership in the greater Seattle area. I hate pushy salespeople and AutoNation let me take my time looking at the HR-Vs in the showroom and on the lot rather than having someone pounce as soon as I walked through the door. When I was ready with questions and for a test-drive, Omar, my salesperson, was great. He showed me all the features then let me put it through the paces on the test-drive. He and Beau, the sales manager, made me a good offer that day but because it was my first stop, I wanted to do some comparison shopping. They were very low pressure, told me to look around, and said they'd be happy to help if I decided on AutoNation. AutoNation didn't have the color I was interested in (but said they could get one in for me), so I called the main Honda dealer in Seattle. I was told over the phone that although they also didn't have that color on the lot, if I came in they would search their network of dealers and could quote me a price. I went one night after work, was handed off to someone I hadn't spoken to previously, and after he made me sit down and go through a long pitch was then told that they couldn't quote me a price on an HR-V they didn't have. The following weekend, I called Honda of Lynnwood. Although the inventory on their website did not show them having an HR-V in the color and trim package I was looking for, the salesperson I spoke with swore they had just gotten one in the day before and that it wasn't showing online yet. I sat in traffic on I-5 for over an hour to get to Lynnwood only to find--of course--they didn't have the entry-level LX, but had the more expensive EX. I, of course, returned to AutoNation of Renton and Omar and Beau who were the only people I encountered who I felt had been honest with me. Although we didn't have a binding quote, they didn't change the terms of what they had first offered and got me into the HR-V I wanted. The process was smooth and it was the only interaction where I didn't feel like somebody's "mark" to be taken financial advantage of. That dealerships would tell a potential customer anything to get them in the door and then expect that same customer to actually buy a car from them knowing they had been misled, is mind-boggling. It doesn't seem like those tactics would be a good business strategy, but of the dealerships I visited, only AutoNation of Renton was honest and up-front with me. I highly recommend them.

Great service. Excellent customer service by service adviser Josh!

Customer service wa very good, however the pricing especially for an oil change is no longer comparable.

We found a used car that we wanted to look at. It was the right price and was what we had been looking for. It was a two hour drive for us to look at the car so we made an appointment with Tim Bartlett for Saturday morning. When we arrived the car was up front, ready to take on a test drive. We liked the car and ended up buying the car from Tim. Tim handled the sale quickly and professionally and we could not have been happier with the service we received. This dealer also goes out of their way to ensure that any questions you have get answered and they follow up with you after the sale. Their customer service is a refreshing change of pace in the car buying experience. I am not in the market for a new or used car at the moment, but when I am I will be sure to visit this dealership again!!

Tim was great, handled all my concerns professionally.

My agent Anil G. was super. He kept me entertained with great conversation while my loan and sales process was being completed.

First time buyer not happy with the service or help.I was told many things that never went through like rock chips will be repaired never happen or even got a call back.missing paper work had to go back to the dealer ship 2 times in a week.But the people was nice some people should I say.

Am very happy with my purchase, love my car and the service was fantastic! Timo was my salesperson and he has been simply stellar!

Timo Did a great job with our sales experience on our recent CR – V purchase. He was able to minimize our time in the dealership, and make the entire experience a pleasant one.

Service is sucks! They scheduled me for change oil at 1:30pm today, and was told it will take 1 1/2hrs to get it done. And it's been 3 hrs now and I'm still here. And I'm about to be late to my work. Was wondering if they will pay my lost time. ��� Bad!!!

This review is for the sales department; I brought my Honda in for some repairs last week and was completely transparent with the service department about the fact that I did not want to invest a lot of money in repairing my car (it's a hybrid and the cost to replace the battery is more than the car is worth). Kudos to Bill Shipley who was very honest about the repairs that would be needed, and when I asked if there was any resale value he said he'd have a salesperson call me back. I spoke with Tenzing Dhakhwa twice that day and he appraised the car and said they could offer me $200 for it and sent me a trade certificate, we emailed several times and made an appointment to bring the car in. The day of our appointment I am told by a different sales manager that they cannot offer me anything for the car, that the $200 was contingent on trading the car in for another car. At no point was this ever communicated, and I was absolutely clear from the start that I was not looking to buy a car at this time (my husband just died and I am keeping his car). Look, I understand that they need to make money and that they decided this car wouldn't make them a lot of money; what infuriates me is that they were deceptive and wasted my time (I took time off work to complete this transaction and also had a colleague take time off to drive me back). A little honesty goes a long way, and you won't find that here. I definitely won't go back to AutoNation Renton Honda.

Highly professional service which helped me in buying my dream Honda CRV at very reasonable price. Thanks to Mr. Goel.

I drive a 2013 CRV. The love of my life! When I went in for an oil change yesterday, I worked with Josh. He was so kind. He showed me on my car where messages were. When they needed to do more than an oil change, he checked with me first every step of the way. I felt I was "in the know" for everything done. My husband was very pleased too when I got home and showed him the paper work. THANKS again Josh!

We were able to work out a decent deal with the staff at AutoNation Honda Renton. I was happy with their friendliness and professionalism. Well done!

Very costomers service everything you need it about the Honda they got it all they explained everything what ever you need this dealer was excellent

Nat was fantastic. He worked with us on the pricing and car that met our exact needs!

My experience at Honda AutoNation of Renton was a very good one .The sales staff was honest and friendly service was quick made my car buying experience with. Honda AutoNation of Renton quite enjoyable and would purchase next vehicle from them .Thank you for the quick service

Repair was scheduled to take an hour and a half, however Josh Trichak went the extra mile, working with his staff to ensure it took only 40 minutes and enabling me to keep other appointments I had scheduled. Thank Josh.

I like their service. I've got car that I wanted. They gave me good price.

I really liked the Service Agent I went through a lot. Good follow up too. However.....two comments (which I did not call back on and won't): 1) My Honda's oil life readout still says 80%, the same as when I brought it in I assume the oil was actually changed and they forgot to reset the oil life indicator (not great) and 2) It may seem like a small thing, but when I've gone to other Honda Dealers or to my Toyota Dealer, they ALWAYS wash the exterior of the car, even when I"m not spending $1,000 on it like I did with Renton Honda Auto Nation this time. It's pretty competitive out there. [Also - I don't like the survey with only Yes or No options. There should be a maybe and/or mostly choice to get an honest answer. "Maybe" I might go back, only because it's close and convenient. They "Mostly" met my expectations.

ou can tell a lot about a dealer, by how they handle their customers when they are not purchasing a vehicle. I purchased a vehicle in July of 2016, and have been jumping through hoops to obtain my residual amount. I have spoken to 3 different sales people and Finance has not answered any of the 10 calls the operator has transferred. The first saleswomen I spoke to told me it would be no issue to get me the amount and told me she would email me, which she never did. The next salesman told me to call finance and the last salesman told me he would text me a number to call (yet he never asked for my number and when I asked if he had it, he said no and then asked after he was about to hang-up), he then gave me a number to a closed office and said "oh yeah, they're only open normal business hours" after I called them back. After he said to come in because he couldn't do anything, or call a different number which just ended up being the same number I've been calling. Terrible experience, will not refer anyone to this Honda.

Had my car’s oil changed with my grandchildren in tow (3 and 5 years old). They did it in a timely matter plus I love this dealers separate toy and TV room for the families. The service manager helped me print the coupon I had on my phone. He went the extra mile in helping me!

5hrs to buy car. Sales Manager not a people person tried to pressure me. Car wasn't ready from service department told it would take about 3 hrs took over 5 hrs and I had to go to service desk to find out it was complete or I would still be sitting there. When car was delivered to me they forgot to fill gas tank. There is more to this story. Good point, the guy at parts was great. There is also a couple great guys that worked the floor.

Best customer service, staff were extremely friendly, highly recommend

We?ve been Renton Honda customers for 21 years, ever since we bought this 1997 Honda Accord new there in November 1996. All work has been done there through the years, and we?ve always dealt with the same service rep, Bill Shipley, every time. We?ve always been satisfied and happy with the outcome of any and all services performed.

Excellent service and the tech or advisor that helped us was very polite and professional.

Kay was awesome in assisting my wife and I in every step of the service process and was very detailed. Great friendly customer service!

My service experience was excellent. My service advisor: Kay kept me updated on the entire process and what was recommended. I would refer her to my friends

We are very thank for sales help us to surfay my personal credit. And found the BECU for car loan. We got a good interest rate for the car. Thanks millions!

Fabulous service at Renton Honda! Omar the salesman was super courteous, I've never had a salesman pull up a car, open all the doors and walk and talk me through every single feature before going on a test drive. I have done numerous car purchases over the years and had tons of not-so-great experiences with salesmen. Omar is hands-down the nicest sales guy ever. Sales and Finance managers were very courteous and fun to chat with while all the paperwork was being readied. Boden the finance manager was also really nice, went over everything in good detail and made signing my life away not so painful. Honda has the best warranty options available anywhere!

Very nice and informative staff . I would definitely reccomend

Hands down best dealership. I bought a car from Lisa and she was the best sales representative I had throughout the whole period of searching for cars. I was able to name my price and get what I wanted. Really a great group of people. Persia (sorry if misspelled) was also awesome at helping with the process! Lisa's boss, Beau, was lots of help. He was the one to give me the price I wanted. Thank you for getting me into my dream car!

It's all good as Mechanic, electricians, did a great jobs....

We purchase a car a few day ago . and the reason why we desire to buy en renton honda was because the salesman tell us the car has 3 months of warranty of money back if something goes wrong . the car broke down few day after the purchase .and we take back the them now they want us charge almos 4000.00 for repair .because they said is not warranty in the car really bad experience. I did not of renton honda sale broken cars ���

They did the work but also without asking first did work we had to pay for. I consider that rude. Even though the work needed doing they should have had the respect to ask. Watch out ladies.

The services are great and accommodation given was awesome. The advisor made it an easy and stress free process as well. Great advisor, Max Ridings.

I highly recommend and rate 10 star to sales representative NHAT NGUYEN @ renton honda nation for helping what car is best for us and introducing new technology on honda cars have. 2 thumbs up for NHAT!!!

Thank you to Mindi Clark and Darrin Giefer for helping me and giving me the best deal for my civic 2017, i am absolutely satisfied with their services and i enjoyed driving now my first brand new car.

I love auto nation, their always kind, respectful, and very helpful and if I have any problems with my car they always fix the problem

Front receptions not helpful. Went to pickup receipt of service and they miss place or lost it. Such a waste of time. They need more training. Need to be more professional. No sense of accountability.

I brought my 1988 Honda CRX to AutoNation after having garaged it for five years. In all that time I kept starting it and running the engine warm every month or two. Not a drop of oil or other fluids on my garage floor. I got the car back from them with an enormous dent in the fender and a steady drip of oil. Got them to fix the fender because they couldn't deny it was their fault, but I won't ever go to them for any reason ever again. Neither should you!

Great customer service. They take time to explain everything in great detail. Max Ridings in service is awesome

Friendly greetings Fast service Nice and clean facilities

I got my second car from Renton Honda and am absolutely satisfied with both sales management and service. I live a bit far from Renton now but wouldn't go to any other Honda dealership just because I had a great experience over last three years with my Accord and now I'm enjoying my new CR-V and even more benefits this time. I would highly recommend Renton Honda and Pablo specifically to work with!

Thank you Tenzing for hanging in there with me and making it happen. Renton Honda was great! this is the 4th time I've bought a car and the FIRST time I honestly feel like they listened to what kind of package I needed with the car and the financing!!. Plan on driving my new CRV for a long time - but I think this is a great place to go if you are looking for a new ride!!

Renton Honda always treats me right! The service was going to be extensive, and they provided me with a service loaner at no charge.

I just bought my 2017 Honda Civic from AutoNation and they were nothing but helpful. I told them what I wanted and they made it happen! Timo Bartlett and his sales manager Darrin were very fun and professional to work with

I originally purchased my 2016 HR-V from a dealership in Tx and it was time to have service they were so helpful and the wait time was not so bad either. But I will say this I am on my 5th or 6th honda and if I knew then what I know now, I would kept my CR-V as for me it was a much more comfortable vehicle to drive long distance.

The BEST Honda service team...EVER!!! Bill Shipley is a true asset!!! I always feel like I am being taken care of and not being taken advantage of! Thank you Bill!!!

Everyone is very courteous and friendly as I entered the service department. Work was done efficiently and even washed my car.

As I drove into Renton Honda service line, Tim met me before I could even get out of my car. He greeted me, then quickly checked mileage, tread depth and walked me into his desk. He verified personal info and type of service I needed. Mechanic recommended tire rotation. I agreed. Then I walked out onto showroom floor. Sales rep immediately greeted me and answered several questions. The service was completed before I was through looking at new models. Over I rate Renton Honda customer service as outstanding.

Never have I been to a business that provides support and services like AutoNation. The customer service was superior: friendly, motivated, clean environment, very responsive team. I am highly satisfied with their services. Thank you team for making my life easy and being first class in all parts of customer service.

Friendly, profession and TRUSTWORTHY staff. Max Ridings took the extra time to locate a credit balance on my account and apply it to the cost of my service. This is what keeps me coming back to Renton Honda versus a closer dealer.

Great service, shuttle, repairs and overall facility!

These guys are always great. They listen to customers saying "babump babump chicka chicka" and explain things we need to know in plain English. They are fast and courteous throughout.

Very friendly. Very helpful. Very informative. Willing to work with customers. Making sure you get a great deal & experience. Great sense of humor. Kevin was very nice and professional, I would 100% recommend.

Great service from the salesman, Nhat Nguyen, before and after purchase.

I went in last week to Renton Honda with my heart set on the new Civic SI coupe. I had pretty much no credit established and really expected to get denied. But my car salesmen among with the manager Travis worked wonders and not only got me approved, but for got me a monthly payment and an APR that was amazing and surprising. They got me a good deal on my trade in, and treated me very well. I give this place 5 stars 5 times over! Thank you guys so much for making me feel like all my hard work and long hours finally paid off by helping me get the car that I'm now in love with! Everyone should check this place out before buying a vehicle! They won't disappoint you!!

Hands off approach which is refreshing when you are starting out but would have appreciated more education regarding all the tricks of the vehicle once we got closer to purchasing.

Took 2 1/2 hours for a 15 min oil change. Appt. was at 11am took it in at 10am cause they took long the last time I had service. They didn't finish till 12:30 pm. Probably won't go here anymore for oil change.

Recently visited autonation for servicing and my initial contact with the service desk was great. Had to adjust the appointment time and they were helpful. Now here is why I rated them 2 stars for customer service. Dropped off my car in the early morning and waited for feedback in case I needed to leave it overnight. Come 6 pm no call, so I had to CALL THEM to see what was going on. Coincidentally the service guy just got done and said it needed to be held over night and that it should be done by 2:30 pm the following day. No problem I made arranagemnts and Ubered to work and the gentleman said he would schedule me a shuttle Pick up over the phone. The next day I call around 4pm to check in and was told that the guy getting the part has not returned yet and that the car needed to be held overnight AGAIN. Big incovience and just bad communication skills. i don't need a play by play on what's going on, but notifying me if it needs a day or two Would be helpful instead of me calling in myself

I bought a car from AutoNation Honda of Renton today, and it was 100% because of the work that Milan did for me. I'd been emailing with the dealerships in the area for a few days, and if not for him I probably would have waited another few weeks to further explore my options. He was communicative over email, phone, and in person; he was extremely transparent about their costs; and he must have walked the length of that gigantic sales floor 20 times to get me the absolute best deal they could offer me. Eventually, he brought Travis (his manager) over to explain that their offer was within $20 of INVOICE PRICE on my new 2017 CR-V. It was smooth, it was friendly, and I ultimately bought their servicing package because they made it clear that they were committed to my satisfaction.

We had a great experience buying our 2016 Toyota 4Runner Limited. Igor was amazing!

Great service always! Fast and friendly! Thank you!

I love these folks! I brought my car in for the usual oil change. And because someone ripped off my front plates along with the plate holder. Oil change done and plate put back on to look almost brand new!!! I love the honesty of my service man. Great job y'all!!!!

I've found the online experience the best of all car buying websites. On my research for autos, Cars.com's links to AutoNation's has as a result over the years, of myself purchasing two certified preowned and one new car(s).

They were really helpful and very kind. They asked questions to ensure we are okay and helped us choose the right car for us.

Mariano was a pleasure to deal with and a great salesman. My wife is going to need a new car next and because of my positive experience here, we will be back.

Bought a pre-owned car from them 2 months ago. They still have not sent the paperwork to the DMV for me to get license plates. I've left messages for the GM, who will not return phone calls. The Finance Manager I worked with told me a couple of weeks ago that it was already sent (the DMV still does not have it)...and will not return phone calls. My second temporary tag expires next week, and I cant get another one. No idea what is going on...but clearly this dealership and its management do not care.

Overall a positive experience the car was ready on time and clean and all of the features on the car was explained to us. Very low pressure sale

After calling to schedule an appointment to get a critical recall part fixed, I was scheduled for an appointment within 48 hours. I was helped by Bill Ackerman on the Green Team, who quickly got me back on the road with a loaner. The work on my car was done earlier than expected, and a vehicle inspection revealed by brakes were in poor condition. Bill called right away and was able to get them immediately fixed before I arrived an hour and a half later to pick my car up. Bill was super friendly and wonderful and I couldn't have had a more pleasant experience.

Great Service - From start to finish this was a fabulous experience, AutoNation is honest, fair and simply has the best customer service. No surprises at this dealership, they are straight forward and honest with their customers. I highly recommend Rafael Vazquez as your sells associate. Igor and Kurt did a great job - 5 Stars Thank you AutoNation, I look forward to working with you in the future.

Very friendly, and fair negotiations. Very straight to the point, not too aggressive with their business tactics.

Bill Ackerman is my go to guy. He is very friendly, funny, courteous and knowledgeable. Can be trusted and he's been taking care of my car for so long now. Other staff are nice too. I can always depend on Bill to fix my car. For sure, I will recommend him to my family & friends.

Pablo Orejuela was wonderful! He catered to my wants and needs when it came to what I was looking for. He made the process a breeze. His demeanor was very welcoming and positive. I would recommend him to all of my friends no questions asked! Thank you Pablo and Auto Nation Honda Renton

Bought a car from them a month ago, and they still have not sent paperwork to the DMV. I call, and no one returns the calls or follows up. What a joke.

Bought a car from them a month ago...and they still have not sent any paperwork to the DMV for licensing. I call to complain, they say they'll look into it, and then no one ever calls back. Horrible customer service.

Great experience with auto nation adjusting offers to meet our needs

I used your web site to self - schedule an oil change. I picked a time that the web site said was open. When I got there, the salesperson said it would be approx 45 minutes. Instead it took 1 hour and 45 minutes. Why should I continue to get oil changes from you when I can get one in 15 minutes for less money at the quickie oile change places ?

Always pleased with the service & friendly employees!!

Both, Omar - the sales person and Tatjana - the CFS - were very helpful and pleasant to deal with and took good care of us - me & my wife - during the buying process.

Good,satisfied,service. Will return for every auto repair needed ?

I am so satisfied at Renton Honda Dealer, especially your rep Milan "Bo" Samargya. The service I got from Bo was impressive. A lot of dealer contacted me regarding my trade-in Odyssey and purchasing new CR-V and all were rejected by me since I wanted to give the business to Bo because of his behavior and attitude for taking care of the customer.

I have purchased 2 cars from here - been going to them since 1993 - friendly employees - great service - would recommend them to anyone

This was the best and easiest car buying experience we have ever had. Generally it seems car salesmen will upsell you but not Bo. He listened to what we wanted and found the exact car we were looking for. We were getting offers from other Honda dealers in the Seattle area and Bo worked hard to get us the best offer. The dealership and Bo got us an offer than beat every other dealership - including a Costco Preferred price from one dealer. He was great at responding via text, phone, email and in person. He was not pushy at all and worked with us rather than pushing us into a car. It was a great experience and we would certainly start here again if we are looking to purchase another Honda.

I needed to have one of my keys, with a remote lock, unlock, panic feature, re-programmed. I called and was offered an appointment immediately. I drove the vehicle in to the dealership and was greeted by Service Manager Bill Shipley. He checked all keys and had the key re-programmed and fully tested. It's always a pleasure to go to the service department of AutoNation Renton.

I brought my 2013 Honda Accord in to Renton Honda to replace a sun visor. I met with Michael Stokes, the Service Advisor. He immediately noticed that the replacement sun visor was still covered, which I didn’t know. He also mentioned that I was overdue for a 30,000 mile service tune up. He explained to me in depth what that entailed. I told him I would have to postpone it because I had to attend a meeting. He offered me a complimentary 2016 Honda Accord rental for the day. I can say enough about the service Michael provided me. Extremely professional, congenial and a pleasure to work with. When I come back again, you can be assured I will be looking for Michael Stokes!! Wayne Gilson

Fast, pleasant service. High quality. I highly recommend them!

Unlike other dealers, the sales team here seems more concerned about making lasting connections with customers who will return to service their cars in the future. As such, everyone was super friendly and they made it clear that any additional packages they offered after I consented to the initial sales conversations were entirely optional

I brought my brother there to purchase a 2017 Honda CR-V and the sales men promises $100.00 for referral and due to the lack of speaking English, my Brother refer to use my E-mail and phone number for communications. after 6 weeks didn't hear anything from the dealer i called them and talk to the sales man and Manager as well they told me that I was eligible for that because it was the same phone number and E-Mail that I use to purchase my own vehicle there before

Service is good and the customer representative is really awesome,this is my second car from honda and i'm keep coming back to this place.Thanks honda!

Brought a relative's car in for airbag recall. The dealer recommended a serpentine belt and alignment. Then took the car to my regular mechanic who said the belt was fine but car needed 2 new front tires. I checked and he was right. The tire store said the alignment was fine. Dealer also recommended a new air filter for something like 60 bucks. Bought one for about 20 and put it in myself in about 1 minute.

I was given superior treatment at Auto Nation. I have been going their for 15 years. I want to specifically thank Customer Service Rep Bill Shipley who went out of his way and spent some time researching to see if my car issue was still under warranty, which thankfully it was. It saved me a great deal of money. I have purchased two vehicles from Honda Auto Nation and and very satisfied.

Pablo Orejuela, the sales associate, was SO helpful and very knowledgeable. Joe, the finance manager, was very nice and patient. I highly recommend them to anyone looking for a car.

Helped me choose my ideal car and accommodated our needs to quickly wrap up so my mother would get to work on time.

The salesman named Pablo is friendly and helped on this deal.

Can't believe it takes four hours to buy a car with no trade in and check to pay for it. If I was financing and they had to make sure that my trade was free and clear I could understand. If it hadn't been the color and style I had been looking for I would have walked out. The sales person Don was great, but all the other bs was just a pain.

When I got ready to trade in my old car, I discovered that I had lost the title. Not only that, I had misplaced the registration I had just gotten 2 months prior. Organization at work, no problem; at home home, not so much. I was pretty much resigned to a trip to the local DMV licensing office to get it straightened out. A long story short here. Travis at AutoNation had let me know that he could help, and help he did when other dealers did not seem able or willing to do so. Thank you, Travis for saving me from the trip to DMV! So I rolled in with my old Civic and rolled out with a new Fit. I do like it. Funny thing, I simultaneously really miss my manual transmission and really love the new paddle shifters. Janet Diaz was there to help me when I arrived at the dealership. I had thought I had to move up to the EXL trim to get the paddle shifters and Janet was quick to point out that if I didn't need leather seats, I could get the paddle shifters on the EX trim. Score a big point for honesty with this dealership. She was there to answer all my questions. Some of which I had to ask twice, (last time I saw push button starting was in old vehicles from the 40's when I was young. Though, most often, that starter button was on the floor, not the dash (You still needed to put the key in the ignition, though). And real perk for me was the coffee machine dispensing complimentary coffee and my favorite, cappuccinos, hmm..that really helped get me through the day.

When I got ready to trade in my old car, I discovered that I had lost the title. Not only that, I had misplaced the registration I had just gotten 2 months prior. Organization at work, no problem; at home home, not so much. I was pretty much resigned to a trip to the local DMV licensing office to get it straightened out. A long story short here. I had been in communication with three dealers and Travis at AutoNation had let me know that he could help, and help he did when other dealers did not seem able or willing to do so. Thank you, Travis for saving me from the trip to DMV! So I rolled in with my old Civic and rolled out with a new Fit. I do love it. Funny thing, I simultaneously really miss my manual transmission and really love the new paddle shifters. Janet Diaz was there to help me when I arrived at the dealership. I had thought I had to move up to the EXL trim to get the paddle shifters and Janet was quick to point out that if I didn't need leather seats, I could get the paddle shifters on the EX trim. Score a big point for honesty with this dealership. She was there to answer all my questions. Some of which I had to ask twice, (last time I saw push button starting was in old vehicles from the 40's when I was young. Though, most often, that starter button was on the floor, not the dash. You still needed to put the key in the ignition, though). And real perk for me was the coffee machine dispensing complimentary coffee and my favorite, cappuccinos, hmm..that really helped get me through the day.

I'm so glad to share an awesome experience in buying my car from Autonation honda in renton. Mariano is a valuable asset that any car company would have. His customer service treatment was a delight that I have enjoyed too much during the whole sale process That's the reason why Autonation is building a great reputation in the car business.

I'm so glad to share an awesome experience in buying my car from Autonation honda in renton. Mariano is a valuable asset that any car company would have. His customer service treatment was a delight that I have enjoyed too much during the whole sale process That's the reason why Autonation is building a great reputation in the car business

Financing is deceptive. I went in with a pre-approval letter already. Confirmed twice that I didn't want to go with any other bank,and in the end ended up going with the bank I originally selected; however I received a credit alert that additional inquiries were made to other banks without my permission and not one person at Auto Nation came forward to tell me that they had done so. I find that quite deceptive and especially rude that when I requested a letter stating what Auto Nation had done, to submit to the credit bureau, I have yet to receive a response from Janet Diaz or Joe. I've put a review on Edmundsdotcom and next I will put a review on yelp. Thanks, but no thanks.

I like my new car. Very beautiful and useble. Our dealer Alvin Yang was perfect, very patient. He answeared all my questions. Also he spoke chinese, what was very comfortably for me.

I like my new car. Very beautiful and useble. Our dealer Alvin Yang was perfect, very patient. He answeared all my questions. Also he spoke chinese, what was very comfortably for me.

We were really DREADING the entire shopping experience of purchasing a new car. We went to 3 dealerships in our neighborhood (we like to keep our business local whenever possible). Auto Nation Honda was great! Nhat, our sales person, listened to what our needs were, he did NOT try to up sell, pressure, or quick deal us into a car. He new we were comparing 3 different makes at 3 different dealerships and needed their bottom line price to compare and make our decision. When we decided on a Honda they delivered as promised and have been very helpful! We expect this help to continue, time will tell. Thank you Honda for making this experience basically pain free!!

It was a wonderful experience. I can't tank you enough for helping us .I hope we will recommend you as much as we can. Thanks again

I contacted Autonation over email about a Honda Pilot Touring model I wanted, and they were very prompt in their responses. I walked in a couple of days later and was able to complete the whole purchase process(which included negotiation, test drive and financing) in 3 hours. Omar Lopez was our salesperson, and he worked hard to make this deal work for the both of us. I am happy that i paid less than what i was willing to pay, and there wasn't long delays in the negotiation. I had a loan preapproval when I walked in, and they were able to get a better financing. I also did not want any added accessories or maintenance plans, and the financing person was not pushy about getting them added. All in all, a great experience and I would recommend them.

Igor Jurcevic helped us buy our Honda CR-V. Excellent communication skills. Very relaxed and honest demeanor. Would highly recommend him to friends and family for future purchased.

After doing my research online, I came to AutoNation to shop for a new car. Upon arrival, I got Igor help me look into the car I wanted and scheduled for my test drive to make sure I like the car before considering buying it at all. Unfortunately, there was no EX-L model at dealership at the time, so I settled with another EX model available at dealership, plus an upgrade with leather seat and got a pretty good deal for it. Igor was great and was willing to help me every step of the way till I was satisfied with my choice of the car. I went to the dealership around 5pm, and finished up everything around almost 9pm and folks there were willing to stay to help finish up all the paperwork, despite they were supposed to close at 7pm. Good thing I already did my homework and knew exactly what features, options, color I wanted.

Auto nation Honda of Renton was amazing. They gave us all the information needed about the vehicle and treated us as family. They even went out of there way to make sure i got the best deal possible.The GM and Omar the sales person was super nice and helpful with answering any questions we had.

Had no apft. walked in and immediately Igor greeted me and welcomed me to the dealer ship. We started talking about cars and had a deal in less then 30 min. Great customer care and very friendly. A+ on explanation of car and the whole deal.

Got our Hatchback from Pablo yesterday... Very accomodating and nice, he made sure that we get the model and the specs that we want even though they had a limited stock on that model ���

I just purchased a new Honda civic 2 weeks ago, about a few days into using my vehicle I started hearing a clunking noise so I took it in for an inspection. About 1 1/2 hours later Bill Ackerman called me to let me know the inspection was finished and they didnt find a problem with the vehicle. I was VERY frustrated and afraid that I would be jerked around, Bill was extremely patient and courteous the whole time. He made me feel valued as a customer and really calmed my nerves. Garrison the technician waited for me so we could take my car out for a test drive and sure enough the noise was gone! This is my second Honda, my mom has transferred from owning Toyota' to Honda, and we are continuously referring friends and family. Continue provide such valuable service and quality cars and you will always have our business :) thank you Honda ¿

We went to Honda Renton to inquiry for trade-in options for our vehicle. Basically, we wanted to trade our older car for newer (same type). It took some time till someone was assigned to help us. The guy tool around 1 hour to appraise our car and give us an estimate for the trade-in deal. The numbers didn't look promising and eventually that sales representative engaged his manager to talk to us. Manager that came in was terrible. He was very aggressive to me, tried to make me look fool with his language and mimics. He tried to explain obvious things to me in a way that I will feel stupid. It was terrible experience and we decided not to do business with such a person - regardless of the deal they could offer us. I feel that such behavior from any representative is totally unacceptable, is disgraceful to the dealership and should be kicked out (along with people who behave like this) with no exceptions. People should respect each other. This is always true but even more when it's customer-dealership relationship.

Mr Phan was very professional and resourceful. I made the deal at the same time I was watching an NFL playoff game in the showroom. I didn't have half the information I needed to complete the deal and my wife was home sick with the flu. He personally came to our home the next day to get my wife's signatures for the title. Done deal.

Me gusta como su personal esta al tanto de las personas que llegan y los atienden muy bien

Autonation Honda is just the best place to buy a vehicle. I had been looking for months and when I found the right one I was not disappointed! Everything was just as described, there were no hidden issues! They even brought it in out of the rain so I didnt get wet! I would recommend Autonation Honda to anyone looking for the right car for the right price. Thank you Michael and Ramon!! I love my Jeep. I smile every day!

An amazing buying experience. I filled out the inquiry and was contacted by Michael H in internet sales shortly thereafter. We set an appointment to test drive the 2016 Honda Pilot. Upon arrival, we were greeted by Micheal. The entire process was professional, smooth and although we were on the floor past closing, we were treated with respect, courtesy and professionalism. What a great dealership!

An amazing buying experience. I filled out the inquiry and was contacted by Michael H in internet sales shortly thereafter. We set an appointment to test drive the 2016 Honda Pilot. Upon arrival, we were greeted by Micheal. The entire process was professional, smooth and although we were on the floor past closing, we were treated with respect, courtesy and professionalism. What a great dealership!

We got the car fast and the service was great and really nice to us.

Most amazing staff! Worked with Micheal H in sales and Ramon in Finance. These guys are professional, efficient, polite. We were in the office late and despite the afterhours, they were polite, courteous and accommodating. 2nd auto we have purchased from this dealership, they are consistently amazing.

My 19 year old Daughter bought her first new car from Eddie! We had an amazing experience and will tell everyone about it!! Thank you Honda of Renton we will do business again.

Vantha M. was the most professional, personable and helpful employee! He made sure i knew exactly what i was getting into and 100% cared about making sure i was satisfied and content with my decision, so happy with my time spent and my purchase.

I HIGHLY RECOMMEND AUTONATION HONDA IN RENTON IS THE BEST . AFTER COUPLE WEEKS LOOKING FOR CAR .I MET MR: KEVIN NGHIEM. WHO HELP ME TO GET THE CAR THAT I LIKE . THANKYOU KEVIN NGHIEM . YOU ARE THE BEST OF THE BEST, YOU GOT 10 POINTS FOR THE BEST SERVICE

I purchased new honda civic at Renton dealer. Mr. Nhat ia a best saler , he help me out a lot to have a good price. I love my car and service here. Thanks a lot

We purchased a used Honda CRV. We really liked the "One Price", I think they call it. Lowest price is posted, no dickering. This was a VERY low pressure sale. Rafael was not a typical used car salesman and we appreciate that. We were given a fair trade in value and able to handle all financing through BECU on site.

When Honda screws you over and it takes forever to fix a problem they caused . Go in to fix a recall ; come out with scratches and paint job needed . Told they fixed it; check out the car and it's still scratched . Go back and complain guy says ok wait I gotta talk to my boss ?? Like why say it's fixed in the first place when it's not ?? Annnd I wouldn't be here if they were careful in the first place. Now wasting my morning here . Not the first time I have had problems with this dealership . I can't even trust them to work on my car and it's the dealership where else am I to go ?

We are really happy with your customer service , Nhat Nguyen is the one help us to get a new car. He is excellent.

We purchased a used vehicle being told we would have no problem because it was certified and had their 10 point inspection drove 10 minutes home and in the morning the check engine light was on. Returned that day

I would recommend this dealer to everyone, these guys are so hard-working and their customer service is great. Love my new car :)

Its my second time that I go to buy a car there! The sales team is amazing and they treat you with manners and don't try to rush you, especially Pablo Orejuela, he helped me to get the better deal possible. The facility was clean and comfortable I highly recommend this dealership

We worked with Rafael Vasquez who was very nice! There was no pressure to buy and there showroom was full of new cars to look at and sit in. They have a huge lounge area with coffee and hot chocolate and two very clean restrooms! We bought 2 Hondas from them and are looking to buy a third one sometime this month. Thank you Rafael and Christian for all your help!!! �

We bought a used Honda Accord and a new Civic from them. Great service, huge showroom, very clean facility!!!

Just bought a 2016 Civic from Nate! Best car buying experience I've had. Perfect in every way. Price was great. Service was great. People were amazing.

I had a very pleasant experience here. I had to visit 4 times to come to a decision, and Kevin Nghiem was courteous to me and my father every single time. The 4th time ,we were greeted by Nhat Nguyen who was exemplary in making sure our needs were met.

The place is nice, I just wish it's a competitive price for their service. It's getting pricey.

Got our car with fair deal.nice staff,overall they're awesome.

My wife and I had an excellent experience buying our new 2016 Honda HRV at AutoNation in Renton. I give this review such high ratings largely based on the fact that the sales agent who helped us was very knowledgeable about all the vehicles we test drove as well as going above and beyond to make sure our experience was a good one. We did not feel pressured into buying our car nor did we feel rushed to make a decision after test driving several vehicles. Nhat Nguyen was the sales rep that helped us out. Much appreciated.

From start to finish this was excellent customer service.

Exellent service Pablo was great helping us trough the whole process will definetly recommend to any family or friends.

Both Nate and Kevin helped me find my Honda CR-V. They were both so patient and helpful in my first time car buying experience. Thanks guys for being so personable and making my car buying experience so painless!

I had a very best experience buying a car in a long time. Very genuine customer service

I recently purchased a 2008 Dodge Caliber. It's an okay car, but I wish I had taken more time to find a car for my daughter. I had some concerns that make me regret the purchase. Also, I purchased the car a few days ago and it's making really strange noises, started the day of the purchase. I couldn't take it back because I was on the high taking the car to my daughter! It is really horrible on gas! I could go on about my total experience, but I won't take the time! I'm glad I purchased a warranty. I will be taking the car to get checked and hoping that whatever the noise is, will be covered under the warranty! It's sad that dealerships as bid as this one will sell a car with known defects and tell you they won't fix them and you get the car as is! I will not send anyone there, that's for sure.

Purchased a new CR-V over Labor Day weekend at Renton Honda, (WA). Everything went smoothly without arguments. The new facility is great. Plenty of parking, and the wait area is very comfortable with nice chairs, flat screen TV's, and a complementary coffee machine.Boden Bridge was our sales person. Very knowledgeable and very personable. We hope to get to deal with him again in the future.

They were very friendly, especially, Srey, my dealer was very helpful and informative!

Very happy with the car. Our mechanic says it's in perfect condition. A reliable used car dealer!

Our car dealer Nhat was the best! Also his supervisor was very helpful , both of them give excellent service.

It was a very easy process, no pressure sales pitch.

I have been coming there for almost 10 years now for service for my both Honda vans. Been really happy until last two services I had. Bad experience. You come for one thing and then they mess up other. You have to come back and forth. They are not customer service oriented like they used to be. Now it's all big corporation. They messed up my car twice now. Also they damage the side of my car during service or car wash. Now they are telling me to come back. Not happening. They have messed up the vehicle since I refuse for the appraisal and not wanting to trade. Nothing gets to done to help customer here.

We bought a Honda CR-V EX 2016 at AutoNation Hona Renton, dealer isvery nice. We are really very interesting while on ride this new car.

We bought a Honda CR-V EX 2016 at AutoNation Honda Renton, dealer is very nice. We are very interesting while on ride this car.

Had great service and found a great car. Boden B was very helpful and knowledgeable about the car I was looking at. Was very patient with all the questions I had for him. Thanks guys I'll be back to purchase another vehicle from you guys down the road.

I don't see my earlier post - here goes again. I used Edmunds,com - received a call from the Internet Sales person. I made an appointment to test drive a 2016 Honda Accord. I really liked the car and went in to work out the details. The price we agreed on was $25,718 - good price, right? Not so, after all extras and taxes - $30,218. She added $599 for a tracking device(she implied that it was a required feature). I asked if she could remove it. 1. She said it built into the car but she'd see if she could have it not be turned on. 2. I was told I would get a portion of the taxes refunded (Were the knowingly overcharging?) 3. I mentioned that I wanted the windows tinted but I could have it done myself. She spoke with her manager- I assume, to have the $599 for tracking removed, but then added charges for window tinting. She said they guarantee their tinting and she didn't want be to be bothered with an inadequate job done elsewhere. 4. I have excellent credit and asked the interest rate they were asking. I never received an answer. Instead I was asked what did I want my payments to look like? I was polite despite this rip off attempt.I left telling her I would call her if I changed my mind. I thought these practices had been outlawed.

The dealership stayed open until we left with the new Honda Pilot EXL at 10pm on a weeknight!

The salesman in the dealership is very nice and helpful.

I am very satisfied with my recent purchase from Honda Renton. I was shopping for a used vehicle <10k. I found one at this dealership and contacted them by email. The customer service was awesome through the whole buying process. They repaired what was necessary in the car, I even got a tank full of gas in the end. Overall a very good experience. I was assisted by James Salinas and would gladly recommend him to anyone.

Rafael Vazquez helped us secure our desired vehicle quickly and stress free.

Smooth transaction and people are nice and courteous.

The sales team and the overall environment was such a great experience!!!

Autonation Honda Renton were instrumental in helping us locate a new car. Once we had narrowed down a vehicle type, they were responsive in helping us locate a particular vehicle as well as getting it at a desirable price. Ramon was courteous and professional, and walked us through the first-time car buying process without any pushiness often seen at dealers. Very pleasant experience.

Brought my car in for an oil change and they kindly squeezed me in, treated me courteously and made my day!

It was very interesting to buy a car in Auto Nation Honda.

When I was looking for a car, I visited multiple dealerships in the area. And, I can confidently say that AutoNation-Renton is the best of all, which is because of the quality of service their Sales team provide. Thank you Pawan and Ramon for making the buying process so smooth and awesome. People, please lookout for these guys whenever you're at AutoNation-Renton. Thanks again!

Getting a brand new Civic to lease at this dealership was painless.

The car we wanted at a great price! Helpful staff, clean facilities, great selection.

Timothy Collins service advisor is very professional.

I just purchased a 2016 Honda CRV EX through Renton Honda 3 days ago and I had a really good experience and excellent customer service since I arrived to AutoNation Honda. All of the AutoNation Honda employees that helped me from the sales man, James Salinas, to the credit manager, Paolo, made my experience quick and easy. All employee?s approach professional approach, good people, and no hassle.

Our salesman Dwayne was wonderful, he was very kind and helped us get a great deal he stayed late and still happily showed us all the features of our car with out rushing us, we will be back next time when we need another car.

I have been in this Honda dealer in Renton for 4 times for 4 different cars. 3 new cars and 1 used car, It's all about great services and good prices... Will come back in future !

Thoroughly prepared and knowledgable salesperson (Nhat Nguyen), exceptionally clean, professional, well laid out and xlarge showroom/lot. General manager helpful with good support of salesperson. Very happy. Will need to replace another car in a year or so and will definitely start here.

They were very proactive and offered competitive price voluntarily and provide me with excellent service with very clear, straight forward and friendly approach. Ossman is truly committed, first class sales person and has been helping me a lot.